Korte Does it All

I will never use Korte and I suggest everyone in Cherry Hill and the Fort Wayne area in general use a different company.

Our sewer backed up. We usually use genes sewer service, But they were unavailable due to COVID-19. Korte did call Pryor and say that they could squeeze us in early. I had personally planned on being home, but was unable to at the earlier time so my wife had to deal with them. Genes sewer service normally charges about $185 to clear the back up. Korte told my wife that it be $329 to do the same job as Genes. Sorry should have explained that every year in the spring because the tree roots grow into the sewer we have to have this done. Very simple job takes less than an hour I know this because I have done it myself on multiple occasions and this time. Korte is overpriced and will never get my business again And by the way they do not do it all they wouldn't work on our back up generator either. So if you want to pay $150 more for the exact same service as Genes go ahead and hire them I personally wouldn't recommend.

Great first experience with Korte!

Called regarding a leaking toilet and hoping to get someone over to look at quickly. I called first thing in the morning, and by noon I had a technician at my house. He assessed the situation and quoted me in a timely manner. I am not expert at pricing, but I didn't feel as though it was extremely under or over priced.

We did run into some difficulty as the toilet suggested ended up being too large for the space. However, the technician made sure he reconciled the issue and came back the next day to make it right. He was extremely friendly, professional and helpful.

I will definitely be keeping Korte in mind for the future!

Korte does it all. I remembered their ads when my pipes froze last winter and called them.

Guess what? Doing it all does NOT include dealing with frozen pipes. Swell. Maybe they need a new song. ;0

Terrible customer service and deceptive practices. We had a toilet leaking on a weekend and Korte sent a tech to fix it - basically changed out the shut-off valve at the wall as well as the float/flapper inside the toilet tank. They charged me nearly $1,300.00 to fix this toilet (and an additional toilet in our basement). A week later, the toilet upstairs overflowed continuously after flushing until my wife could turn off the water main in our basement, causing massive water damage to our home. Korte sent a second tech who said the toilet was clogged by functioning normally. I have had two other plumbers assess the situation and said there is absolutely no reason a clogged toilet would overflow and run continuously if the tank components were installed and functioning correctly. Korte refuses to refund our money or consider paying our deductible. If you have plumbing issues - GO WITH SUMMERS PLUMBING AND HVAC. They came and installed four brand-new toilets for nearly the same price as Korte charged to fix our toilet. I have now turned the entire situation over to our homeowner's and I hope their lawyers make Korte pay every penny of the repairs. Will never have them touch anything in our home again. I only gave them a single start because I had to to post the review.

I just arrived at my mother in laws house.  She told me she was having trouble with her faucet.  I offered to help but it needed to be done before I could get there.  She called Korte.  I had no idea that they would charge her more than $900 to install a P-trap, put in a faucet that we provided, and a new garbage disposal they supplied which costs $99 on Amazon.  About 3 hours of work to install.  I have been in the trades all my life.  There are good people out there willing to work for a fair price, and then there are companies like this....

Showed up on time, unclogged our kitchen drain at a fair price.
Highly recommend.

Over charges for service! Asked the service tech what would be the charge to fix and I thought he said $45. When I get the bill after the work is complete it was $485. When questioned about not having the rate in the preauthorization I was told he always put the rate in after completed. I called the office to address and was told someone would call me. No one ever called I had to call back. When questioned about the rate was told it was a fair rate. I told him I disagree and his tech did not have the rate on the preauthorization and I thought he stated $45 for the install. This is a $50 part and the tech was at my home for maybe an hour and the installation took maybe 30min. Even if you allow a mark-up on the part and include the service call fee this was should have been $200 at best. Service manager would not do anything stated it was a fair rate! I will never use this company in the future. Top it off it wasn't even the problem!