Best Shower Repair in Durham NC

Very efficient, cost-effective, and wonderful service! Dylan was quick to respond to our initial question, took the time to explain things to us and did a great job replacing our water heater.

He is very very professional and helpful. Knowledgable and willing to not nickle and dime you. Great guy!

Jose was great!  Showed up early and stayed late.  My wife pointed out a few side projects that he fixed on top of what was quoted.  Very fair price and did great work.  Will be our go to plumbers going forward.

Recently needed a plumber after moving here last year. Luckily for us our real estate agent highly recommended Carrboro Plumbing. They were the first and only plumber we called. We were very impressed during our initial call. Our issue was not an emergency so we were booked for a service call 2 days later. They were very professional, prompt, very competent, explained things, taught us things, and gave us choices to save us money. To top it off the bill was much lower than we expected. My husband even pointed that out to the plumber who said he hears that a lot! We will certainly call them again when we need a plumber. Highly recommend.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

Maria was on time, courteous, and professional. He wore a mask and addressed all of the plumbing issues that we had. We had three issues two of which required very little repair. He was honest and did not replace an item that we thought I needed to replace. I highly recommend Sweetwater plumbing.

Needed three toilets on three different floors. He was quick to come and provide his service at such a reasonable price. Would definitely use him again for future needs.

I got a same day appointment for repair of a hot water heater l. Within a couple days the unit was replaced. The team was very professional,  very punctual, and  the price was very comparable to others in the area.  I would highly recommend them

Ronald quickly responded to our request to repair our ceased single handle shower faucet.   He provided a clear and simple quote and made the repair all on the same day.  Our shower works now, thanks Ronald!

I needed a regular maintenance of my tankless water heater. Chose the company because of yelp high rating. I was not disappointed at all.
Eugene was on time and not only made all the work quickly, but also explained everything he did and how it works. I recommend the service.

Only $860 to hydro jet our sewer line. They came out on a Wednesday after a Monday call, so you know they're busy. It took two plumbers less than 10 minutes to run the hydrojet and unclog the drain. I wasn't aware of the 2 plumbers with 1.5 hour minimum billing rate, but that's just business. They were able to invoice me by email in under an hour, which was nice. No pesky talk about pricing while on site.

I had a sudden kitchen sink clog (resulting in sinks full of dirty, greasy water) on Saturday night and, being new to Durham, didn't know who to call. I was in a bit of a hurry to solve the problem because I have a baby at home, and no dishwasher, and the kitchen sink gets a lot of use (I finished washing the night's dishes in the bathtub, which wasn't very sustainable). Plunging and other DIY clog-clearing methods did nothing.

I tried several plumbers I found online, but all said they couldn't by by until Monday at the earliest unless I paid a large emergency premium and they were also vague about the quotes, but generally said it would be approximately $300 (possibly more) to fix. Significantly more if anyone was to come before Monday.

By contrast, Mr. Jordan got back to me almost immediately and was at my house in only 40 minutes to help. He quoted me an unofficial estimate over the phone, which turned out to be accurate ($69 for the service call, plus about $259 for the clearing work). It took awhile to sort out, because my clog was a bit mysterious, but Mr. Jordan snaked a full 100 feet of our pipes and ultimately solved the problem. He also replaced my P-trap (sometimes called the U-bend), and only charged $5 for the materials necessary to do that. The other plumbers I spoke to estimated similar rates, but frankly, gave me a bit of condescending attitude over the phone. Mr. Jordan was completely lovely and polite, and didn't mind me watching him work while he explained what was being done (I like to understand as much as I can about the workings of my house). And as I say, he arrived very quickly to do the work, foregoing his own dinner, and staying past 9pm to make sure the problem was solved, (again, on a Saturday night), which was pretty amazing.

I recently had another plumber in to estimate on some other non-emergency work we wanted done, but wasn't happy with his lack of communication (the other plumber stopped replying to my emails and phone calls for no apparent reason, and never sent the quote he promised). Now, I plan to have Mr. Jordan do that work instead. Our sink problem wasn't cheap to solve, but I think the rates are reasonable for the market, and the service was excellent.

Jones plumbing fails to contact me regarding a return to my home to finish the plumbing job

Clay and Bradley did excellent work for us installing a vanity, faucet, and toilet. They were knowledgable and skilled and had a great work ethic. I will definitely ask for them again.

Outstanding service. Michael and his assistant - sorry, I forgot her name, were great. They arrived early. They were very professional. My heating system was down and they checked out every possibility explaining what they were doing the entire time. It ended up being a rather simple repair. They waited around another 10 minutes to insure it worked properly. When the Auto settings on the thermostat didn't cut off they reprogrammed it. Most repair services would have left once the heat kicked on. I sincerely appreciated them making the extra effort.  The repair cost was very reasonable. An extra bonus is Michael does a mean Elvis impersonation. Highly recommend.

Great service. Took care of the multiple jobs quickly and followed up as needed. I like that they offer different price points to complete the service.

What an awful, awful experience with this company. My warranty company contracted them to fix our upstairs unit. It took 4 service calls over a period of 5 weeks to get our AC fixed. Their customer service agents were catty, showed no sympathy and even less urgency with scheduling appointments for their technicians.

The first appt they gave us an 8am-12pm arrival window. They called at 11:55 to let me know they would miss the window AND that there was another appointment ahead of us. My wife had taken the day off of work to be home and then they couldn't even give us an ETA for the afternoon. Off to a terrible start.

I understand that diagnosing a problem on the first call may be challenging, so they filled up with refrigerant and left, saying to call us if it goes out again. Sure enough, it did within days. It then took 5 business days for them to get the next tech to come out to actually diagnose the problem. The tech sent the request off to the warranty company to order the replacement parts.

Bell Cow then wouldn't let me reschedule the 3rd appointment to install the replacement parts until after the parts arrived in their facility. So after waiting 5 business days + a weekend, we had to add another 3 business days before their tech could come out again. No sympathy and no urgency during the hottest month of the hottest year on record.

On the third visit, I specifically asked for a phone call prior to their arrival since they've been late before. They just showed up without a call - barely within the appointment window. Their install techs weren't all that friendly (one was shirtless  90% of the time). They did the fix and got the air working, only for it to fail within days for the 3rd time.

The fourth visit actually went well. Their tech, Sam, said that the install techs inadvertently knocked off one of the valve caps causing the refrigerant to bleed out.

Long story short. Do not use them under any circumstance. If your warranty company selects Bell Cow, do everything in your power to get another contractor. They do shoddy work, are extremely poor communicators, and frankly don't seem to value the warranty customer. We were without air in all 3 of our bedrooms for the better part of 30 days (a couple days of respite in between) and they didn't seem to care in the slightest that they were having to make 4 service calls on the same unit.

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.