Best Plumbing Repair in Detroit MI

Great service. Atheer Siba (aka Art) was my plumber and he was extremely friendly, polite, efficient and affordable ($85). He even taught me some DIY solutions if the problem happened again, openly recognizing that he was potentially costing himself business! Oh and he said after 9pm I could call him as a consultant if I had an issue but didn't want to spend the money on a plumber. What a guy!

Andre did an excellent job repairing our leaky faucets and even did a few other things that were beyond what we were expecting. He was friendly, thoughtful about the work, and the pricing was better than what I've had the work done for in the past. I am happy to give East Plumbing the highest recommendation.

These guys are great, they came out same day to give me a quote (cheaper than several other companies) and also fixed the issue while they were here. Best plumbing company I've ever worked with.

Kevin is awesome. Explains everything fully and always honest about everything he does. Highly recommend for any and all plumbing needs.

Steve and his son came the same day I contacted them to fix some plumbing in my basement. Great job!

Tried to price gouge me last Saturday on a water heater malfunction that they installed 7 months ago. Said I needed a thermocoupler but the pilot tube was actually cracked. I needed a whole new water heater which was warrantied by the manufacturer but I had to have another plumber come out because this plumber left because I wouldn't pay him 400 dollars to install a new thermocoupler. Not professional, safe, or customer service oriented. Note the plumber just called concerning this review. He called my husband a liar and threatened to come over to our house because he only lives a couple blocks away to kick my b@@ch a$$ husband's butt. Very unprofessional and threatening

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

Have heard very bad things about this company collectively, my neighbor used this company years ago had issues with the furnace ever since incompetent people running this company run the other direction if you use this company use Mulligan much better

This was the worst experience I had had with a service company in my 50 years. I needed a updated gas fireplace replaced at my home. They sent out 2 techs that were not licensed or certified to do the work. Between the 2 of them they could not figure out how to hook up the unit after 2 hours with instructions.
A third tech came out 2 hours later and looked at it then wanted to see the gas line. He says that it needs rerouted and it will be $1012.00 to put in the gas fireplace. The first 2 techs said the line was perfect and that's the way they would hook it up.
Price gouging because the first techs were not being paid. There's more but I'm done. Do not use this company.

I highly recommend Nelson Brothers for great service at a fair price. We have had them work on various issues at our home and in all cases, the work was professionally done, and area left clean.

I had two experience with them so far. Once about 5 years ago, a guy came over to fix my sewer line, which was done well. But he said he had to get some part, and let the house, and charged me for his driving time. I had a bitter taste at that time.

Then, I called them recently for water pressure tank replacement, and they promised to call on Monday to come out, but never communicated back to me. It seems that there are quality gaps in different plummers working for Mitch. And it seems that they are either quite busy, or have a lot of turn over in that follow-up communication is weak.

Therefore, it is difficult for me to recommend them for emergent plumbing issues due to their communication issues, and for non-emergent work, it is a bit of risk to have a better plumber to come out.

This service was great and professional. I recommend this company. Prompt, on time and good service.

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

Never use the company they have racist employee, and steal your money.

First time homeowners here.

We bought our house fully knowing that the AC was 27 years old and practically ready to explode. We crossed our fingers that we'd make it through the hot summer months into the fall before committing to the desperately-needed upgrade.

It didn't happen. We didn't make it. The AC pooped out on us before we even finished unpacking.

We got quotes from 3 local HVAC companies. Thorton & Grooms stood out from the rest. Before arriving we got a text with some info about our service rep along with a picture so we knew who we were looking out for. While they were ever so slightly higher in price (nothing ridiculous, still very comparable), they took the time to go through the entire system with us. They explained why they were quoting what they were quoting and how it was going to affect our home. We really felt like we were involved from start to finish.

Worth noting- they also had shorter lead times than some of the other local companies by as much as 1-2 weeks. WEEKS. W-e-e-k-s.

On the day of the install, the guys arrived and we showed them where everything was. They got started right away. They were so careful about everything- drop cloths everywhere and bootie covers inside the house. They worked tirelessly from morning to evening, and then they cleaned up without a trace. It was like they were never here.

After everything was installed they ran through it with us and it looked great. We could FEEL the difference immediately.

A few days after the work was done we did have a few questions, and they came back to walk us through and answer them. I appreciate the time that they took come back out and go through it with us. The customer service we have received has been phenomenal.

In light of the COVID-19 situation everyone we have seen in person has worn a mask and kept their distance. We felt perfectly safe having them working on our home.

Thank you T&G team, we appreciate you!

I just called to get someone to come out and look at my AC unit and was told to call back in the morning to schedule an appointment. My question is why have a call center if they don't have the power to schedule an appoint to have someone come out in the morning? Not good at all!!!!

RELIANCE SUCKS!!!I

We have not had air conditioning for 5 days because reliance has made two appointments to fix it but can't be bothered to show.....have now been on hold for 50 minutes....talked to one customer rep....she said she would put me on hold to check...but then kicked me back to the main que  to start my wait over again....oh..btw..

RELIANCE SUCKS!!!!!

After an hr and a half in hold I finally got someone who seemed to have a clue...he said he understood...and was sorry..but he can't get me a technician til friday..so over a week with no air..even though I pay for service..

Reliance sucks!