Best Septic System Repair in Chicago IL

Excellent experience overall.  Great communication with CJ from the beginning, provided an estimate before starting job and provided helpful recommendations.  Flexible with scheduling.  Lenny was prompt, efficient, and completed the job expediently.  Installed new faucet and addressed code violation, and was courteous, knowledgable, and answered all our questions thoroughly.  Highly recommended.

Bert was quick and professional with his response to our issue. He came out and cleared our blockage in our drain line without any issues. I would recommend All Rooter to anyone looking for plumbing and sewer line work in the city!

These guys went above and beyond. I bought a new unit in my building and there were a few items I'd planned (fixture changes, sconces, outlet tests) and a few I didn't (2 broken breakers, and a few other complications). Jose was professional, polite, and very helpful. I knew just enough electrical to get part way on some of the projects then got stuck. He made above and beyond trips for parts on short notice and was very easy to work with, both him and his assistance for the heavy lifting. I wouldn't hesitate to hire them again, and in case you need them to be insured for your homeowners association, they quickly provided this as well.

Crew showed up on time, were fast and thorough ! Project came in under bid and everyone from the office help on the phone to the techs that did the job were outstanding. We're customers for life now! 5 Stars!

Very responsible and highly recommended. Come for estimated and fair price and repaired my front yard sewer within 4 days . Follow up with further concerns. Will hire them again for my maintain .

My plumber was Juan Zarate - great communication skills, prompt, and knew what he was doing. I had an issue when Juan finished the job because of some shoddy work that was done by a separate plumber, and Juan came back (twice!) without hesitation. Great service. Thank you.

OK, I admit it.  I thought I was pretty smart, but I just can't figure out how Rocco does it.  From the moment you contact his company, you become a valued customer.  You are treated like gold by everyone you encounter, whether by phone or in person.  The best feature is that you can contact the owner, Rocco, directly and easily.  Dealing with him is like talking to your trusted next door neighbor.  He genuinely cares about his customers, and he exudes enormous satisfaction in the establishment he founded and operates.  He always returns calls promptly, and he is as honest as the day is long.  Rocco wants all of his jobs to be performed to the same standard of quality that he would insist upon in his own home.  That says it all.

Today I needed some pipes replaced, and the worker had completed the job quickly with no mess or noise.  How is this even possible?

I have used Roc's Plumbing several times now, and have recommended them to others.  I can't help but be impressed with what I call their 4 P's:  professionalism, politeness, performance, and price!

Plumbers simply aren't supposed to be this great.  Rocco makes all the others look like amateurs!

In today's world, expert work and exceptional service appear to be increasingly rare.  It is remarkable to find a company that still has a plentiful sense of pride partnered with a personal touch.

Rocco, thanks for another superior job in my home.  My basement double sink and new pipework are very impressive.  George is such a great guy and a fantastic plumber.  You take the worry out of homeowners' water problems, and the expertise of your workers makes large jobs seem effortless.

If everyone was aware of the professionalism of your company, you would be the only plumbing service in town!

To simply put it, Travis was a wonderful, accommodating professional that provided top notch service. Extremely easy to work with and his easy going attitude made him very approachable when discussing the issues. The service he provided us was well done. Look no further and give him a call. You'll be 100% satisfied!

One of my tenants had an issue with flushing their toilet because it black flowed so I searched and contacted Zoom Drain. Pam, who was the dispatcher for the Chicago location, told me that the soonest she could have a tech come out would be tomorrow afternoon. After explaining to her that my tenants were elderly  she told me that she would contact the sister company which was located in Glenview.  Pam called me later on to tell me that she was able to find 2 techs from the Glenview based location. I got a text from Zoom Drain saying that their tech would arrive within 30 minutes.  Christian and Antonio arrived and were both wearing face masks due to covid. They were able to assess the problem with the toilet which was a single clog issue and it was due to the old pipe drain and a flushable wipe. Both Christian and Antonio suggested that new toilet bowl would be more efficient because the old toilet didn't have enough power in the flush in addition to it using alot of water. They also explained what I expect to see whenever I decided to get some work done on the outside drain. All I can say is that Pam, Christian and Antonio were all professional. I was satisfied and I sincerely appreciated their help. I will be looking forward to using the services of Zoom Drain in the future.

Pete was really good and knowledgeable. I found a leak Ofer the weekend, not an emergency so I decided to email on a Sunday morning, hoping that the next day I'll get a call back. I was surprised to hear back from Pete shortly after my email. He listened to my description of the issues and was there the next day. After evaluating the issue he discovered the problem was something else. Much cheaper to fix too. He worked around my busy Monday to get the plumbing issue fix right away at a reasonable price.  Once the work was completed he took the time to explain what was done. I even had a question after he left the site and he answered promptly and very cordial. Definitely the number it's now on my contact list for any other future plumbing work. Thank you!

I had two loose toilets and thought I needed new wax rings for both. Brian and his partner arrived on time, assessed the repairs, and told me that both needed a simple tightening. I was so impressed with their honesty and professionalism. In light of how quick the repair was, Brian even asked if there were any other issues I wanted them to look at so that I would get more value for the money. However, their honesty and professionalism is worth every penny! They will be my go-to plumber.