Best Plumbing Services in Durham NC

I've used Mo Flo twice so far and have been extremely happy with their service. Timely, professional, friendly and very reasonable! Definitely my go to reliable plumber! A++

Top Notch!
I noticed my water heating leaking on a Friday evening. I sent an email to Legacy Plumbing at 7:04pm with my name, address, and general description of the issue. I received an email from Jamie, owner of the company at 7:36pm. Jamie explained that although they are technically overbooked for the weekend, he would see what he can do to squeeze me into their schedule. The following morning, I received a phone call from Jamie at 8:47am and told me that Shaun would be out this afternoon between Noon and 2pm. Excellent! Shaun called be at 12:05pm and said he was on the way, will arrive in 45 minutes.

Upon arrival I noticed their professional truck. Shaun introduced himself and I led him to the water heater. It turns out the water heater wasn't leaking, it was just a fitting on the water lines going into the top of the water heater. Shaun went out to his truck and returned with a handful of various pipes and fittings. Shaun was very professional and it was obvious he knew exactly what he was doing. He made the repair right away. I was very impressed that they accept credit cards electronically onsite with an instant emailed receipt - very cool. The price was very reasonable, actually less than I figured it would cost.

Legacy Plumbing just blew me away. Despite contacting them after hours on Friday night...the company President responded to my email right away, and then he personally called me the following morning to schedule the visit. I cannot possibly be more happy. Hats Off Gentlemen!

It's official. We are loyal to Acme plumbing from now on, thanks to Clay and Norman.

No other plumbing company will set foot in our house because these guys just blew us away with their professionalism, stellar customer service, exceptional expertise about historic homes, and fair pricing.

Our century-old iron sewage decided to go on strike back in October, when a literally and figuratively sh*tty acquaintance participating in a multi-household yard sale ravaged at least one jumbo roll of toilet paper for an hours-long diarrheic escapade that would put Mt. St. Helen's to shame. My husband managed this and another cleanup on his own to the tune of $500. (Yes, it is a shining testament to my husband's worth that he will wade through a pond of poop for our family. He's a keeper.)

We had two different plumbing companies out since the disaster. Both times, technicians were perplexed, demonstrating beyond a shadow of a doubt that they had no idea what they were talking about; yet each submitted specious proposals with estimates that made my nose bleed.

Finally, we had the sense to call Acme. Speaking with Norman on the phone was the unexpected jewel of my week. He delivered genuine validation about our trials that warmed my heart. His sense of humor and professionalism helped me feel calmer. And his honesty and candor inspired trust that I couldn't imagine feeling a) over the phone or b) in my first conversation with someone. Norman listened extremely carefully, and in reflecting back to me the complicated information I conveyed, quickly picked up on the esoteric and challenging nature of our plumbing mystery. He said he knew just the right plumber to send to our house if we were willing to wait just two more days.

Enter Clay and his young assistant. Clay knows old houses. He's got a sharp intelligence, expansive knowledge, formidable creative problem-solving skills, and some awe-inspiring grit. Of all the great workers we've had in this old house over the years, we've never been so impressed with a team's GSD attitude and work ethic.

After 10 hours of totally disgusting work, he sleuthed out some almost hilariously bad decisions that past owners had made. They paved a driveway over the original drainage , leaving no clean out access, then circumnavigated the house with about ~300 ft of new piping just to avoid doing the job right the first time to tie into the original line. The world's greatest inspector could never have discovered all this craziness, but Clay's innovative problem solving compelled him to search for the line far away from where anyone would expect to find it.

This is already a long story. Suffice to say that we now have clarity on the issue and a solid plan moving forward. The cherry on top is that Acme connected us with partners of theirs who consult with clients about how to most effectively present claims to homeowners' insurance.

If you despise band aid fixes and wasting money on repairs done by inexperienced tradespeople, learn from our saga. Get it done right the first time. Pick up the phone, call Acme, and get a legit hero like Clay to come save the day.

Looking for a savior? Looks no further! Joseph Rose Plumbing saved us big time not once but twice. We had two nightmares happen at our house within a few months of each other. The first time we took to the internet to try to find someone to save our house from flooding from a leak in our water heater on the third floor. These guys got back to us immediately and had the problem fixed within an hour (and this was 9pm at night). Every other plumber took days to respond back to us. This company is extremely responsive and professional, I would highly recommend these guys to anyone in need.

They showed up in a mask.
They tested to see if I had a water leak and quickly diagnosed that I did not have an issue.

I can't speak for all of their staff, but the employee who was sent to our house was incompetent.

I called for a shower handle being too loose. While he was there, I asked about how to find a shower drain cover that would actually fit instead of the weird one we inherited when we bought the house. He adjusted the shower handle, and then said he was going to go out and locate a drain cover that would fit the shower drain. He had also removed the top part of the shower drain so that he could find a correct size cover. He disappeared for 3 HOURS. He was gone so long that I attempted to call the business to say something, but noone picked up the phone so I didn't leave a message. The employee did return with a drain cover that he said he got from a big box store. We live in the middle of southwest Durham, so stores are very close by. He mentioned also going to a local plumbing supply company, but neither of these sides trips would have taken 3 hours.

After a couple of weeks, the shower handle again became extremely loose. I called the business back and they sent a different plumber out who correctly fixed the handle.

Flash forward four months, and the ceiling directly under the shower started to get a water spot on it. I called the company back and stated that the shower drain had been messed with during a previous visit. I was not sure if there was a leak coming from the drain, but could they send a different person out to look at this (since it seemed that the first person did not replace the drain correctly). I was refused that request and was told the original employee who came out was the one who covered my area, and he would be the person coming. He came out and said that the leak was a result of the prior work he had done. He had unscrewed the shower drain and not sealed it properly. He then fixed it.

The business was kind enough to not charge for this fix of the leak from the drain and they also sent a different person to fix the ceiling drywall that had to be cut out. The person doing the drywall repair did a good job but it was hard to get him to come out to finish up the work. I called him the same day as the drain repair. The first visit to assess the job couldn't be scheduled until a month later. The visit for the drywall repair was pretty quick, but I couldn't get him to come back for a month after that for the painting (I felt like I had to pester him to finish the job).

Flash forward to now and guess what?? There, AGAIN, is another wet spot on the ceiling underneath the shower. This is now 2 years later, and I do not expect this business to accept responsibility from work 2 years ago. But NOTHING else has happened with this drain. It is clearly from the previous work done.

I am so angry that I completely give up on this company. I have called someone else, who looked at the drain and did verify that it was not sealed properly.

I've used still water plumbing for the last 2 years on numerous jobs and he has alway done an excellent job . I would highly recommend Joe at still water plumbing.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

I attempted to fix a dripping kitchen faucet on a Saturday.   Big mistake, since I made a small problem substantially worse.  

RTP Plumbing quickly responded and were able to identify the issue by asking the right questions and requesting photos of the faucet.  The phone assistance I got until he was able to arrive was a lifesaver.

Wes was incredibly helpful, efficient and the price for the repair was beyond reasonable.  

I don't do many reviews; but sometimes you have to when the experience is so positive.  He gets five stars for a reason.

I would give them one star but they had previously replaced 3 trash disposal units for me professionally and without incident. My most recent experience with them, however, was quite different. My kitchen faucet, which is attached to a stainless steel sink, was leaking. Water splashed on the faucet base would drain between the faucet base and sink (there was no seal) and caused water to pool in the cabinet underneath. Not realizing how easy it is to replace a faucet, or that I could simply have sealed it with plumber's putty (as suggested by all the how-to videos and websites), I called JVG Plumbing.
The technician told me that I just needed to replace the faucet so I asked them to replace it with the same basic type faucet that was there before. He found one that looked very similar to the previous one and installed it without sealing the base (he said normally it wasn't necessary). The sink begins leaking almost immediately and I called them and they came out and sealed it for free. They used a caulk that requires 24 hours to dry. We used it too quickly, however, and the caulk dissolved in the water. I called them to get it sealed again and paid them since it was my own fault. They sealed it with a silicone caulk and this time I waited 24 hours before using the faucet.
The faucet started leaking again almost immediately. I starting looking online and found that faucets on stainless steel sinks should be sealed with plumber's putty. The putty never dries, so is ideal for fixtures that bend a little, such as stainless steel sinks. We also noticed after a week of use that the faucet handle was becoming more and more loose. Less than 2 weeks after they installed the faucet, I could swing the handle over half its range without changing the water temperature. If this had continued, the handle most likely would have fallen off after another week or two. I decided to purchase a faucet from Costco since the one they sold me seemed defective.
I called JVG back again and asked them to take out their defective faucet, install the one I had purchased and seal it with plumber's putty. The technician who came out just tightened the handle and said it was fixed. I asked if the handle became loose again if they would come every two weeks to tighten it and he said they could work something out to that regard. When I mentioned the leaking, he said I would need to replace the sink and that plumber's putty would not solve the problem. He also said that there should not be water near the faucet base, but who can wash vegetables or dishes without splashing a little water. I even asked if they can take out their defective faucet so that I could install the new faucet myself and they refused. Eventually the technician just walked out.
I ended up removing their faucet, which I found was misaligned and could have contributed to the leak. I installed the faucet I purchased from Costco and sealed it with plumber's putty. Its been two weeks since then and there has not been a single drop in the cabinet below.
In summary, JVG Plumbing sold me a defective faucet, did not seal it properly, and tried to convince me I needed a new sink. I paid them around $250 and ended up with a defective faucet I had to remove myself. The cost of replacing it myself, including the faucet, was around $80. I will not trust them to do any work for me again and waste more of my money and time. If you are going to call them to do plumbing work, make sure to do your own research to make sure they install  and seal everything correctly.

From the initial phone call to set up an appointment to the repair at our home, my experience with Price Point Plumbing was better than any other experience that I've had with anyone in this field. They were prompt, professional, fair and friendly. A standout exception! I HIGHLY recommend this business!

Shelton Plumbing is honest, dependable and has fair pricing. Had him out today to fix a garbage disposal and sink. He is very responsive and we won't use anyone else.

These guys are total crooks. Charged $213 to change a fuse. I understand a service call should cost something but this is absurd. There customer service promised to call me back, big shocker, never did.

Long story short.  Had toilet back flowing into shower.  Blantons sent out Justin H . And he did an outstanding job.  Was professional. Courteous and very thorough.   Found my issue and fixed it for a reasonable price --less than I thought it would be. Overall an excellent experience.  Would highly recommend blantons.  
They literally had me over a barrel and could have taken advantage and they didn't.  I know nothing about plumbing.  And now I don't need to know bcuz I have blantons on my side and I have confidence they will do me right.   Will be using them to replace my heating /air system this fall.  Thanks blantons. Y'all are awesome.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.

Do NOT use. Technician came out and cleaned the end of the water main, but LEFT all of the sludge he pulled out on our grass and neighbors! Photo technician called and said he would arrive around 3:30PM. - 4PM or call if he was going to be late. Never showed up nor responded to text messages by 5PM.
Rescheduled with main office for Saturday 1-3PM. No one called or showed up. Called main office and was told technician had a family day AND said he talked to me and rescheduled for Monday President's Day.  I never spoke with him AND did not plan to be home on President's Day. Cary/Raleigh NC offices.

Still waiting on a call back to reschedule.....2/18/2023

We had a leak requiring immediate attention. Despite it being Friday morning, they confirmed that they would come and call prior to arrival. They called Friday afternoon to say they would not be coming! If they would have just said they weren't coming we could have found someone and not have had to pay after hour $! Extremely unprofessional.