Best Sump Pump Repair in Charlotte NC

Excellent customer service. Immediate response to request for service. We had already received a quote for the repair and Julian's quote was more competitive and the work was done same day.

I wouldn't use or recommend this company. Had a water pipe burst on Christmas Eve & I was informed it would cost $800 just to come out for service. The $800 wouldn't go towards the repair, but just to come out for service due to it being a Holiday. I find it unethical to charge such a large amount regardless of the time & for the fee not to be used at all towards the cost of repair. Someone is in an emergency situation & this company finds it acceptable to rob them as well.

A+ service and knowledgeable!  Brannon was able to quickly diagnose my plumbing issue and repaired it quickly. Thanks for such great service and professionalism!

Nick was awesome! We just bought an older house so there were quite a few plumbing issues and past 'handyman' fixes to be repaired.

We had cast iron, copper, pex, pvc and he did it all! We removed a wall in our bathroom and he redirected our plumbing to go down a different wall and even crawled up in our tiny attic to secure the cast iron that was falling down.  He also moved our water heater, plumbed in our vanities, set up our shower/handheld valves/diverters.

Can't recommend him and his partner, Burke, enough! Super responsive, punctual, and clean up well after themselves. Plus they were very sweet to our dog who is very curious and all up in their business. We will definitely be using them when we get around to doing our other bathroom!

I had an obvious underground water leak in the front of my property. The sidewalk, that divides the the grass along my front curb from the lawn on my property was showing (leaking) water. Angelo from Pure Flow Plumbing in Cover, SC immediately diagnosed the problem. He said it most likely was the main water line that feeds into the house and that a tree root probably damaged the line. He was right. Unfortunately this line was under the concrete sidewalk. Angelo did a great job cutting a narrow path through the concrete, locating the broken section of water line and replacing that section. He then repaired the side walk by poring concrete and smoothing it out. Had it not been for rain, he would have finished the entire job in one day. It was great having an obviously experienced, knowledgeable person who was able to do both repairs. As a bonus, Angelo was also prompt, courteous and professional. I highly recommend Pure Flow!  (Al. Ft. Mill, SC)

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Awesome.  Ken gave me a quote to replace a couple of traps and repair a leaking faucet in my old West Hartford house.  His quote was very reasonable and I had been given his name as a referral so I hired him for the job.  He was easy to schedule, showed up early (after calling to make sure it was OK), and came in with a final bill significantly lower than his already reasonable initial quote!  Ken is an honest, hardworking local businessman and I'd highly recommend you give him a call if you are shopping for plumbers.

Chris was able to remove and reinstall a  new garage disposal for my property. I was very pleased with his service. He was kind enough to explain what was going on and the cause of the issue. Glad we chose how business and would definitely use him again in the future. Thank you for doing this job especially on a weekend to accommodate my schedule.

Professional and on time. We asked Providence to see if we had any pipe leaks above our master bedroom ceiling which has had constant water stains. It wound up being the roof not the pipes. We appreciate the professionalism and honesty. Will definitely work with them again.

Eddie was the best. Had another plumber come out and made a mess of things. My sister who's a real estate broker referred me to Edy-Mac since they are her go-to. He came through after hours and was very well priced. I can't say enough good things. Thanks Eddie!!

THANK YOU TRAVIS!!!!!! With kids and a first time home owner stress level can sometimes be all over the place.. Travis was awesome and saved the day lol... with 7 people in the house we need all toilets working lol.. thank you and so glad I found this company!!!

Excellent work quality. Fixed my water main and shower in one day. Incredible pricing, I will definitely call for any future plumbing issues.

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

We recently hired Pete and Go Green Plumbing to replace our ailing water pump.  They brought out the new pump, discovered that the old pump was never up to handling the depth of the well, so they upgraded the new pump to a higher horsepower. They installed the pump and everything was great.  Pete answered a lot of questions along the way.  This story should end here but it doesn't.  It just so happened that the new pump was somehow defective. It became apparent a few days after it was installed.  It was at this point that Pete Green and Go Green Plumbing really proved their worth.  Sometimes a perfectly good piece of equipment fails after it's installed; it just happens, but instead of getting the run-around about it, Pete came out, installed a new replacement pump, just happened to discover a non-related issue with our water heater and fixed that free of charge. It's nice to know that Pete Green  and the Go Green Plumbing team not only do great great work, but they are also responsible and go the extra mile to make sure all their customers are happy. Our new pump works great and we won't hesitate to call Go Green Plumbing in the future.

Six months ago, our hot water heater died one cold night in February.  When I called Jim Dickerson Plumbing in the morning, they were able to replace the unit that afternoon.  Although they may not have claimed to be the least expensive in the area, they were able to provide same day service in an emergency situation.  Also, they provided a few case scenarios over the phone to tell me why the competitors cheaper 'quotes' might be such low estimates and that the end result may be a higher price.  What they provided over the phone already took into account certain additional items, assuming no major problems, so we'd have less of a surprise bill in the end.  Therefore, we went with Jim Dickerson Plumbing and were quite pleased with the service.  Just last week, the water heater began working incorrectly.  All issues related to the heater pointed to the manufacturer, not the plumber.  After numerous service calls, reordered parts, and additional problems spanning almost a week with the manufacturer, Jim Dickerson Plumbing came through with excellent customer service, same day service calls in each situation, and technical expertise.  In the end, the majority of this was handled on a Saturday.  I realize the business has 'on call' office staff and technicians, but we feel they went above and beyond their duties to ensure our house had hot water THAT DAY after the debacle we had experienced for almost a week.  Again, we seemed to get a 'lemon' of a product, by no fault of Jim Dickerson Plumbing.  The manufacturer State was horrible in providing assistance or solutions or accurate information to Jim Dickerson.  The plumbing company, on the other hand, transported an entire water heater to my house to use for 'spare parts' if need be.  The technicians [all of them that had been to our house:  Branden, Clayton, Cooper, Jason] and Marti and Debbie in the office were great.  Marti spent a lot of effort and energy trying to determine why the manufacturer did not deliver what was promised so that Jim Dickerson Plumbing could continue to do their job as they promised.  Not only was she diligent, but she was very empathetic and that helped us remain calm in a very frustrating situation.  We will recommend them highly whenever the opportunity arises.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.