Best Boiler Services in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

Prompt, friendly, professional service including the booties over the shoes. Frank took the time to properly install and explain the features.

They came out to fix plumbing noise. They tried changing valves in shower, which failed, then another valve and that didn't help. They charged me $400 for the first repair and $180 for the second. They are obviously incompetent and you should go with someone else.

Needed an inspection done asap and Anthony was great!  Highly recommend is company for your HVAC needs!

Our boiler was running continuously and then all of a sudden it shut off. Troy came to look. Said we needed a part and a clean. We were misquoted for the cleaning. At the diagnostic appointment , Troy said it would be around $90 and the next day it was like 200 and something. Two weeks after we had completed a $500+ repair the issue started back up again. I called back to see if he could come back and Josh (owner I assume) was very pleasant and said he could send someone back and he remembered the job but didn't confirm my address. I called him back within hours and text him to see if he could come sooner but I never heard back from him. A different company was able to come and diagnose the issue saying that a valve wasn't completely closed and that there was water going into the boiler which had to be drained which was the source of my issue. It cost us $150. Very dissatisfied.

These guys are awesome! I hopped on the website in the middle of the night and was able to schedule an appointment for the very next morning. Jon was fantastic to work with. He replaced the parts that needed it and gave an honest assessment of the situation with clear recommendations that made a lot of sense. He didn't waste any time getting the job done. The whole experience is one that I hope every single customer gets.

Overall, easy to schedule, quick to respond, and prices are given upfront, and every person I've spoken with or interacted with was professional, courteous, and helpful. I'll be using them for all my plumbing needs going forward.

Beware of the hidden charges.   And then there's the poor service and upselling.  

When you schedule your appointment, won't be told that Smylie One's fees don't include transportation time.   And not a set transportation fee ($25, for other companies who charge for transportation) - the time it takes Smylie One from wherever they happen to have been poorly scheduled before you.  

It gets worse.  Your Smylie One transpiration time is not the actual time as the repair states, but time rounded up to the next hour.  In my case, a 26 minute drive time became a one hour drive by rounding became an additional $100.  

But it gets worse yet.  The Smylie One service man (new to the job?), after calling back and forth between the head office, stated that my furnace could not be fixed and they could sell me a new one.  

Yep.  You guessed it.  After being lied to about charges and drive times, I didn't believe Smylie One and called another company to check things out.  

I was not surprised when the second company fixed the furnace in less than an hour for a total of  $75 (no drive time charges - real or fabricated -  from this other company and no new furnace con either).

Our sewer pipe in our rental property completely split vertically and affected 3 stories of our house.  Wilson Plumbing was fast and fixed the problem very promptly.  However, I received a text from Lynn that the plumber dropped part of the cast iron pipe that was being removed on a toilet that is in my basement.  He said since the trap is dry that it must be non-functioning and therefor, they won't make it right.  I personally used this very toilet approximately a year prior to this, so I know that it was, in fact functional.  I told Lynn this, but he thought I was lying and refused to fix it.  Now, I am left with half a toilet sticking out of the ground (because they broke the tank off) until I hire another plumber to fix it. Nevermind, that the job we hired Wilson's for cost nearly $3,000.00!!  It's completely ridiculous that they would not have replaced the toilet that they broke, and even more so when I take the price tag of the job into consideration.

Also, they were supposed to be itemizing our bill, so that my insurance would pay the demolition cost, but they never did, despite being asked more than once.  

Thanks a lot Wilson Plumbing.  They clearly do not take responsibility for their mistakes and will not help their customer recoup any of the cost, we will not be utilizing their service on any further jobs.  I would recommend that others find another plumber as well. Lesson learned.

In January had Sal's out to deal with my sump pump, they ended up replacing the unit.  In April the sump would not turn off on its own, Sal's quickly scheduled a return call, plumber was out first thing in the morning after giving me a call about 20 minutes in advance.  A quick inspection and he replaced the defective unit with a new sump; no charge.  Great service, professionally done.
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Earlier Review:

After finding out my old  (over 40 years) furnace needed to be replaced, I got 3 quotes.  Of the  three I choose Sal's based on the price and their reputation.  The  installation of the new furnace and AC ended up taking 2 days plus a  couple extra hours.  The installers were very good and they did a very  nice job on the whole job.

Sal's is well worth considering for you heating/cooling needs.

So happy to see the big orange Kobella truck!Jeremy came out for same-day service on our tankless water heater, diagnosed the problem, ordered the part, and fixed it a day later. We were very pleased from start to finish. Thanks!

Very professional service! They came out right away to see what the problem was and they were fast and efficient. Final price ended up being less than they originally quoted as well. I wouldn't hesitate to call them again!

He came out for an estimate. When researching supplies needed (my husband does that for his job at a multi billion dollar company) we came up with a cost of between $150-200 in material. He quoted me $1400!
When I text him back and asked him to explain he told me I was looking for a handy man not a professional. You get what you pay for. And then called me a stupid cunt!
What the hell!
I should've looked at the Yelp reviews first. Horrible!

The response time from McPhillips was excellent. The personnel that I have spoken with were courteous and professional. Their estimate on my work was lower than the other companies that I had contacted. Work was completed on time. Clean up after the job was also excellent. I would highly recommend.