Best Sump Pump Repair in Columbus OH

Literally, Ian hasn't left our driveway yet and I'm already on here to sing their praises.  We have the absolute WORST luck with every single contractor we've tried using for any reason so we just expect they're going to be late (if they show up at all like another contractor earlier in the week) and it'll cost the high end of the estimate.  

Ian was on time which has never happened with anyone doing the actual work.  He was polite, wore protective booties to not drag in dirt or scratch the floors and fixed the problem for smack in the middle of the quote.  We even had him take a quick look at another issue we were going to potentially call someone about and he gave us tips on how to save money and what he would charge to replace it when the part arrived.  THAT is honesty and that is why we will continue to use him should the need ever arise.  What a relief to know customer service and honesty in this industry still exist!!

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

4 words. Honest and great work.  Michael, the owner, and one other gentleman came out and replaced water meter for my irrigation system.  They did a great job.  While they were here I asked them to replaced toilet flapper valve and adjusted shower handle.   They did it with smiles and only did what was necessary. Didn't try to sale stuff or want to replace any unnecessary things.  Honest and good work.  Guys, this is the plumber you want.
I saved this business phone number in my contact list.

Excellent Service!  Came right out for a clogged drain.  Plumber was polite,professional and prompt.   Would definitely use again.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very quick to respond to my inquiry about two small plumbing jobs at my home.  He was even able to come complete them just two days after we spoke, which I appreciated.  He is very friendly and clearly very knowledgable. Price was a bit on the high side, but what plumbing service isn't? I would not hesitate to use his services again for any plumbing needs in the future.

Needed a gas manifold and some gas lines relocated to accommodate a basement finishing project. Called Amanda Plumbing based on reviews I've seen to date.
Tentative appointment was set and Amanda wanted their gas line guy to speak with me to understand work before scheduling. Hayden called me to understand work required and then appointment was scheduled.
Hayden and Tyler arrived on time for the job and had it knocked out in about 1.5 hours. They tested their work before wrapping up to make sure there were no leaks and that everything was safe. Price was fair for work performed.
Good work, professional people, and Amanda will be my go to plumber for future work or repairs needed. Thanks Hayden, Tyler, and Amanda Plumbing.

Very grateful that Chris from CLB was able to come out on an emergency call on a Friday night. Fixed our problem, was very friendly and seemed trustworthy.

The guys at Buckeye plumbing were great to work with. They called the morning of our scheduled appointment to confirm when they would be able to swing by. They helped listen to my concerns and provide recommendations on what needed to be fixed as well as what could be left as-is. They were prepared with all of the necessary parts so that everything could be completed right there. Quick, courteous, professional, reasonably priced, and quality work. Would not hestiate to use them again for any future needs.

Needed a sump pump and discharge valve installed due to water coming into our basement after recent storms. Cliff was able to come out the next day to do the work. He completed the work in a timely manner and gave a fair price for the work which I cannot say for most of the estimates we received for the same job.

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Be careful. Don't agree to the first price estimate. After I was given a price, I said that I wanted to get a second estimate and then  before I knew it their price was reduced by about half! Great news but I would rather have a good faith estimate in the first place.

I want to like them, but each time we've contacted them for service their plumbers fail to show anywhere near to on time.  And woman who answers their phones is extremely rude!

Lydia is always so helpful and friendly! So nice to hear hear cheerful voice when i call them. Wonderful owner too!

I had a simple project.  Replacing a water jet sump pump backup.  Plumber arrived at time scheduled.  Provided service above.  Hourly rate was $94 per hour.  I ordered the pump so no supply cost.  They were here about 80 minutes as first pump had wouldnt turn off and used second pump I ordered just in case this could happen.  (NOTE: ALWAYS order 2 items in case 1 does not function as it should as long as you can return it; nothing like paying a service fee and item doesnt work!!).  They were tidy (no mess when they left).  They were pleasant.  And they charged $94 total when honestly could have charged the extra 20 minutes.

I will use again.

This company is totally unreliable and rude in the process! Do not call them if you want good service.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

I read the other reviews on their page, they may be good at plumbing, but not at showing up. I was quoted a two hour window two days in a row, the first day I waited 4 hours and had to leave, they contacted me and offered a discount of the inconvenience and quoted a two hour window for the next day, again, a no show. Unless you have a lot of time to wait around, wouldn't recommend these guys.