Description

Your home comfort system is most likely the single biggest use of energy in your home. In fact, over a third of the energy used in the United States is used to heat and cool buildings. Having a properly designed and installed heating and air conditioning system will have the biggest impact on your energy costs. Choose Sunshine Plumbing & Heating Inc for your installation. We provide: Free in-home consultation with one of our HVAC specialists. Help selecting an energy-efficient heating and air conditioning system that meets your comfort preferences and lifestyle. Proper sizing of the equipment to meet the unique needs of your home. A convenient way to pay for your installation through our special financing options with approved credit. Full factory warranties on all equipment and labor.

HISTORY

Established in 1973.
I am the 2nd generation owner and CEO of Sunshine Plumbing & Heating. It all started with my parents, Joe & Anna Santangelo. They immigrated to this country from Italy and had dreams of how America would provide opportunity for them and our family. My dad brought to America an amazing work ethic and a commitment to do the right thing that he developed as a poor farmer in the old country. Because my dad and mother had a burning desire to change their poor past and be able to help others, they opened Sunshine Plumbing here in Albuquerque in 1973. He had one rule as he started expanding the business and hiring people. No matter what, do the right thing.

ABOUT BUSINESS OWNER

Sunshine Plumbing is owned and operated by Joseph Santangelo Jr. The company was founded in 1973 by his father, Joseph Santangelo, Sr., who immigrated to America from Italy. Upon arriving in New York, Joseph Sr. met and married his wife and moved with her to New Mexico where they started their family and career. The Santangelo's had a vision to deliver the best service and value to their customers, and they have stayed true to that throughout the years. Under Joseph Jr.'s leadership, Sunshine Plumbing continues to build on its reputation for integrity and dependability and strives to set itself apart from its competition by doing things outside of the expected.

SERVICES

Boiler Services, Heater Repair, Water Heater Installation, Pipe Repair , A/C Installation, Air Duct Cleaning, Air Duct Repair, Bathtub & Shower Installation, Drain Installation, Ductless A/C Services, Electric Furnace Repair, Faucet Repair, Garbage Disposal Repair, Gas Furnace Repair, Pipe Installation, Sink Installation, Thermostat Repair, Toilet Repair, Heater Installation, Emergency Services, Water Heater Repair, Sewer Services , A/C Repair, Air Duct Installation, Backflow Services, Bathtub & Shower Repair, Drain Cleaning, Electric Furnace Installation, Faucet Installation, Flame Sensor Repair, Gas Furnace Installation, Gas Line Services, Leak Detection, Sink Repair, Toilet Installation, Water Filter Services, , ,

Reviews

Steve H.

3/22/2023

There are many facets to Sunshine Plumbing & Heating, which are not all on the same team. The salesperson will promise you the world, telling you about how they will fix/install your heater with quick efficiency. The receptionist will tell you they are booked, and call somebody else. The actual Boiler Tech will start the work, then disappear half-way through. This is a broken system. The ONE guy who was their boiler guy, came out to remove my 22-year-old boiler, and install a Tankless boiler seemed like he knew what he was doing at the beginning. After only two days of work, he disappeared from Sunshine's ranks, supposedly not returning phone calls, emails, text messages. What happened? Who knows? Sunshine apparently doesn't even know. Later, I found out this Boiler guy has done this disappearing-act before. So, Sunshine sent out a plumber to continue the Boiler work. The plumber stated to me he doesn't know how the water gets into the Boiler, and he is a plumber. Great, just great. The Boiler guy performs a reappearing-act, about a week after he left, and decides to continue the work at my house. Unfortunately for me, we spent the winter with no heat because the wiring for the radiant floor valves was not properly setup/connected to the boiler. There was more work that was needed to actually get the floor valves to turn on. Apparently, the Boiler Tech did not know this, or care to complete the work. In fact, the boiler did not even have a purge valve, so water could not be drained from the system. The radiant floor lines were never purged of air or old water. I called Sunshine Plumbing about this problem, and was told they currently have not Boiler techs, and was told to call somebody else. Unreal. So, the floors throughout my house were cold over the winter because Sunshine Plumbing and Heating does not know how to properly install a Tankless Boiler. I had to call another company to come fix the disaster that Sunshine Plumbing had left behind. My recommendation, if you have Boiler work, DO NOT use Sunshine Plumbing and Heating. They are terrible at returning phone calls, performing Boiler work, and just being honest about what needs to be done and is being done.

Kevin M.

11/01/2017 12:00:00 SA

I had an intermittent problem with my Carrier A/C (code 179--failure to communicate with outdoor unit). Two reputable plumbing companies tried to find the problem, but were able to do so. One told me I probably need to pound a 7-foot grounding rod; the other company wanted to run wire through my attic for $300. When Sunshine came out they did neither of these [Thank Goodness!]. Sunshine switched the ends of two of the wires that were already existing in the 8-wire cable that ran through my attic and replaced the outdoor circuit board. One of these (I don't know which) corrected my problem. THANK YOU Sunshine! A special thanks is due Damian and his boss Josh. I will use Sunshine for my future A/C, heating and plumbing needs.

Paige M.

10/27/2016

Sunshine Plumbing did a great job installing refrigerated air in our house. Josh, Bobby, et al. were very knowledgeable, professional and courteous. We are very happy with their work.

rita s.

8/19/2020

Sunshine Plumbing was very prompt in sending our Ramon Alderete who replaced our leaking water heater with a new one. Mr. Alderete was timely, knowledgeable,and efficient. He explained the problems with the old water heater and made sure we understood the need for a replacement. We will continue calling on Sunshine Plumbing. I was especially very happy when they worked with our schedule to come out the same day we called. Thank you!

Michelle S.

3/19/2019

The people from Sunshine Plumbing and Heating are great. They installed a new heater and hot water heater in a house I just bought. They did a wonderful job. I had a problem with the heater because of the way my house was laid out. They kept coming back until they figured out the problem and fixed it at no additional charge. I highly recommend them.

Lisa K.

4/17/2017

Sunshine Plumbing and Heating delivers exceptional service, top-rated products, and reasonable pricing! I hired them to convert my swamp cooler to a refrigerated air. Representative Josh Todd was professional, respectful, and extremely knowledgeable. Upon thorough inspection of my home, he made his recommendation and submitted a quote. I had the quote reviewed by a third party expert, and was informed that the recommendation was excellent and the price quoted was very reasonable.

Josh brought Evan, his lead technician by so I could meet him. Both Evan and Nick were very particular and conscientious throughout the entire the installation process. Josh stopped by regularly to monitor the project and was also there for the completion. I love my Carrier unit and don't know why I waited so long.

From start to finish, I couldn't be happier with Sunshine Plumbing. I contacted owner, Joseph Santangelo Jr. and informed him that his business model of customer service at a reasonable rate is extremely rare these days. I highly recommend Sunshine Plumbing!

Eric P.

07/12/2019 12:00:00 SA

The service was prompt but seemed way over priced. We got what we thought was a worse case scenario quote. Simple main line repair, we had the hole already 1/3 partially dug and the water turned off. They sent 3 people, 1 to dig, 1 to supervise, and 1 to parts run. 3 hours later the repair was done and landscaping was mostly cleaned up. This was on a weekday mid day. and sent us a bill for $2000. Invoice had 0 details about labor or parts, just said leak repair.

Luc D.

1/27/2021

At This Point, They've Basically Stolen My Money

I called up Sunshine Plumbing to do a sewer inspection on a property I was interested in, after the general home inspection found there were potential blockages.

Sunshine came out fast enough and did some kind of sewer inspection, but that's when all sense of responsibility and service ended.

After the inspection was done, I had to call them multiple times to try and get the inspection report and their cost estimate for fixing the issues they uncovered. This was all under a tight timeline that Sunshine knew about, and because of their delays, I missed several important deadlines in the deal. Eventually, Sunshine sent me a report that was basically a hand written report by the lady at the front desk, not the actual inspector. This report was bare bones, didn't have any kind of cost estimation, or explanation of issues that they found. It basically just told me that there was a blockage. Sunshine's report was less informative than the general inspection report I got on the sewer line. I spoke to about 6 people, including a manager there, asking for a more informative report and cost estimations. Nothing EVER materialized.

So eventually, we had to go with another plumbing company to get what we needed, but two weeks had already gone by. I called Sunshine on in late Dec. to ask for a refund. They were totally accommodating on the phone and said they understood and even apologized.

Over a month later, I still have gotten no refund. I've called four times about it now, and I keep getting the same excuse that So and so needs to approve it and they are out. Or, Our finance team will be releasing those refunds at the end of this week. All BS. I feel like at this point they've just stolen my money and I won't ever see it again. Avoid using this place at all costs. They will over promise, under deliver, and keep any payments you made to them. If I could give them negative stars, I would.

Neil H.

10/17/2018

My mother-in-law lives in ABQ. is retired, and we help with her finances, home issues etc (we live in California). Her water heater needed repairs and was out-of-code. She called a repair company whose estimate was extremely overpriced . When something is that overpriced, I immediately become suspicious about the quality of work as well. Trust is important to me.

I visited Yelp and contacted Matt J, one of the managers, at Sunshine. He was a complete gentleman and dealt with me in a direct, honest manner. The water heater was replaced the same day at substantial savings compared to the estimate from the other company and most importantly I felt that Matt and his team were going to do the repair in an honest, professional and safe manner. All of our communication was via phone and email and communication was great. I would highly recommend Sunshine and Matt J.

Angela H.

9/18/2020

What a great group of people! Our realtor recommended them for an estimate to repair our heat pump. Every single person I talked to was cheerful, helpful, and knowledgeable. They came back to service both heat pumps and Allan and Michael were fun to work with and did a great job. Very professional and friendly. Katerina in the office is just great, always cheerful and helpful. I'd happily recommend Sunshine to anyone and we will definitely use them for our PM.

Thomas H.

07/01/2019 12:00:00 SA

A new sewer line through my nicely landscaped front yard was a terrifying thought. I got several quotes, most of them stating that they will not be responsible for landscaping. Shane with Sunshine Plumbing came in with the best bid on the job. He hadn't asked what others are quoting and his calm and professional approach made me trust him. They worked so efficiently with the backhoe, after moving the decorative rocks to the side and covering the rest generously with tarps. How surprised I was, when I saw the job done. Tree and grasses back in place, stepping stones where they belonged. They even rolled out new weed blocking fabric before putting the gravel stones back in place. No wonder, my realtor suggested them. I will anytime!

James O.

8/31/2015

Excellent Service, went out of their way to help. Shane, Service Tech, did a great job. Many thanks to Ruby for scheduling me in so quickly!

Theresa K.

02/06/2019 12:00:00 SA

Since my last review, I have talked with other plumbers, who have confirmed that City Code requirement of a convenience plug and a light has been in effect for years. So it was hardly a matter of being caught by changes in the code that Josh indicated. I have also reviewed the estimate and found the line ALL WORK PERFORMED WILL WILL MEET ORE EXCEED CURRENT CITY CODE REQUIREMENTS (Caps are theirs) I foolishly took this to mean that my furnace would meet city codes. I guess it really means that the work they bother to do will meet code requirements; that there may be further charges to bring the furnace up to code is not noted. It should have been.

As I said in the previous review, my son recommended them highly. He has been appraised that the service they received is not available to everyone. They spent five times more money. Is that the key?

Gurumustuk S.

06/08/2021 12:00:00 SA

We hired them to do a cleanout and scope of the pipes at a house we were buying to make sure the pipes were ok and no issues before we purchased the house. They said they didn't find anything and it was ok. Two weeks after moving in the house we woke up to sewer spewing out under the house and over 6 feet long cracks on multiple pipes. We called them hoping they would at least come help and was told they couldn't come for two weeks despite this being an emergency and their lack of finding these cracks when we hired them. We asked for some remedy or refund since they missed these issues big time and got no response from them after numerous attempts via phone and emails to
The owner. Mistakes are made I understand but I would have expected them to cover us and not leave us hanging. They took no responsibility and not a company I would do business with ever again.

Spencer N.

01/01/2018 12:00:00 SA

We have used Sunshine in the past for remolding updates and an AC conversion, their quotes are always very competitive. It's their work that stands above all the others. Josh was the most knowledgable supervisor that has ever given us an estimate. He informed us of everything that needed to be done and exactly what to expect. They always arrive on time and they called before their arival to confirm their visit, Highly Professional!!!
More recently they sent Damien over to install a Whole House Water Filtration System from scratch, complete with bi-pass valves. Damien had previously done an excellent job converting our cooktop from electric to gas so I was familiar with his work, but this time he outdid himself and the filtration system turned out great. Neat and clean work necessary to create a complex system that blends seamlessly in the corner of the garage, I'm very pleased.
We wouldn't use any other company for my plumbing and heating needs, period!

Judith J.

12/05/2016 12:00:00 SA

I had Sunshine Plumbing install a new heating/AC system as well as water heater. I have used this company for several years and was happy with their service. Their success has lead to poor service. The systems that were installed required city inspection. Sunshine plumbing scheduled multiple appointments incorrectly leaving me sitting waiting for inspectors for at least two days. The city inspection was never completed because I grew tired of botched appointments On one occasion they sent the wrong type of plumber and so another day was lost. They also failed to complete the contract by cleaning the vents. I pointed this out to the sales person but the task was never completed. I will not be using Sunshine plumbing for any of my future needs.

Bel M.

08/03/2019 12:00:00 SA

They came to give me an estimate to replace my hvac system then I never heard a word back from them..since they don't need my business they won't be getting it!

N. B.

1/27/2015

Extremely competitive prices (lowest bid I received) and fast, honest work. I highly recommend.

Leon D.

12/30/2015

I was employed as a sheet metal foreman for this company for 2 years. I left the company on good terms with Joseph and Melinda. I enjoyed my time with this company. They are willing to give you a shot if you want to work. All of the jobs i ran for them came out great and passed every inspection. Also, it is unfair to say Joseph the owner is selfish or greedy, i personally saw him help guys out with cash and vehicles during hard times. They are not going to buy you new tools or baby sit you! You are a grown person and responsible for your own tools. It is unfair to expect them to provide you with personal tools. As a former employee i have nothing but respect for Joseph and his company.

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