Best HVAC System Repair in Cincinnati OH

Ok this is the experience I had with United.

My AC wasn't working this past (hot) Sunday. I tried everything I could to fix it since it was the weekend. No luck so I got online to look for help and found United. I called and Matt said he could be out tonight and was in the neighborhood anyway.

Problem was the compressor among other things. He replaced them on the spot and got it up an running despite the fact that it is 20 years old.

Super knowledgable and honest considering he replaced the heart of the AC at an amazing price, on a Sunday, very quickly. Other companies could have told me it was 20 years old, needs a compressor so I should just get a new unit, that will be $100.

Great home service companies still exist!! Thanks Matt!!

On Friday 8/26/22 I discovered a sewer back up in my finished basement during the night. As soon as the business opened at 7:30 am I called and asked for their help. Though they had plenty of other prescheduled jobs that day they sent two very professional plumbers to my home within in a couple of hours. They quickly figured out that our sewer pipes were blocked with tree roots. They were able to clear the pipes. They did a great job. Excellent work and reasonably priced. Dave suggested a water damage clean up company who came to my home within hours. I do not know what I would have done without them. This is the second time Dave from Niesen has done work on my home over the past two years. I consider him a genius! I wouldn't call any other company.

Revising my review... Help saw this posting and reached out to me about the problems we had.  They offered two things.... 1) They were to refund $240 back to the credit card we used to provide compensation for the excessive damages to the pantry which they have now done; and 2) they were going to have another company repair the damages to the tub which we have not heard a thing about.  I agreed to take down the posting only once all this has been done, however only one out of two things they promised has happened...

I have used Help in the past and decided to use them again when I got married and moved into a new house when the shower plumbing started leaking.  The guys arrived and had to leave because they didn't have all the parts to do the job????  It is on their commercial that they never have to do that because they carry everything with them???? Came back hours later and started work.  Then left for an extended lunch.  Arrived back at the house and kept at it until late.  It was a total of 12 hours between when they first arrived until they left.  They still weren't done, because after they said the job was finished we took showers and that flooded our basement.  So had them back,  apparently they forgot to install a diverter.  Back to the place they go to get their parts and he came back to finish.  Or we thought he was because this time we decided to check to prevent another flood and it was a good thing we did because it was still leaking.   Another call, more days without a shower.  This time asked they send a different tech.  Finally got it resolved.  But in the process the first guys damaged the tub surface.  We were told someone would call us to help us get it fixed from their company and no one did.  AND in the process they wrecked my pantry that was on the backside of the wall they had to go through.  I will NEVER recommend them again to anyone.

My apartment complex contracts with Jolly Plumbing for bathroom repairs. So far, so good! The Jolly guys stopped a leak from going into the first floor, as well as a back up in the basement.

As a tenant, I dread dealing with plumbing repairs, but I can't help but smile when I see their company truck in our parking lot: A Flush Beats A Full House.

With 30 years of experience, Jolly Plumbing offers expertise in a wide variety of services:

- Residential and Commercial Repair
- Installation and Repair of faucet, toilet, sink, bathtub, shower, and water heater
- Installation and Repair of sewer lines, water lines, gas lines, septic tanks and leach fields.
- Backflow Testing
- Leak Repair on water, sewer, and gas lines
- Unclog drains, sewer lines, kitchen sinks, disposals, lavatories, bathtubs, and toilets
- Camera locating of underground piping
- Pressure Jet cleaning of sewer lines
- Pumping of septic tanks and holding tanks
- Grease Trap cleaning
- Car Wash pits

It is so unfortunate, a new unit was installed at our house 8/20 no one lived in the house, we moved in 3/21 the AC froze, needed Freon, did not leak detect, froze up again, blamed us, froze up again, said they fixed coil, fast forward to now, froze up again, we have a different contractor look into it only to find this company destroyed the coil at the time of installation, they're refusing to fix, NONE OF THIS WOULD HAVE HAPPENED AND BEEN UNDER WARRANTY HAD THEY DONE THEIR DUE DILIGENCE IN 3/21.

I had compressor go out. Help came could not help. Wanted almost $500 for freon. Quoted me over $6000 for replacement.  Found an independent replaced with new unit $2700.
Help are crooks

I had plumbing work done on the home I was selling while I was out of town.  I returned to find no water pressure in my sink, debris in my bathtub, dirt where the work was performed and a large hole in my wall.  The technician also left the light on in the area where the work was conducted.  I was not notified of the damage.  I had to scramble to get the hole repaired and the areas cleaned prior to closing on this home.  It seemed like the technician had no regard at all for my property.  I would not recommend this business!

We had a technician come for a diagnostic regarding our AC unit.  The tech listened to us explain the issue, said he did not understand. My husband provided him with the work reports others had completed.  The tech NEVER looked at our unit, NEVER looked at the thermostat, NEVER assessed anything.  He told us he was on 'lite duty' whatever that means, and that he was going to call another tech to come help him.  20 minutes later he came back into the house to explain his manger said they could not give us an estimate but could tell us it might be $1700 (the estimates from others were $500) the tech then advised us if it were his issue he wouldn't pay that he would buy a new AC unit. He then charged us the $79 diagnostic fee.  I called to make a complaint and was told a manager would call and instead they had the tech himself call.  HORRIBLE! NEVER USE THIS COMPANY. We still have not heard from anyone other than the tech.