Best Thermostat Repair in Charlotte NC

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

This is an update of my initial contact review and encapsulates the final product.  Let me say this: Craftsmanship without gouging or taking advantage of the customer.  My leak was the result of two faulty water heaters.  It was a project that took almost 10 hours to complete due to the confined spaces that our plumber (Shane) had to manage.  With this new installation we also replaced a damaged faucet from recent work done in that area AND installed a main water shut off for the home owner.  A tad more expensive than my self-install at another house, the cost bringing everything to code with quality equipment was worth it

Lastly, some of the little things stood out, especially if you are concerned with security:  I received follow-ups from the Dispatch Team and when the technician was en route, I received a text containing his background and photo.  You immediately know what your tech looks like.

Lastly, I did receive a call back from a competitor.  Sight unseen he provides a quote of $500 to fix the leak.  BS.  FWIW, the service call from Go Green was $69, not $500.  Buyer beware of others----if it doesn't feel right, your instinct is probably right.

I will use Go Green for future plumbing needs.

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Donald from D. R. Jordan Plumbing did a wonderful job replacing my pressure valve (I think that's what it's called) in my garage. It was causing a very loud whistle whenever I ran water in the house. Now I can flush the toilet and wash clothes without letting my neighbors know.

He was very friendly, professional, and did a very clean professional job. I highly recommend him. I will most definitely use his services again if required.

BUYER BEWARE - since Travis Crawford's website preaches on and on about transparency you should know their field techs are paid on commission --meaning they can be incentivized to sell you products and services you don't need.

This would explain the behavior of their tech when he was at my home for my second yearly hvac/ furnace maintenance visit which I prepaid $284 for. Even though I was scheduled for the morning he showed up at my door at 5:30p with 1 hour of daylight left. He behaved more like a sleazy used car salesman and didn't go into my crawl space or change my filters (verified by my doorbell camera) which was part of the contract. Even better, he falsified my description of work report saying these tasks were completed and even forged my signature in a box saying I was satisfied with the work completed.

I reached out to the office the next day seeking answers to questions I had on the report as well as the $600 bill on top of my scheduled maintenance. I spoke to an office manager and was told Travis, the owner would give me a shout. He called at 6:30p that Friday which wasn't the best time for me so I asked for us to re-schedule. It took Travis almost three weeks to make any effort to reconnect and deal with this situation. Even though he boasts about his strong morals and business ethics it wasn't until I filed a complaint through BBB.org that he became responsive at rectifying the situation and rightfully refunding my money.

Called them to help with my Nest thermostat. Very professional and prompt.

Blair called and said he finished previous call early and asked if he could come on over to us. Worked fine for us. Blair was professional and explained everything as he went along. He cleaned up when he was done. Used the Roby coupon on Angie's List for 2 hours work at $135 and work was completed in under that time. Only had to pay additional for materials. Will definitely use them again when needed.

We had new countertops put in and the contractor's plumber did a poor job resulting in water leaking big time under our sink.  We should have been smarter and had Morris Jenkins do the job in the first place.  Larry and Ed from plumbing came and fixed things up perfectly.  The drain and garbage disposal working much better.  Larry even gave us some great info on garbage disposal use and shutting off water to the house if needed.  Larry's apprentice Ed was very professional and knowledgeable too!  Larry seems to be a terrific instructor.  Thanks again for the great service!

Was told needed new ac unit but was only a $165 dollar part when I got a second opinion also was told that the freon was to low but the inside unit was never on to actually check it and when the other guy came out and checked it it was completely fine but bc they didn't have the inside unit on it wouldn't read right called and asked why they said I needed a new unit and was told that when a units so many years old they just replace rather then fix

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

Office Very attentive to customer needs, technician was
punctual, same day service call, Shane Bean, electrician , was professional, knowledgeable, precise with needs of a
50 yr old home, spent time explaining the needs for updating electrical work and the costs. Very impressed with IRV!!!
CT