Best Water Filter Services in Cincinnati OH

Wanted to thank you for the gorgeous fence... not to mention the new bathroom shower.. thought was going to be a bit more difficult but wouldnt have known it.  Also the other odds n ends.. we are working on another little list. Most definitely have found our go to for around the house repairs and/or remodeling.. very good price, professional and polite.

I wanted to take a moment to express my satisfaction with RBS Handyman Service. I recently had the pleasure of utilizing their plumbing and electrical services, and I must say that I am thoroughly impressed with the quality of work they provided.

From the outset, RBS demonstrated a high level of professionalism and expertise. They carefully assessed my plumbing and electrical needs and offered practical solutions that aligned with my requirements. The installation of multiple electrical outlets was executed with precision. The addition of a food disposal unit has proven to be a valuable addition to my kitchen, and I appreciate the seamless installation.

The installation of ceiling lights in my basement has truly transformed the space. RBS not only installed the lights effectively but also took the time to consider the aesthetics, resulting in a well-lit and inviting area. Additionally, their installation of a water softening system has had a noticeable impact on the water quality in my home. There was a snafu with the manufacturer's design of the water softening system that required Rob and Ryan to make repeated trips back to my house, but they were dedicated to getting the job done right despite it not being their fault that the manufacturer had suddenly changed designs on a long-standing model.

Ultimately what stood out to me the most about RBS was their dedication to ensuring customer satisfaction. They maintained open communication throughout the projects, keeping me informed about their progress and addressed all concerns I had. Their punctuality and respect for my property were also commendable.

Very happy with Queen City Plumbing and I will use them again.  I had two slow dripping pipes in the basement.  Mike showed up the same day and fixed them within an hour.  Very amicable and professional.  Hire with confidence.

We've worked with Jeremy (who has worked with/for Jim the Plumber for years) a number of times. He's great.  He knows what he's doing and is very professional.  He's honest, explains all of the angles and options, and efficiently gets the job done. We're very satisfied and highly recommend Jim the Plumber!

I have used him several times at multiple properties and Jeremy has never failed to get the job job completed quickly and at a fair price.  I always know when he is on the job my problems will soon be gone. Thanks for always giving 100 percent every time I need you!

June 23, 2017

Dear Mr. Halpin,

I'm writing to thank you for what has been one of the most amazing customer service experiences I have been treated to in a very long time. I hired Halpin Plumming and have  for many years. But I know you are not the cheapest on the block.  With all the online search type things out there it is very easy to find services that are less expensive but you find out why when something doesn't grow just exactly right.

A couple of weeks ago one of your Plummer's came out to do some work for me and part of that work was to reinstall a sink.  It was a pedestal type and the house was from 1912 so it required some difficult updates.  Putting the sink back together a piece of tile was damaged that required me to patch it in a very obvious way giving it a very cheap look or pull the sink and cut out the damaged tile taking with the chance of further damage, which I feared would be the case.  Know that when the plummer was done I paid him and did not address the issue till the next business day with Sara.  Now Sara answers the phone along with one other young lady that I know of and I thought that was the extent of their duties.  Oh no, you have empowered this young lady and I'll assume the other with whatever it takes to immediately address issues.  When I called about the damages she did not just pass me along.  She did not try to say it happens or it was a tough install or make some other excuse to avoid repairing or taking responsibility for the damage. Rather she was apologetic and said please send pictures which I did.  Within a day or two she called to tell me that it will be made right and that you have a great relationship with a tile guy that can fix the issue.  She also told me it might take a couple of weeks and he said the cost to repair would be $300 and that if I prefer you would send me a check.

Fearing I could cause more damage on my own I chose to wait.  A couple days later, I get a call that a plummer would be out that week then the tile guy and wow were they.  How this tile guy managed to cut a square from the center of a tile was one thing but the repair and replace so to speak, was better than I could have hoped for.  So let me say cheap is many times just that.  Thank you Robert, thank you Sara, thank you Joe Halpin!!!  There is a reason you have had a place in my contact list for years and will be there for years to come. And I never thought that you guys could be a great resource as well like in this case and amazing tile guy.  Again thanks to all of you. You are first on my list.

Sincerest Regards,

Harold A Poore

Really wanted to support a local business, but didn't get called back twice about a whole house filter. Once in 2020 and again this year. Even after giving them all our info including photos. Seems like we just fell through the cracks.

I sent this to Anderson Hills Plumbing one week ago. I called them out to snake a drain pipe. They tried multiple times and apparently broke the pipe. We paid them almost $1300 to fix a problem they created. They bolted from the house and did not follow up. This is the email I sent to them:

We have relied on Anderson Hills Plumbing since we have lived here, nearly 17 years. Our experience yesterday was not at all what we expected. Your service providers cleaned the drain and were packing to leave when they noticed water running out of the soffit outside. In cleaning the pipe, they broke the pipe. In the process of repairing the pipe, they removed the bathroom vanity and sink, breaking the backsplash. The larger issues was the condition of our home when they left. It was unacceptable.

I am attaching pictures I took with my phone. There is a hole in the soffit and holes and damage to internal drywall. The vanity and sink must be reinstalled after the bathroom walls are repaired. We estimate the cost for our contractor the complete this work is $500, or approximately five hours.

Based on our long-standing relationship with you, we ask you to reimburse us $500 to complete this work. In the meantime, we are living without a working vanity and a mess. Please contact us at your earliest convenience.

I closed with photos and contact phone numbers. As of right now, 9 pm, one week later, I haven't heard anything from Anderson Hill Plumbing. To say that am dissatisfied is an understatement. I am angry. And I am paying someone else to fix the problems they created.

Stacy

Super friendly, quick service, reasonably priced, and local family owned! I had (2) bathrooms remodeled, a discharge line moved in my crawl space, and had my water heater serviced most recently. Beyond impressed with my experience!

Super great customer service. Never been a customer before, but would for sure recommend and use this company again. Came out same day to look at my furnace. Really nice customer service contact, Dana, was very helpful. The gentleman who came out to the house was really personable, professional, and quick. Top notch!

Horrible, mean customer service. They claim to never charge a service charge. Actually that's only if they come to your home during business hours. If your call is after 5, then there's a charge.
During the recent rain from hurricane Gordon, I called due to a flooded basement. They wanted a $75 service charge and said they would call me when a plumber became available. I understand they were busy but it's 4 days later and I'm still waiting for the plumber to call.
When I asked the service rep  why their hold message said they never have a service charge he chuckled, said, Have a nice day, and hung up on me.
Thank goodness I have a wonderful friend who came to help me.

Give these guys a wide berth.  We were new to the Cincinnati when we made the mistake of giving them a call to fix some plumbing issues in our home.  That was a major newcomer's mistake.  The first time, they sent out a plumber to unclog two drains, and a clogged, and leaking toilet.  After paying around $400, the drains seemed to work, but the toilet continued to leak, and was still stopped up.  I called, and asked them to send the plumber back to fix the toilet.  They sent a different guy, who arrived over an hour late.  Then, he looked, and told us he didn't bring the necessary equipment to unclog the toilet.  He left, to go back to the office, and fetch it.  He was gone for over an hour and a half.  When he got back, he used his equipment to snake out the line.  Altogether, he was at our house for less than one hour.  Two days later, we received a bill for almost $500.  They expected us to pay for the hour he was late, and the hour and a half that he spent fetching the proper equipment.  When I called to speak to the owner, I was told by an extremely rude receptionist that the owner would not talk to us, and if we didn't pay promptly, they would put us into collections (we had only received the bill that day).  These people are strictly out to grab your wallet.  It turns out there are competent plumbers and professional plumbers in the Cincinnati area, it's just not these guys.

Water heater went out the Friday before 4th of July.  He came and tried to fix it, but couldn't. He came back the following Monday to put a new water heater in.  Have a 6 year warranty and hot water again. A bit pricey, but he is always nice and explains stuff.

Not a customer... will never be a customer. Our A/C hasn't been blowing cold air for the past 3 days (maybe longer but haven't had to turn the A/C on until now). Regardless, i called to schedule for a tech visit to do a A/C Inspection/Tune-Up. *i was going to use a groupon for this service.* I had a voice message this morning stating that they needed to reschedule my service call because they had a job that required a technician all-day. I called them back and they said they would need to reschedule and i told them if they were going to change it, i just wanted to cancel it. No rebuttle or hesitation, the person i spoke with was happy to cancel it and said that the groupon deal would not necassarily resolve the issue of the A/C blowing cold air. Which is fine... but if i am paying for a service and want an inspection done....to tell me what issues the A/C has... then i expect the original service call to be fulfilled. I get it that my $39.00 Groupon deal which could have ultimately turned into me having service work, Freon recharge, or entirely replacing my A/C unit with a more energy efficient unit, didn't mean anything because the all day service job/install paid more than my groupon deal. I would have been a paying customer and would have happily wrote a nice review afterwards on here...instead, i wouldn't recommend you to anyone and if ever asked, i would point friends, family members, and neighbors to a different company if that is what you consider good customer service.

Excellent service on my sump pump.   Highly recommended this company.

Over priced by $300 to evaluate the plumbing issue. Tried to come up with other issues on their evaluation. Declined all options they were trying to sell me on. Hours later, they sent a cleanup crew for an extra expense without notice. EXTREMELY a overpriced and unprofessional. Price gauging!