Best Gas Furnace Repair in Fort Wayne IN

I would have given a 1 star rating but my wife said that the service technician (Colin I believe) who came to our home was very pleasant and professional. Our air conditioning quit working yesterday and I noticed the fan on the compressor had quit running. I manually got the fan to start by pushing it and figured the capacitor had gone bad. I would have purchased the capacitor on my own (about $15 online and a 5 minute job to do myself) and replaced it but I was going to be out of town so we called Gibsons who was recommended to us. They performed a diagnostic test ($79) and determined that the capacitor was bad as expected as well as a bad wire that needed to be replaced. The total cost came out to over $450. The technician could not explain why this cost was so high other than stating that they go by the book cost when the part likely cost less than $20 and took less than an hour of his time to replace the wire and capacitor. I understand the diagnostic fee, expense for the technical expertise of the technician and the upcharge on parts and would be happy to pay $150-$200 for this service but $450 is simply taking advantage of customers.

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

While their installation went well, their customer service is awful. Almost 1 year later, I get a bill for a service charge even though their tech said it will be waive by buying the central air conditioner. I had to call 2 separate times arguing with them to get it corrected. The VP Steve was not as helpful as you think he would be. I would not recommend to anyone.

Sheets air conditioning repaired my hvac and I highly recommend them. Jeremy the technician was very professional and explained everything very well. I felt comfortable with his ability to do a great job from the get go and his work didn't disappoint. Thank you!

A warning alert popped up on our indoor A/C thermostat on June 16th. We called Freedom A/C and they sent a tech out to check it out on Friday, June 17th. He did an outdoor system flush on our unit with our garden hose and some foam cleaning agent he brought. After being outside for 30 minutes and making multiple phone calls outside, he came in the house and wanted to tell my husband and I the bad news. We were low on freon and needed a new capacitor and 4 lbs of freon, which would be about $600. He said we could schedule that work but it would only be a temporary fix due to the leak, and we might be better off just buying a whole new A/C system from them. My husband and I thought about it over the weekend and figured that even leaks can be fixed and the air coming out of our vents was cold and forceful. Our Lennox A/C unit is only 10 yrs old. Many A/C units last anywhere from 16 to 20 years with proper maintenance. The only problem area was in our living room where we have a cathedral 20 foot ceiling and 2 skylights. It had been in the 90s. We called Hartman Brothers A/C out of New Haven, IN bc they were listed under more info on our wall thermostat. They sold the prior homeowner the Lennox A/C unit we have. A technician came out today and confirmed that we DO NOT have a freon leak, that our unit is still fine. Nick, the tech from Hartman Brothers said in higher temps a cathedral ceiling room with 2 skylights is not going to remain ice cold. Our unit only needed a good cleaning, a new filter ( which we are ordering on Amazon), and some register boosters, which you put on floor vents to push the cold air up with little fans built inside the register booster. Nick said we can order them on Amazon too. Now we only owe a service visit to the honest company, Hartman Brothers, which we will be using from here on out. Second opinions before buying a whole new A/C system are a good idea.

Trey gave us excellent service!  Not only was his work fantastic, but he was efficient and practiced social distancing during the COVID-19 pandemic.  Definitely sticking with Home Comfort Experts!

A somewhat urgent request, but we are on a routine-maintenance subscription plan with Summers.
We have used Summers for the past 3 years for HVAC checkups, disposal replacement, hookup of a new gas stove, and bathroom plumbing issues. I always learn a little from their techs, although I occasionally feel a little sales pressure for system replacements.

Today's call for help with outage of a fairly new water heater was answered by a technician arriving in about one hour. The problem was simple, the service call was only $59, and it was explained how to easily avoid the recurrence.

Never again.  We hired someone else after we did business with these folks.  

not going to go into the disappointments.  Just take my work for it.

Had a good experience in the past. Don't know what is going on now with this company. Was led on for a whole week a plumber would be coming and that never happened. I called on a Friday asking if there was an availability for the next week. Was to by the receptionist that possibly Monday or Tuesday and they would call me Friday with a time. Never heard back so I followed up on Monday. She then again said still that day or Tuesday. They never came. Wednesday no call from them. I follow up on Thursday asking about availability and I was told I was never put on for Monday or Tuesday and that I was for Thursday Friday. That wasn't even a guarantee. I asked if I should look for someone else because I have a non-working water softener. She told me go ahead and look for someone else that they would keep me on the schedule and call me when a time was available. They never called never replied to my email I sent. Nothing was miscommunicated or interpretated incorrectly. If you don't have the availability be honest about it.

I'm leaving a negative review due to the disrespect and lack of the communication. I mentioned in the email that I work in the medical field and I don't get any more days off for a few months. My time is just as valuable as theirs. If there was no availability that should have been clearly and honestly communicated and I would have understood. To lead somebody on an entire week and waste their time waiting around is disrespectful and very unprofessional.

I will be sharing my experience with people that use this company currently.

Terrible customer service and deceptive practices. We had a toilet leaking on a weekend and Korte sent a tech to fix it - basically changed out the shut-off valve at the wall as well as the float/flapper inside the toilet tank. They charged me nearly $1,300.00 to fix this toilet (and an additional toilet in our basement). A week later, the toilet upstairs overflowed continuously after flushing until my wife could turn off the water main in our basement, causing massive water damage to our home. Korte sent a second tech who said the toilet was clogged by functioning normally. I have had two other plumbers assess the situation and said there is absolutely no reason a clogged toilet would overflow and run continuously if the tank components were installed and functioning correctly. Korte refuses to refund our money or consider paying our deductible. If you have plumbing issues - GO WITH SUMMERS PLUMBING AND HVAC. They came and installed four brand-new toilets for nearly the same price as Korte charged to fix our toilet. I have now turned the entire situation over to our homeowner's and I hope their lawyers make Korte pay every penny of the repairs. Will never have them touch anything in our home again. I only gave them a single start because I had to to post the review.

Great fast service so far. Had this company out twice in 6 days because a replacement part failed. They replaced it for free under warranty. Both technicians were very knowledgeable.