Best Garbage Disposal Repair in Columbus OH

This was my second call to them.  The first time, they snaked my drain clean.  This time he fished out a tiny screw from my kitchen disposal.  I have no idea how it got in there but he saved me the cost of replacing it.  Great service!!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

Needed a sump pump and discharge valve installed due to water coming into our basement after recent storms. Cliff was able to come out the next day to do the work. He completed the work in a timely manner and gave a fair price for the work which I cannot say for most of the estimates we received for the same job.

I needed help with two things - problems with a hot water heater and a broken fill valve in one of the toilets. I received a very prompt reply from Apex and was able to get an appointment within a day.

The plumber arrived on time. His name is Dusty and he reviewed the two problems. He provided clear information regarding his assessment and potential options. Because I had similar problems with the hot water heater several months back and got a similar recommendation from a plumber from a different company, I chose to go with Dusty's recommendation for getting a new heater.

Dusty came back with all the materials he needed and worked for several hours straight. He was conscientious and professional. I was very happy with his work and would request him in the future.

And all those problems with not having hot water, a mother board that gave confusing error messages, and a fill valve that jumped up into the air every time the toilet was flushed are now fixed. I have hot water in every shower and in all faucets - the first time since moving here about a year ago. Although it cost more than I had anticipated, it was well worth the money.

Thanks, Dusty and Apex Plumbers. I will keep your information for future reference.

I have to echo other reviews with the extremely high prices charge let you go plumbers. They bill in all of their 500+ trucks into every order that they do. My driver spent 37 minutes driving and about the same amount of time actually organizing getting his stuff ready and then cleaning the drain for $235 that's $235 an hour they say the use of 50 to 40 to 10 breakdown with 50 to tech 40 materials etc and ten profit.  With my job it was 38 for driver I will give the 20 for the machine wear and tear and then 20 for lease on truck for the hour. That is 78 so that leaves 157 for profit?  It seams their algorithm is off. Then the manager just wanted to argue that they are a flat rate but they won't quote prices on the phone. Terrible pass

This is the second time I've used Discount Drains for my plumbing needs. Taylor installed an air admittance valve for our bathroom plumbing that was not properly tied to the vent. Also, Trevor was in and out in 30 minutes after replacing the check valve on our sump pump. Each time the technician was friendly, knowledgeable, and willing to work with our home warranty company. Above all, they were honest, and able to solve our problems. I don't imagine ever needing to use another plumbing company!

I'm only giving 1 star because they did a fast good job but.... Let me start over from the beginning I found these plumbers on Yelp & seen good reviews so I thought ok there close so maybe there'll be ok price wise & get to me quick since they were about 5-10 mins away. Well they got to my in the time the said great! But then I was told after they kinda did a quick check on both my 1st floor & 2nd floor toilets that it was $120 an hour flat rate for any work. Plus parts of need be. Well 1st floor toilet just needed to be snaked & 2nd floor toilet my 2 1/2 year old had put a mc Donald's toy in it. So the tech had to pull out the toilet to get the toy out. This took all of about 35-40mins needless to say I still had to pay $120. Which I thought it be prorated but any who I needed my sh!tter fix so I went ahead and paid and was happy until 4 days later the 1st floor toilet(the one WITHOUT the toy stuck in it from earlier) started to slow up until it stopped up again so by this time 12 days had passed. (SIDE NOTE: hubby was using plunger to unclog it for few days before that trick stopped working) so 12 days later I call them back asking them to come re-snake it. Well I'll be damn if they didn't say it's gonna cost another $120 I was like WHAT DO U MEAN!? It's only been 12 days not even a full 2 weeks and mind you that there is a 30 day labor guarantee which I figured if anything they wld come check it out and if it just needs snake not charge me again. Or if it had a toy in it also (LoLz) then I would get maybe a travel fee but NO NO they said the minimum charge wld be $95 for the service call LoLz ok no! When I asked isn't it cover under a warranty he hesitated and then goes ah no I mean if a toy is stuck in there again it's a charge call and I told him it's not that it just needs snaked and he goes well the most I can do for you is knock off the $25 trip charge so I just said I'll call back. Knowing I wasn't! Because I checked my invoice receipt & notice that it's not $120 an hr but $95 an hour and a trip(aka gas) charge of $25 to make it $120.i felt like because I'm a woman they were trying to throw me for a loop. Because if you were just here 12 days ago to keep my possible future biz & to keep from having a BAD Yelp review for everyone to see  I think it would have been a better ideal to just snake it for free (because it's been 12days damnit!!)  and if there was anything in there then charge me not a full $120 but maybe half like $60 to maybe $75 but damn near $100 just seems dumb. So needless to say they lost my biz & im telling any & everyone be careful because not only will this company snake your toilets but they are greedy snakes in the grass!!

Every one of their staff is super friendly, responsive, and communicative.  There were several things that had to be done and they did it in a efficient manner.  I am very pleased with the results!

So, I accidentally dropped a tube of face wash down the toilet on Monday night. After various attempts of retrieving the tube, I resorted to Yelp for a plumber. I found Hesson Plumbing and enjoyed the reviews. Although I saw that he was available 24/7, I didn't feel that it was necessary to call in an emergency at 11 PM over face wash in the clogged toilet so I decided to wait until the morning. I called at 7 AM and reached voicemail. David (the owner) called back within 15 minutes and got me on the schedule between 11 AM - 1 PM. Prior to his arrival, I received a couple reminder texts and emails about my appointment which I thought was nice. He and Nick showed up promptly at 11 AM and were out at 11:10 AM. David was very friendly and knowledgeable. The cost for those ten minutes of service was $150 which I feel is kind of high, but he advised that it was his minimum service charge fee. After they left, I noticed that the tool they used to push the face wash through the drain left a couple metal scratches at the bottom of our toilet. I would definitely recommend Hesson plumbing again and would consider using them again. My only concern would be the cost. If a 10 minute service call is $150, I can't imagine what something a little more serious would cost.

One additional note and it's silly, but I really liked the quote on the back of David and Nick's long sleeve shirts - Stop Stressin, Call Hesson. Cute!

John was very professional and courteous. He came on such short notice and got the job done. He gave me helpful tips and was very knowledgeable. We will definitely call him again when we need such services.

They've always been attentive to our needs. Great folks, fair pricing and quick response. Thanks so much for treating me like a valuable client!!

This company gave me a quote of over 2000 dollars to replace a standard natural gas water heater.This was for replacement during normal business hours. After several calls to other plumbing companies the average price was around 1200 dollars or less. Always best to shop around to make sure you are getting an honest quote and not being ripped off.

rip off, Slang. to steal or pilfer. to rob or steal from. to swindle, cheat, or exploit; take advantage of

Quick response, showed up on time and seemed to do good work. The only reason I had to take a couple of stars off the review was lack of response after the service call.  I paid in full at the time of service and was promised a receipt via email. After 3 weeks and no response, I made four requests (via email and voice mail) for the receipt before I gave up. That doesn't leave me very optimistic about any response in case there are issues with the work. Fortunately it was a relatively small job but I'd be pretty hesitant about hiring him for larger work.

I rarely leave bad reviews but stay away from these guys. The work they did was good but now they're trying to double charge me for some of the work. Paid for part of the work the day of service and they refuse to subtract that from the invoice after being provided with receipts several times. Its been four months since the service, two months since receiving the incorrect invoice, and no response from Lee, the only person that can edit the invoices. They've even gone so far as to ignore my phone calls. Very unprofessional and difficult to work with.

Worst company of liars I've ever dealt with, they came to my house for a Tankless water heater they installed 5 years prior, the service guy from jack woods, had to call someone from the manufacture.  I heard the manufacture say that product is worthless a new valve ( $5.00 ) should make it work.
The service guy came up stairs and said : all you need is a new Valve, which cost $95.00.
He was at my house 15 minutes, they charged me $228.00, for the service call.  If this review offered negative stars I would mark that

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

We called to have them replace a sump pump that wasn't working. They had a tech come out to replace it, on May 28.  We thought everything was ok until my husband went downstairs, 2+ weeks ago and recovered our basement flooded from all of the rain we had during that time. Has incurred thousands of dollars due to, and I quote the owner of the business, he installed the wrong pump. the tech come back out, replaced the pump with the appropitiate pump. The techs response was you have too much water!

We are now in week 3 of this nightmare and have learned the damage includes our water heater.

this was our family room, that had over 25 years of furniture, my deceased parents items, etc.

Now, the damage includes our water heater.

On top of the original thousands of dollars in damage.

The receptionist was incredibly helpful. And multiple other companies tried to tell me that a plumber was not the person to call for my issue of my under counter sink falling from the granite. They were more than happy to come out to take a look though. Shaun (or Sean?) came out and had it fixed in about an hour. I came back from running an errand, he was all done, and had even put all my cleaning supplies back under the sink. Priced very reasonably too. Couldn't be happier with the service.