Best in Detroit MI

Bill returned my call moments after I hung up. I explained our issues and he was at our house less than 14 minutes later. He fixed both problems and suggested a repair to something he noticed that had been an issues since we moved in to the house. I didn't know it was something that could be repaired. Friendly, great service, excellent response time. Highly recommended.

Moved to the area and had some issues first day in new house.  Called McGraw Plumbing and he seemed legitimately concerned and said he could be there that same day.  I was floored.  Not only did he some and fix the cracked pipe that I had but he hooked up my washer and dryer that I wasn't able to do.  Fast, friendly and very reasonable.

Mr. Misko
Is all pro! Responsive, experienced ! Does it right and runs a tight ship! Friendly, polite and prompt ! You never have to worry when he is in your job! Keith can fix anything !

Great service. Atheer Siba (aka Art) was my plumber and he was extremely friendly, polite, efficient and affordable ($85). He even taught me some DIY solutions if the problem happened again, openly recognizing that he was potentially costing himself business! Oh and he said after 9pm I could call him as a consultant if I had an issue but didn't want to spend the money on a plumber. What a guy!

Kevin is awesome. Explains everything fully and always honest about everything he does. Highly recommend for any and all plumbing needs.

I was referred to this company from another I do business with. Just used them in my commercial building to fix my exhaust / fire hood over cooking equipment. They came out quick, proposal was quick, fair and honest. They came the following week, work was done exactly when they said it would be done and how it would be done. My technician Mark, was awesome. Punctual, in fact early both times he came out. This in and of itself is hard to find with any contractor. I would highly recommend this company to anyone and i will use them again!

I did call the office to give them feedback on this, and thought the tech worked on commission. They said no, and perhaps the tech did not know.....so why bother sending them, they are supposed to be the expert. They also said the service manager would call back, but never heard from them. Very disappointed.

If you are a woman don't bother calling this company, you will get NO RESPECT!!!!!
They will make an appointment, keep you waiting, not show up & not even have the courtesy to call. Then they give ATTITUDE and maybe can send someone out the next day.

Confirmed appointment but didn't show. I called after appointment time and he said he could be at address in an hour (he didn't have the address). I asked why so unprofessional. He hung up.

Called to get someone to come out for a quote. Receptionist provided a quote over the phone. My project goes beyond a simple quote over the phone. I further explained the details of my project. Receptionist said she'll talk to her plumbers and call me back. No one ever called back. Not professional.

Highly-rated plumbers on Yelp tried to over charge my elderly mother who has dementia for her stopped up toilet. East plumbing has honest pricing and courteous, professional, on-time service. Other plumbers wanted my mother to pay up to $350 more snaking out her toilet which had too much toilet paper but wasn't affecting the general plumbing systems in the house.  East Plumbing charged the standard price for basic snaking.

Came to my home where my drains were backed up, tried to push me to get a $1,000 hydrojetting done. Called another company for a second opinion and the second company told me that was ridiculous. The second company went right to a drain that the Universal guys told me they, didn't know if they had the tool for. The second company solved my issue within 30 minutes and for hundreds of dollars less.

Miguel and his team are responsive, professional, fast, clean, and respectful. I can't say enough about them. Not only have they made improvements to our old plumbing, but in emergency situations they have been out within the hour and taken care of business.

You think Thornton and Grooms are bad, wait until you read this review. Their goal is to sell you a part off their truck whether it fixes the issue or not. They have a business manager who is busy dealing with customer complaints, and she will be busy with this one.
A few months ago, I called to have a water heater replaced and a boiler fixed. The cost was on the high side, but hey, if I get good service and all fixed with no issues, then maybe I got what I paid for. I was wrong. The 40 gallon heater was replaced for $1400 and the boiler was fixed for around $450 (At least I thought it was fixed). I signed up for A/C preventive maintenance and cleaning as well. When I called in to schedule A/C preventive maintenance, I got a month out appointment. The dude came and checked 3 A/C units in less than 2 hours. That is fine if he did what they are supposed to do.  They wanted to put one capacitor in for $217 and charge one unit for $300+. I declined the extra charges since the unit works fine. After he left, I found out that he didn't clean out the condensers which were listed on their checklist. Also per their supervisor, they don't and didn't clean out or check the evaporator coils, drip pans or drain lines . It is the owner's job to pour bleach every month in the drain line but not part of their preventive maintenance per their manager Steve who stopped by to check per my request. He rescheduled a complete repeat and they sent the same dude with another person with an attitude to redo the maintenance. They finally cleaned the condensers after I heard one saying look clean to me although the supervisor agreed with me on repeating the service. The other tech tried to fix the boiler again and spent a couple hours fooling around until he suspected a part that needed to be replaced for $180 which didn't fix the problem. But hey, he got his wish to sell me a part from his truck. I called the office to reschedule a third trip to look at the boiler, the same supervisor came and suggested replacing a third part, when I asked if this would solve the issue, he replied maybe you should go hire another service company. So after almost $700 and three trips, I got it fixed after replacing the expansion tank which was supposed to be checked the first time. I guess the tank was not a part they carry on the truck. What a mess.. When you see many advertisements and postcards in your mailbox every week, you know they need new customers because they can't retain them.

I read their reply, and adding this. Charging customer $700 and not fixing the issue won't make customer happier. It is either the issue was fixed or not. it is that simple. No excuse. Whatever company is. I got refunded the winter checkup, so I did pay for the AC checkup although wasn't done to my satisfaction.

This service was great and professional. I recommend this company. Prompt, on time and good service.

asked for a quote in an email to avoid service call charge and asked them to email me price. They emailed me a reasonable price quickly and were out in a couple of days to fix a leaky shower drain. They found it didn't need replacing, just re sealing and tightening. Charged much less than the quoted job.  To do the quoted job they wanted $250, 2 other plumbers quoted me $400. First plumber I have ever used that I would call again

Never use the company they have racist employee, and steal your money.

These people get no stars.  We had our equipment removed in August 2014 after moving into our hime and we are still getting bills even with removal reference codes and several phone calls.  We are so happy we do not have their equipment now that we see how their customer service is handled