Roc's Plumbing & Sewer

We had heavy rain on Thursday . We called the following morning. Roc's Plumbing returned our call promptly and promised someone would call when they were on their way.  We had someone out a couple hours later.
George is a professional, working quickly and efficiently.
I would recommend Roc's Plumbing, Prompt, Professional, Efficient in our Neighborhood.

Every time we've called Roc's, they've seemingly bent over backwards to help us. Every technician that's been to our home has been knowledgeable, honest, neat and quick.

We called to have our main rodded and they came out next day, knocked out the job and left no sign they were even here, except a clean main line. They're our go-to for all our plumbing needs.

I'm happy with ROC's services
Great fair pricing ......
Highly recommend
Thank You  ..........

I had a problem with a very slow kitchen sink drain that I thought I solved with Draino til I looked in the basement and saw that sludge had backed-up from the washing machine drain pipe.  Called ROC's to make an appt and due to a cancellation plumbing tech George was here in short order.  He identified the trouble, rodded the line and checked and double checked that everything was in working order.  George is very professional and knowledgeable. Made my day that my problem was solved so quickly.  Plus their pricing is more than fair.  I highly recommend ROC's!

Apparently doesn't like to be bothered with additional questions or will not put a quote in writing after verbally providing quote over phone after sending pictures of current system.

We had a gas leak(!) and Roc's came to the rescue in fixing an old, old leaking valve as well as a second (!) leak.

We had two outside water spigots that were about a century old, lousy to screw a hose to; both replaced and one got a new shut-off valve in a convenient small space, easy to access. Roc's team are pros; the do a good job, a clean job, on time, fast, well-thought-out, trustworthy, worth the price and they are affordable. We're GRATEFUL for their help when we needed them! The community relies on Roc's; we see why! Kudos, Roc; you guys ROCK!

It's hard to find honest, reliable, professional company's. Roc's plumbing is one of them. Whenever we've had a plumbing issue Roc's has been on point every time. They're always on time and professional. You'll get an explanation of the problem and the solution. Today I had a sump pump problem. Called in the morning and two hours later the problem was resolved. Great service!

Our home had a few little problems with random rust issues and broken parts, as well as dripping issues, so we called Roc's and they were able to come next day (today)! The plumber Gino was very nice and efficient and he did a wonderful job fixing and replacing broken and rusted parts in our two upstairs faucets and one downstairs faucet, and well as our outside hose. He finished 4 jobs in an hour and it was apparent he knee exactly the problem and what he was doing in every situation. We wanted a new faucet in our kitchen, and he had the exact one we were thinking in his truck.

Gino was clean and respectful, and he made sure that he put on his shoe covers every time he came into the house. I highly recommend this company, and my family will use this company for any future plumbing issues. Thank you!

We have used Roc for all of our plumbing issues and I cannot say enough great things about them!  I called this morning and got a voicemail and figured I would try back later. Gabby ended up calling ME back apologizing for missing my call. I explained our situation and she was able to get us scheduled service the same day (today). Mike and Luis came out and did an amazing job!  They are professional, reliable and explain everything they are doing and all issues they've found. I myself know nothing about plumbing, so I nod my head and ask more about how much it's going to cost. They have not only rodded(sp?) our pipes, but they have also fixed a busted pipe under our bathroom sink and fixed our sump pump. I highly recommend them and their prices are very reasonable!

I called on a Sunday due to clogged kitchen sink.  I spoke to Gabi who was amazing... she got back to me in 5 minutes, gave me a quote and said the plumber would be at my house within the hour.  Luigi was early and was awesome with making sure he wouldn't mess up my floors (used mats - this was only a few days after we had a snow storm).  He got right to work and did an incredible job.  He left everything clean and tidy.  The price was exactly as quoted.  Thank you, Roc's Plumbing!  I will be calling again when needed.

I hired Roc's to work on an overhead sewer conversion and kitchen remodel. Not only is Rocco great to work with, but his staff is completely thorough and professional. My basement no longer floods and the kitchen works great. Rocco worked within my budget to get me the job I wanted.

If you are searching for SUPERB plumbing service -- look no further!!
Roc's is a DREAM to work with!! From customer service on the telephone to the plumbing services and repairs - they are unmatched!!  Beyond PROFESSIONAL- COURTEOUS and meticulously CLEAN in their work - not to mention VERY TRUSTWORTHY - PRICED WELL - and they do a FANTASTIC JOB!!
I would recommend Rocco & Mike and their ENTIRE CREW to everyone - they are definitely TOP NOTCH and based on past experiences with other plumbers (no names mentioned ;) ) the BEST IN THE BIZ!!!!

One service, a customer can count on, expertise, technology, very customer service.

OK, I admit it.  I thought I was pretty smart, but I just can't figure out how Rocco does it.  From the moment you contact his company, you become a valued customer.  You are treated like gold by everyone you encounter, whether by phone or in person.  The best feature is that you can contact the owner, Rocco, directly and easily.  Dealing with him is like talking to your trusted next door neighbor.  He genuinely cares about his customers, and he exudes enormous satisfaction in the establishment he founded and operates.  He always returns calls promptly, and he is as honest as the day is long.  Rocco wants all of his jobs to be performed to the same standard of quality that he would insist upon in his own home.  That says it all.

Today I needed some pipes replaced, and the worker had completed the job quickly with no mess or noise.  How is this even possible?

I have used Roc's Plumbing several times now, and have recommended them to others.  I can't help but be impressed with what I call their 4 P's:  professionalism, politeness, performance, and price!

Plumbers simply aren't supposed to be this great.  Rocco makes all the others look like amateurs!

In today's world, expert work and exceptional service appear to be increasingly rare.  It is remarkable to find a company that still has a plentiful sense of pride partnered with a personal touch.

Rocco, thanks for another superior job in my home.  My basement double sink and new pipework are very impressive.  George is such a great guy and a fantastic plumber.  You take the worry out of homeowners' water problems, and the expertise of your workers makes large jobs seem effortless.

If everyone was aware of the professionalism of your company, you would be the only plumbing service in town!

I would Highly recommend Roc's Plumbing!! 5 stars isn't enough.  They are professional, reasonable, and very clean work.  They treat you not just like a client .  Sharon. And Mike  helped me out with a major plumbing problem I had with another company.  I needed help during a week where we got a bad storm and there was a lot of flooding and they were very busy and were able to squeeze me in.  They will work with you. They do a wonderful job!  If you look you will see they are very recommended.  They take there time not rushed.  Very honest company !! Mike is the plumber that took care of my house plumbing problem. He explained everything clearly.  So everyone if you ever need a plumber please call Roc's Plumbing! A company that is loyal and honest !

Great Service!! Had some faucets and valves replaced , Michael was very courteous and knowledgeable , I recommend them . Reasonable prices, and great customer service .

If I could give them 10 stars, I would. A neighbor recommended them to me. We bought a new house and had sewer gas leaking into our basement. It smelled horrible and I could not figure out the source. I had multiple plumbers look at it. Then I called Rocco. He suggested that I remove the grease trap in our basement to solve the problem. His price was VERY reasonable. I basically hired them on the spot over the phone. They were able to get a crew out the NEXT day! Crew was great, helped with a couple of other unrelated minor issues I had, removed grease trap..were very professional, clean, and courteous. Horrible odor that I've been dealing with for the past 3 months is gone. Our newborn baby is safe from the fumes. I am beyond happy with the outcome.
Will use Roc's for any of our future plumbing needs.

These guys are fantastic. Truly if you are in need of plumbing service
give them a call. You will not regret it. I had a very old toilet needing  repair. Michael came and looked it over. He suggested that it would be best to replace it rather then try to fix. Gave a complete description of what they would do and offered a very fair price. Gino came the next day to install. Here's the amazing part. The new toilet's base was a little smaller then the old toilet. The floor tile didn't cover the area. About an inch short. Gino said he could patch around it but first wanted to know if I had an old tile that matched. I didn't. So what does he do. Takes a picture of the tile with his smart phone and goes looking to see if he can find a match. Went to numerous stores but unfortunately could not find a match.          He patched around the toilet and it looks great. Now how many plumbers would take the time to make that kind of effort. And did not charge extra for the time Gino was gone looking for the tile. They charged the exact price Michael gave me the day before. I will use these great guys again if I ever need plumbing service.

5 Star for sure.

This company is so knowledgeable that whatever plumbing issue you have, they will have the solution.  I've had an issue at my home for so many years that never got resolved by other plumbers.  The previous plumbers would always talk in circles.  Roc's Plumbing was the only company able to resolve this ongoing issue that lasted for years.   I was sorry that I hadn't called them way earlier then I did.  I guess it was the bright red vans that caught my eye.  I have to say that not only are they knowledgeable, but also very efficient.  Since I needed to pass a village inspection I contacted them to come out again.  They knew exactly what needed to be done and took care of it quickly.  I'm not really one to write a review, so the fact that I'm writing this one speaks volumes' for this company.    Thank you Roc's Plumbing!!!!

I recently needed a plumber in an emergency as I had a water leak and was about to show my home to a potential buyer. I was given Roccos name by a mutual friend. After a call to Rocco,  he sent a plumber to my home within an hour. Michael was very professional explained the problem , fixed it and was out the door in 45 minutes. Total professionals from start to finish .  I have used numerous companies in the past with my homes but Rocs just went above and beyond to help  at a stressful time, and my home is outside of the area he normally serves . If you want a top quality company Rocs Plumbing should be your first call.
Thanks again Rocco and Michael.

Roc's plumbing has been the most reliable and cost efficient plumber out there. He either answers or calls right away. Very knowledgeable and just a trustworthy company. I would never recommend anyone else. I will never use anyone else. I had a back up valve replaced two pumps put in and he walked me through every step of the way. Sending pictures via text to keep me updated on the work. Kept the front of my house clean while he was installing everything. Very very professional.

My friends recommended ROC Plumbing and I had them install my sink and faucet this week
They were reliable nice on time great woork and Iam very happy !

Called Roc's Plumbing to see if they could replace my old green toilet's chain and flapper. Roc said it would be about $125 and they would replace the assembly. So Michael comes out and looks at the toilet and says right away he recommends replacing the toilet. He never even tried to flush the toilet to see what was working and what wasn't!! He says that he could replace the parts, but then something else could go wrong, just so I know. I asked if he felt comfortable doing the job and again he pushed for the new toilet. I remarked that was not an option, I just wanted the chain and flapper replaced. He continued to state that something could go wrong, like the toilet leaking. I stated that people replace this all the time, and don't rip out the whole toilet for $25 in parts! He asks if I want it fixed, and I replied that it doesn't seem like you can do the job. I called Roc and told him what happened. He said he would talk to Michael to see what kind of toilet I had. I waited over an hour and finally called Roc back again, and he said oh I have been busy and was going to call you back and states that Michael preferred to replace the toilet because they can't guarantee everything will go ok to repair it. Said thanks for not getting back to me, on top of your lousy repairman.
There are plenty of plumbers out there looking to repair instead of covering their butt and going with replacing something that the customer doesn't want or can't afford!!!

Had mike come to my house to give me a quote. I was re-piping the entire basement, adding a tub, walk in shower, toilet, new tankless heater, adding a line for my sprinkler system and much more so this was a big job. It's been over a month and never got a call or email with the estimate price. Wasted my time.

My main sewer line was plugged with tree roots. Roc's crew was out the same day. they were able to rod out a small opening to get the sewer open, but had to come back to install a cleanout in my front lawn after the winter frost was gone.  They were prompt, courteous and very neat considering what they had to do (one worker did not want to track mud on my driveway).  I've used them before and will call them again.

Restrooms in my facility were backed up and it was a hassle trying to get a plumber to come out. Called Rocs plumbing and his guys came out and did an amazing and quick job! Much better than I expected and left the restrooms nice and clean. The prices were better than I thought it would be. I will use these guys more often knowing how reliable they are.

I called Roc's Plumbing the day before Easter in need of emergency service. No one else was willing to come out but, Rocco (the owner ) spoke with me and ended up calling a couple of his workers to see if he could get anyone out to me. Within an hour he had a plumber at my house. Not only did they come out promptly but the plumber that came out, Michael, was very professional, knowledgeable, and left my basement almost cleaner than he found it. The prices were reasonable as well. I will not be using any other plumber from now on!

I am writing this review years later and several thousands of dollars later.  ROC came in to replace my ejector pump.  The work I thought was great until the pump went out in less than a year.  He sent someone out right away to repair it.  His worker said why would he install a cheap store bought pump.  So they replaced it will a good Zoller pump.  I had a back up issue a few months later and was told it would be a week before he can get to me.  When I got loud with him about the time frame, he said I cost him too much already.  I had a unleaded issue and another sewer company reviewed the system and said ROC'S work did not meet minimum code.  So, when they took out the old system, the pipe joints were not glued properly.  The new service would have charged me about the same price, but would have been done right.  Just wanted to tell my story.

Great family owned business.  The prices are competitive and their work is excellent.  The crew is friendly and they try to clean and keep the area as they found it.  The owner, Rocco, is very knowledgeable and honest.  I highly recommend this company.

Finally a plumbing company you can trust.  From the moment I called everything was up front and the service call was exceptional.  Mike came out and explained everything and answered all our questions.  They were up front about pricing.  We had our drains rodded out and they gave advice and ideas for future improvements.  They were very clean and personable.  I am glad my family found a company we can trust.

The water pressure from my mom's faucet in the bathtub was low so I asked a friend for a recommendation for a good plumber. I called and Rocco was very courteous and set up an appointment within a couple of days. On the day of the appointment he called to confirm and said he was sending his guy out. Mike called a few minutes later to get the address and arrived quickly. He was friendly, knowledgeable and kept the bathroom clean. His work was efficient and he explained thoroughly what the problem was. He also tidied up after he finished the job. Now the water pressure is back to normal. We will definitely call them again, though hopefully not anytime soon. Thank you Roc's!

Roc's Plumbing & Sewer is great!  Rocco is great to deal with.  Calls are returned promptly and all questions are answered.  Honest and upfront about pricing.  The work performed by Gino and Pete was very professional and complete.  They left the area that they worked in better then they found it.  It's great to have a plumber that you can count on.  I would highly recommend Roc's.

Clean, courteous and stayed within price range. We will definitely use again.

I could not be more happy with Roc's. They rodded out my main and were nice enough to guide my jack of all trades, master of none husband in the right direction. I saved a lot of money and from my experience with plumber's they could charge whatever they want and you will pay because we all need water in our home, right? Not these guys though!! Rocco himself actually came to my house to assure me that everything was going to be fine and that if anything went wrong he would work with me on payment!! I can't even begin to say how happy I am with them!