Best Thermostat Repair in Charlotte NC

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

We had the kind of luck moving into our new/old house where the water heater died on us on Day ONE! Did a google search, and these guys were the first that popped up to service the area. They came on an emergency call, replaced the water heater with a new one, identified the old one was installed incorrectly as well, so they installed the new one up to code. They also took the time to give us estimates and recommendations for any possible updates/fixes we might want to do, but they did not pressure us to do so. They also informed us that the main shutoff valve to the entire house was under the crawl space (brilliant!), so we had them extend the shutoff to the outside where it is more easily accessible.
They were friendly and professional the entire time. I'm sorry I don't remember the techs' names, but they ended up spending 5 hours here doing these fixes, as well as dropping the PSI to the house to a recommended level. They put on bootie footwear every time they come in the house and laid down protective layering to not scratch up the floors either. I would go with them again.

Over the Christmas holidays my hot water went out.  They were quick to access the problem and once they had the correct part fix the issue. Restoring hot water.  I would recommend Eneco to anyone with plumbing and/or HVAC issues!

Mr Jordan promised to get back to me after my initial call but did not in spite of me calling him a 2nd time and leaving a vm.  Not such great customer service in my case.

We had TC come out and replace our condenser and coil. After a few months we already had lost the majority of our refrigerant because of a major leak. They sent out a tech and instead of fixing the leak he just added refrigerant to it and rescheduled to a different day to actually repair it. (So we had to move our schedule around for a third time for them to correct their install issue). Adding refrigerant to a 410A system is terrible for a brand new compressor, you don't know what part of that mixture leaked out and just adding it in makes an improper mixture running through the system and shortens the life of it. And then to top it all off they come to fix the leak and then don't retape the coil to plenum, which can cause extreme mold issues in the duct work! They could've gotten my entire family exposed to black mold. Luckily I saw this and corrected it myself because I didn't want to have to schedule a FOURTH trip just because they're too lazy to get a piece of tape off the truck. DO NOT USE THESE GUYS. They don't know what they're doing.

Don't waste your time with those people,  they have 0 commitment and 0 respect for your time.

Always a great experience with Roby Services, who I rely on for annual maintenance on my backup generator. Easy to work with, they show up on time, and I've never had any issues with their work. Very dependable.

One of my rental properties has had the original A/C unit that came with the house finally decided to bite the dust. Of course it happens on the hottest day in a very mild summer. My renter has small children so getting someone out there ASAP was very important.

Tried a few companies who quoted me a couple days to come out. Morris-Jenkins was able to visit the same day and repair it the next day. Seriously solved a issue and made me look like a awesome landlord.

The tech was courteous and helped me understand the exact problem. Made me feel very comfortable during a cringe worthy expensive for a rental property.

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left.  I was then told when I spoke with them that the plumber would be back the next day, a Saturday.  When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit.  I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit.  I refused and decided to look at the unit myself.  I discovered that the unit was not getting any air as the intake was covered with dust and dirt.  The plumber had said he cleaned this area out and DID NOT.  After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

To say I felt cheated by this company was an understatement...

I scheduled a service call to fix my tankless water heater that was no longer providing hot water consistently.  They scheduled a technician who specialized in tankless water heaters to arrive to my home on Thursday the 10th with a two hour window.  I scheduled a vacation day away from work to get hot water restored to our home.  Unfortunately, the technician never showed up and I didn't even receive a courtesy phone call from IRV to let me know that the tech would not be coming.  I called several hours past the missed appointment window and they dispatched another tech however he wouldn't arrive until after 5pm.  The technician that arrived did not know much about tankless water heaters and was not prepared to work in it.  It was as if they just sent someone to show face as they missed the appointment already.  He simply asked me if I had cleaned it since it was installed which I answered no.  His diagnosis was that the unit needed to be cleaned first before doing any further work and he proceeded to charge me $157 for the diagnosis and said that I would have to schedule another day to get the unit cleaned.  This one question could have been asked when I called in for the appointment.  This is also a simple 45 minute fix which I would have expected to be preformed while he was here at my property.  

Two days following I finally received the quote for the cleaning which was $530.  This put the total cost of the cleaning at $692!!! The cleaning only requires a $15 descaler solution that is pumped through the flush valves of the unit for half hour.  In addition, two small filters are cleaned (air and water) which take two minutes each.  From start to finish this repair only took me 45 minutes to do myself. With a fully burdened labor cost of roughly $60-75 an hour and $15 of material cost (descaler solution) I felt like this company was taking advantage of the home owner.  I am in the construction business and am fully aware on the total burdened cost for an employee in the service arena.  This was essentially a 700% markup over the companies cost.  I understand companies have markups and need to make profit however this was beyond excessive.  Buyer beware, avoid this company at all cost as they will try to rip you off for such an easy fix!