Best Commercial Services in Charlotte NC

Was hoping to use them to install a new water heater but they want to charge $69 just to come down to my house in Weddington to provide a quote. None of the other 3 plumbing companies did this. I even took pictures of the unit, spec plate, installation site, etc. And offered to send in order to get a ballpark figure and they said no.

I had a leaky toilet. I put in a request to my home warranty company, who connected me to another plumbing service that I won't name. I tried contacting them 3 times and only got voice mail. Late yesterday evening I finally got a text stating they had no availability before next Tuesday.

A few minutes later, I was on my porch and saw a truck for Option One in my neighborhood, so I gave them a call. They got someone out to see me today..Daniel. Daniel was prompt, thorough,  and even came back in once he left because I had a question. He was very patient with me and explained all he was doing. Will defintely utilize them in the future.

Thanks Daniel!

My bathtub won't stop running water. Murad came on time and he fixed everything as desired. Now everything is working well. I would call him again if I encounter any issue in the future

Last Sunday, we were in major distress.  Unexpectedly, our toilets started backing up and no amount of plunging alleviated the repairs.  My GF called Roto-Rooter has she had hired them previously for a drain issue and had a decent experience.  Later that evening, Adolfo T. arrived and HE WAS FANTASTIC!!! It was getting dark, it was drizzly outside and he went right to work to try to solve the issue.  

We had a clean out pipe in your yard near the house and another in the yard that was buried.  He stuck his pipe snake into the cleanout and removed the obstruction, allowing our drains to flow once again.  We were at a 10-stress level and he handled us with grace and was truly awesome.  If I ran a plumbing company, I would hire a hundred Adolfo's.

So, now you might be wondering why only two stars?  Adolfo relayed that he did not have a pipe camera on his truck however that one was included in our service and Roto-Rooter would send one the following day during a window in the morning.  No problem - we both stayed home so that we could meet the camera guy and see if there were additional issues.  

The window for the pipe camera came and went so we called to inquire as to when the pipe camera guy might arrive.  A series of frustrating calls later, Wes arrives at our door.  He's driving what looks like a personal car without any identification that he's with Roto-Rooter except for his jacket.  He proceeds to ask me what the issue is and that he probably can't help us.  I encourage him to give it a try anyway because we paid for it.  

He pulls this pipe camera thing out (it looks like a large garden hose connected to a tv monitor) and shoves it down the cleanout closest to the house.  I asked if he was able to see where the other pipe cleanout would be so I could dig it up and hopefully resolve the issues.  The video feed left a lot to be desired and after unrolling about 35' of cable, he declared he had found the problem but that it was likely 14' down and would cost us approximately $14,000 to repair.  I chuckled and politely asked him to leave.

Determined not to pay $14,000 unless absolutely necessary, I started digging in our front yard (after having utility lines marked).  After about an hour, I uncovered the sewer line and the second cleanout - the one that Wes couldn't find.  After digging everything up, I proceeded to measure and found that the sewage line was not 14' down but 2' down and 35' from our cleanout put the camera in the sewer.  

So, while Adolfo was 5-star amazing, Wes was definitely 1 star.  

Add to that the calls from their ancillary services (water cleanup and restoration) where the caller didn't leave a message but kept calling (also a 1 star move).  While I may call Roto-Rooter again in the hopes of having a plumber like Adolfo, our subsequent experience makes me wary of the company.

I've used Chad multiple times for projects around my house and cannot recommend him highly enough.  He is responsive, shows up on time every time, does great quality work and his pricing is fair.  I've had him complete a variety of projects to installing hardware on my walls, electrical work (new lights, outlets), assembled/installed furniture and a variety of other projects around the house.  He is a true professional and you won't regret leveraging him for your projects!

I have been extremely impressed with everyone at Ron Steele Plumbing.  In preparing my home to sell and working through an inspection report, they were thorough, fully explained options and finished work in a timely manner.  I wouldn't call anyone else!

Happy with the result, great service, and price.

I had an awesome experience !!! Not only did Danny show up on time, but he was in and out in less than 20 mins. He checked a few times to make sure that everything was working properly before he left... not to mention the cost was very affordable!! Thanks guys

Our main water line broke, resulting in a super high water bill. After consulting several plumbers, Ken and his Pro Plumb Plumbing team were the most responsive, and the most affordable!

Less then half of the next lowest estimate!

But, don't let that fool you - It is NOT representative in the QUALITY of their work! He was AWESOME!

Ken and his team were RESPONSIVE, TIMELY, PROFESSIONAL, COURTEOUS, and EXCELLENT!!  He even threw down grass seed when finished.

I will DEFINITELY be using Ken and his services again, and will be referring him to ANYONE in need of quality, professional and affordable plumbing service.

Thank you Ken and the ENTIRE Pro Plumb Plumbing team!!

My door shifted due to house settlement making my door unable to open or close properly. I messaged him and he replied very quickly, was able to come next day to give a quote. He diagnosed the problem and explained all the options carefully for me. He was able to complete the job same day for a reasonable price. Door swings better than before. He made sure to leave his work tidy as I had it before. Also very friendly. Will use him again for future repairs.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

They say you can't put a price on peace of mind, but I can! Around $25 a month for my membership with Go Green Plumbing Heating and Air! They've done tons of work for us over the last few years and every single time they've been above expectation! No questions left unanswered,  no work left undone- from scheduling to completion,  each experience was stress free. Mitch even made it a point to be sure and check back in with us to be sure our water filtration/softener system was performing as it should.  If I could give them 10 stars, every single day, I would!

I called QueenCity Plumbing to assist with a leaky faucet. From there my experience went downhill. The technician tried to upsell me on various other services. Unfortunately I agreed to one of them which was rather expensive ($760+) . After the repair was completed I was told there were ancillary issues for which I would incur additional expenses to remedy. Ultimately, I it cost me  close to $1000 And still am dealing with issues that resulted from the technicians work.

Make sure you shop around and get a reputable plumber if this is not an area where you have any knowledge or expertise.

North Meck Plumbing did the original plumbing in our house when we built it in 2003/2004 and we have used them since.  They are very responsive and knowledgeable.  Recently we had some extensive plumbing issues (that were definitely not the fault of North Meck - some septic related, some a long story for another day).  North Meck assisted us after hours when our basement bathroom was backing up, and provided us a contact who called us to assist us if we have further troubles over the weekend.  

They have a camera that they used to diagnose some of our issues (I hope you never need that, but it's great to figure things out way down in the depths of your plumbing).    They listen to what I had to say about the problems and used that to help them troubleshoot and ultimately figure out and fix our issues.  

We have also price compared them when we replaced water heaters over the years  and North Meck has consistently come in lower.  

After using them for 15ish years I can say without reservation that Robbie and Hal run a great company with a professional and knowledgeable crew.    And my husbands family had used them for years before us and would also agree.  Highly recommend them.

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

I was in a bind.  2 days till Christmas and family coming In from out of town to stay several days. And my sewer system started acting up.  I searched online for plumbers that service our area.  I went down the list and everyone was either booked or not coming out because it was too close to the holiday and they didn't want to get into something that could take them awhile to fix (because on the phone I had to tell them that I had no idea what the problem was).  When I reached Superior Plumbing the lady that answered was so nice and was sympathetic to my issue.   She said she would try to get someone out there today to look at it but couldn't guarantee that they would be able to fix it today.   That sounded reasonable to me.  About 2 hours later the owner (Ray) showed up and within two hours had my problem fixed.   I will WITHOUT A DOUBT use these guys again for ANY plumbing issue I may encounter. I wish there were more than 5 stars.  I'd give them double that.

Becareful this company, they overcharge you and not handle business  professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for just part of the invoice for the excavation  the detection of the leak  and  the put back for the cement not the entire invoice. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn't generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC