Freedom Heating & Plumbing

They came out quick but service quality was horrible while price way to high.  Office manager answer couldn't answer questions, owner wouldn't call me back.

I'd rather bathe in Cedar Creek than use these people again.  My 85 year old father had similar experience.

If you have a plumbing issue, more often than not, it requires immediate attention. With Freedom Heating and Plumbing, after a week to schedule an estimate, and 2 and a half weeks of calling and emailing to get the results of that estimate, Freedom finally called me back to tell me too many of their plumbers took off work for spring break and they can't get me scheduled to fix my plumbing. Maybe stop doing giveaway contests and home and garden shows to get clients you're apparently too understaffed to fulfill and just focus on doing the work you already have. Probably avoid this company and their crap business ethics. If I were Will Smith, I'd slap everyone who works for Freedom heating and plumbing. But I'm not Will Smith, and I'd get arrested. So this review will have to do...

I bought a Navien tankless water heater from Freedom.  Their service was very professional, they were fast so I could get my hot water back on, and the pricing was awesome.  They made it so instead of paying the whole bill right before the holidays I was able to finance AT 0 % and pay it off over time.  I will be using Freedom for my Plumbing, and Heating going forward.  Thank you Freedom for making a tough situation better quickly.

Called them when the pipes in my basement burst. They came out and snaked my lines within a reasonable time. We asked that they schedule us to install an exterior clean out access. They apparently called the city to have the water & gas lines flagged but then we never heard from them again. A YEAR later I finally received the bill for the original service call with a late fee attached.
Take your chances & throw a dart at the phone book.

A warning alert popped up on our indoor A/C thermostat on June 16th. We called Freedom A/C and they sent a tech out to check it out on Friday, June 17th. He did an outdoor system flush on our unit with our garden hose and some foam cleaning agent he brought. After being outside for 30 minutes and making multiple phone calls outside, he came in the house and wanted to tell my husband and I the bad news. We were low on freon and needed a new capacitor and 4 lbs of freon, which would be about $600. He said we could schedule that work but it would only be a temporary fix due to the leak, and we might be better off just buying a whole new A/C system from them. My husband and I thought about it over the weekend and figured that even leaks can be fixed and the air coming out of our vents was cold and forceful. Our Lennox A/C unit is only 10 yrs old. Many A/C units last anywhere from 16 to 20 years with proper maintenance. The only problem area was in our living room where we have a cathedral 20 foot ceiling and 2 skylights. It had been in the 90s. We called Hartman Brothers A/C out of New Haven, IN bc they were listed under more info on our wall thermostat. They sold the prior homeowner the Lennox A/C unit we have. A technician came out today and confirmed that we DO NOT have a freon leak, that our unit is still fine. Nick, the tech from Hartman Brothers said in higher temps a cathedral ceiling room with 2 skylights is not going to remain ice cold. Our unit only needed a good cleaning, a new filter ( which we are ordering on Amazon), and some register boosters, which you put on floor vents to push the cold air up with little fans built inside the register booster. Nick said we can order them on Amazon too. Now we only owe a service visit to the honest company, Hartman Brothers, which we will be using from here on out. Second opinions before buying a whole new A/C system are a good idea.

My hot water heaters were failing after 17 years (I know, living on borrowed time).  I called Freedom and they were here right away.  We agreed on a path (I went tankless), a price, and a timing.  The guys were on time, hit their estimated times, and left my house cleaner than they found it.  

I highly recommend them and will be using them for all my future heating, a/c, and plumbing needs.

Travis and Nick did a great job installing a new AC for us. They were professional, efficient and knowledgeable. Great j

Dustin came today July 15 and quickly solved my question in less than 5 min. Thx