Best Home Cleaning in Albuquerque NM

Update:this is sort of a double update for the last two visits. On October 26th, Tech Kurston came to shut down my swamp cooler & turn on my heater for the winter. He was very polite and knowledgeable, explained what he was doing and then tested my house for carbon monoxide before he left. An outstanding employee.

This next update is for today February 27th.
I had a toilet in my main bathroom being uncooperative. I got a text from #1 plumbing with a picture of the Tech Don saying he was on his way. Which is an awesome safety feature. I also got a call from Don saying he was on his way. He arrived on time with another tech named Angelo.
Both were very professional and helpful. Don has been here before and as always is very pleasant to work with. They quickly diagnosed the problem, gave me options and up front pricing then solved the issue quickly and cleanly. They were both great! Number one Plumbing has never let me down and I will always call them first and recommend them whenever I can. Just great service!

Prompt response to Request for Estimate, scheduled for a Mon a.m. repair, even though it was a holiday (Memorial Day), completed repair in less than 2hrs, and stuck to the estimate that had been provided.  Was advised by Tech that I would be notified via email with invoice; received email same day advising that IF I didn't pay by end of day, there'd be penalty charge -- would have been nice to have understood that up front ... but, all in all, will use again in the future.

After a small misunderstanding Friday afternoon, Eric called and straightened everything out by sending a plumber out on Saturday.  Great customer service and I will continue to recommend Stewards to family and friends!

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

I've been a customer of B. Carlson for the last 12 years.  I had the preferred service agreement with them, gladly paying for the peace of mind.

This year they jacked the cost up 30% without telling me.  I didn't find out until the service technician was done with the service.

That's absolutely ridiculous.  Time for a new company to do my annual maintenance.

The service was prompt but seemed way over priced. We got what we thought was  a worse case scenario quote. Simple main line repair, we had  the hole already 1/3 partially dug and the water turned off. They sent 3 people, 1 to dig, 1 to supervise, and 1 to parts run. 3 hours later the repair was done and landscaping was mostly cleaned up. This was on a weekday mid day. and sent us a bill for $2000. Invoice had 0 details about labor or parts, just said leak repair.

The worst company we ever came across!!!! Stay away from them!
Horrible with communication and very unprofessional!
The owner was incredibly insulting! My husband and I are absolutely chocked with the unprofessional treatment.
The service was not done, but we ended up paying to cancel the horrendous interaction.

On time, professional, and clean! We were both impressed. We had another return added by Angel. He was very considerate by being very clean with the small mess he had to make. Great job!! Thanks!!! #Happycustomer

Affordable Service is fabulous. I was referred to them by ABQ Leak Locators during our process of trying to find a leak on our property. Chris and Bob were at my house before 8 am and were knowledgeable, professional, tenacious, and smart. Bob and Chris returned later in the day once ABQ Leak Locators found the leak. They worked hard digging up the pipe in cold temperatures and stayed after dark to get it finished. They were kind, professional, and extremely knowledgeable. I highly recommend Affordable Service and specifically Bob and Chris.

Worst customer service experience of my life. Hired Kayskay for their cleaning services, scheduled 3 weeks in advance. After being told for an hour that they'd be here in 10-12 minutes no one showed and Keith started forwarding and rejecting my calls. Would not recommend or trust for any services they offer.