Best Commercial Services in Cleveland OH

We had VIP come out twice and both times they were wonderful! As a suggestion from my realtor, they were quick to pick up the phone and quick to schedule.  We had some sewage issues and they quickly identified the problem.  Well, turns out that wasn't all the problems (there were three issues in total), but they came out again and fixed the issue at no additional cost.  Overall, we were happy with the price, the efficiency and the plumbers were both knowledgeable and personable.  I would highly recommend !

Called Killeen Plumbing 1:30pm on a Friday afternoon regarding a mishap with a pair of glasses being flushed down a toilet. Terry arrived within the hour and was kind, polite, conscientious and went above and beyond just getting those glasses dislodged from the pipe. Highly recommend Killeen, and if possible, request Terry.

The team was very responsive and sent a technician quickly. He was excellent; he explained the issue and fixed our problem quickly. I highly recommend this company.

My gas furnace was replaced today. The sales manager is my neighbor. I received excellent service and a very fair price. I am amazed how all the work was done in a little over two hours. BERS rocks! Thank you very much!

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

A+.

This is the best experience I have had with a plumber. I have contacted others that are great, but Brian is a cut above the rest.

Brian stands behind is work. If you've worked with contractors before you will know this is something that is valuable, and rare. He is willing to make sure everything is right and will go above and beyond to make sure you are satisfied. Most OTHER contractors are hard to reach after the job is complete. Know he is NOT like this.

Brian has excellent communication and is willing to go the extra mile.

He threw in many free services and fixes he didnt charge for.

Highly recommended. Will be contacting him for my future plumbing needs.

I've recently started a kitchen renovation project and found myself a little out of my element. After ripping down my cabinets and soffits I was left with a bunch of giant holes in the wall and an electrical mess behind the scenes. I reached out to PICH Company on Yelp and Joe responded that he could help me out with some patch work and a new light above the sink.

I'm really happy I ended up reaching out for him to come help me out. He came over and ended up running a dedicated line into my kitchen before adding a few extra outlets and a light box above the sink that I wanted. Because he's a licensed plumber, he was also able to fix a leaky gas line as well as the sink waste pipe that was quite old and leaky. The patch work turned out excellent also despite the mixed, awkward depth of plastering that he had to match up with.

The work is excellent and the basic, patch work I needed turned into something even better with me having far more faith in what was previously a very dated kitchen. Thanks, Joe!

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

Needed an inspection done asap and Anthony was great!  Highly recommend is company for your HVAC needs!

Had a furnace cleaning scheduled this morning, and they never showed. I called to see when they were coming and left a voicemail. I still haven't been called back.

Fantastic company to do business with. I had a generac home standby generator installed and they did a fantastic job. I'd highly recommend them for all you generator or electrical needs. 5 stars to this company and all their employees.

This is probably the best experience I've had with a repairman! David G. called and arrived exactly when he was scheduled & found the problem quickly!!

The only reason that I didn't give 5 stars is the price was much more than I expected!! Will have to wait a few weeks & call back to schedule the service!

Paid them $900 a week ago to come out and install a garbage disposal.  Within a couple of days, water in the drain started backing up; if I turned on the disposal, it would spit up water.  (The only thing I put down it was strawberry tops.)  Within a week I had four inches of standing water in my sink.  Same guy came out, insisted it was a problem with my pipes, wanted to charge me for snaking them out.  I've lived here 22 years, never had a problem with the kitchen sink.  I told him I wasn't a big believer in coincidences, and I wasn't going to pay him to fix a problem he'd created.  He said, Talk to my manager, and walked out.   Left four messages for the manager, never heard back from him.  Terrible people to do business with.  Wish I'd seen the other 1-star ratings here before I hired them.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!