Best Heating in Cleveland OH

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and fixed a major problem in less than a hour! Highly recommend!! Great service.

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

George is great. Trustworthy and knowledgeable. He really takes care of his customers and makes sure to treat them right.

I needed a 10' outdoor gas line run for a future generator, and hired Geisel HVAC to do the work.
On Day 1, two technicians came from Geisel HVAC in Elyria (one did all the work and the second tech was a go-fer) they spent 1 hour trying to break loose the couplings on the gas meter. I was told to call Columbia Gas Co., and have them replace the meter. Columbia Gas replaced the meter and locked it out until the work from Geisel was completed.
On Day 2, Geisel worked for 5 hours, completing the pipe work and a leak check; they found a leak at the furnace gas valve. The furnace was installed (by them) 2 years earlier and was still under full warranty, and repair was completed. I called Columbia Gas to have them inspect and turn on the gas. Columbia Gas noted that the Geisel job failed to 1)install to-code a pipe sleeve through the house wall for the gas line, and 2)still needed to paint  the outdoor above-ground pipeline. So, the work was red-tagged, and we were still without gas service.
On Day 3, Geisel came back to fix the code violations that required cutting out the new line they had just installed going into the house, and putting a sleeve over that new gas line plus paint the outdoor line.  They worked 3 1/2 hours.  After completing all work I was presented with a bill that listed 12 hours total of labor. After reviewing my security cameras for time (start/finish) I disputed their labor quote, pointing out the 3rd day of work was done because Geisel's techs didn't follow code, and had to re-do their work. Speaking with Zach, the tech's manager, plus his supervisor, they adamantly refused to adjust the total labor charge.
This is just a heads-up, that Geisel doesn't seem to know the plumbing codes or reconsider their error in charging for labor. I have read reviews on Geisel in the past that were negative, but Geisel would respond to the reviewer to make you think it was the customer's fault.  Well, you can decide, next time you hire them and they inflate the price to cover their mistakes.
Update: Within a week of this review Geisel HVAC operations manager reached out to me after seeing this YELP review and refunded me a dollar amount relative to six hours of the labor charge. I feel this is a satisfactory adjustment.

There aren't many worse feelings than hearing the screech of the mechanical breakdown of your furnace in the cold days of winter. This past weekend I was reminded of that as I was stirred from my sleep to that dreadful noise. At 5am I began to investigate and discovered the worst case scenario. The good news, I located the number to Hann and called the after hours line. I am
not exaggerating when I say by 10am, the problem was diagnosed and repaired for a fair price. Thank you Frank. I will definitely be recommending this company.

I had a list of plumbing projects to do, including dealing with low water pressure in the upstairs restroom. Alex came out and handled everything like a boss. We had a larger job with the basement sink next to the washer and dryer that the former owner had the piping jerry-rigged as cheap as possible, and Alex came out the next week and replaced it all, priced very reasonably.

Hopefully, I won't need to call a plumber again but if I do, I'd call Buckeye Plumbing again.

From start to finish, our experience with Verne & Ellsworth Hann has been five star worthy. We were in need of both an AC and furnace replacement, and after receiving estimates from multiple businesses, we knew we wanted to trust Verne & Ellsworth. Tim was wonderful to work with during the  proposal stage of the process. He took the time to answer all of our questions, and he was extremely knowledgeable about the installation process and equipment. We appreciated that his expertise went beyond just sales! Tony, the project manager, was wonderful enough to contact me as soon as an opening was available so that we could get the equipment installed sooner than initially scheduled. I was most impressed with the installers, Greg and Sean, who went above and beyond! They worked tirelessly for 2 days, and they were professional, kind, and explained everything to me once the installation was completed. The best part is that there was no mess after they finished! I couldn't believe how clean and organized their work area was even after day 1/2 of the project. I just assume that I'll always have a mess to clean up after having any kind of work done in the house, and it meant a lot to me that they took extra care to respect our home. We absolutely recommended Verne & Ellsworth, you won't regret it!

Needed an inspection done asap and Anthony was great!  Highly recommend is company for your HVAC needs!

Had a furnace cleaning scheduled this morning, and they never showed. I called to see when they were coming and left a voicemail. I still haven't been called back.

My water heater busted 3 weeks before Christmas and these guys had a new one installed less than 24 hours later! Everyone at Wilson is so professional, friendly and skilled. I would recommend them to anyone in need of a plumber. Thanks Paul, John W, Anthony, John Q, and Liz!!!!

Hello neighbors, I am here to warn you about working with this outfit. I have used this company 4 times in the past 10 months for various projects around our home (wet bar plumbing, new bathroom plumbing in basement and fixing a leaking toilet). The relationship started out well; Jessie was great at showing up on time and communicating effectively which is more than many contractors we have worked with can say.
However, we did have two issues we tried to resolve with the company and the owner was extremely unreasonable. Upon completion of our finished bathroom in the basement, the installation team damaged our floor tiles, which we had to have replaced by a handyman. We tried working with Leonard's plumbing to adjust our final bill for the bathroom due to this mishap. To my surprise, they were completely unwilling to work with us on adjusting the bill when they damaged our floor despite having photos of the damage and invoices for hiring a handyman to make the repairs. Instead of knocking off a reasonable figure from our bill, they instead said take us to court. I do not know about you, but I do not have the time and energy to waste going to court over a couple hundred bucks, but I do have a few minutes to warn you all of this poor customer service. I hope you all have better luck with plumbers in our community and head my warning here of doing business with this outfit.

Lazy plumber with no skills.  I had the misfortune of this company getting getting assigned to my home warranty claim for two bathroom sink faucets and on my tub.  The person sent out has absolutely no business being called a plumber.  He was not able to take apart either simple Kohler sink, but thought he could get similar replacements...I'm happy to get them replaced but sheesh, you can't even take it apart and try tightening?

Then before trying to look at the upstairs tub plumbing at all, he started to sell me on how there's nothing he can, he'd charge $1,500-$3,000 to repair the tub, and maybe I should just redo the whole bathroom.  When I told him I'm not interested in that and I just want the tub repaired, he went out to his van for over an hour, then came back in to tell me his boss doesn't want him touching it, even with access he would not look at it.  I did remove the panel and he still wouldn't even go upstairs again!  He instead falsely reported it as a jacuzzi without access to the home warranty company to so my claim would be denied.  That's completely untrue, it's a regular soaking tub, and there is an access door (pictured) that I offered to open up.

I then called the dispatcher who arranged the appointment with me to report this behavior, and complain about wasting three hours of my work day to get absolutely nothing accomplished.  They didn't want to hear any of it, kept talking to me about not being a carpenter (totally irrelevant) and that even with access he doesn't have knowledge of bath tubs.  Really??!  THEN HOW IS HE A PLUMBER?!  I have absolutely no plumbing expertise but it took me all of 30 seconds to loosen the hose.

Now I've been on the phone with HSA home warranty for over an hour (and still am) trying to refute the false information given for denying my claim.  If Pete didn't want to work today, he should have just stayed home.

I can't speak for the other services this company offers, but if you are in need of a plumber: do yourself a favor and call ANYONE else!

Wife called as we live right down the street for a dryer repair.  On the phone were very rude. Asked the year of our dryer we were not sure and got up in arms about knowing. Honestly, how are you still in business? Take your money elsewhere.

0 stars. This company operates illegally with no license to do business in summit county or the state of Ohio. Have sued this company and won a judgement but have seen no money or any criminal charges for him operating AGAINST THE LAW

John Williamson from Blind & Sons came out to see what was going on with our home AC. He was amazing. Friendly, professional, and honest. He walked me through as he worked on the diagnostics. He quickly found out the problem and went to his truck to see if he had the new part that he needed. He did and tested everything before leaving. I couldn't be happier about the service. He's a good guy. Thank you!