Best in Albuquerque NM

Awesome Ernesto came out was very courteous and professional he was honest and tried to help and did instead of other estimates for 700+ he repaired for around 200 n it's still running a year later n just had him come out and service and change filters!!! Family plumbing is only company we'll ever use they truly do treat you like family!!!

Received several quotes to run a gas line for an outdoor kitchen, and Alex at Motherroad was by far the most thorough. Took the time to explain way more than I'd ever thought I'd know about gas lines, which really helped me feel like I was making the right decision. The work was top-notch. You can tell he really takes pride in what he does. Glad I went with him over cheaper options that would've left my grill (and house) starved for BTUs (city inspector confirmed).

I am so happy to find All Out Plumbing.  Ron, the owner did a great job, he was on time, gave me a fair estimate and did a perfect job of installing 3 bathroom faucets. He was polite, efficient, offered reasonable prices and generally great customer service.  I am elated to have found this plumbing company for all my future plumbing needs.  Highly recommended.

I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!

They came out to do a clean out did an excellent job. They cut out all the roots my drains are running clear again

When our hot water heater suddenly broke down we initially contacted a few of the bigger plumbing services in Albuquerque. We also contacted Lowe's about buying a new water heater from them that their contractor would install.

Long story short: we couldn't believe how expensive the quotes were - especially when it came to bringing everything up to code (our old water heater was installed before the latest codes, and when we purchased our home in 2016 our home inspector never mentioned any code issues with it .)

One company that came out to give us a  quote added an  extra $1200 just to bring everything up to code. A project we expected to cost about $1500-$2000 quickly grew to nearly double that amount.

In frustration I posted the job on Home Advisor one evening... and in about one minute I got a call from Rick at R&R. What impressed me right away was: he completely understood what we needed, he agreed with me that some companies were overcharging, and  he said he'd come over and look at the job the next day.  

And he did just that.  His quote was thorough and fair, and we were happy to hire  him.  He returned with a second plumber and they worked quickly and efficiently to deliver and install a new water heater and make sure it was up to code.  

It was truly a pleasure to work with R&R - we plan to use them for all our plumbing needs in the future. It's wonderful to work with a professional who not only knows what to do but also cares about tailoring  the project to work for the customer.  THANK YOU R&R

Just found out an elderly woman in desperate need of a stopped up sewer pipe (only bathroom and sink) and a broken air conditioner (90 degree heat) in Albuquerque dealt with the owner. He was two hours late so he could charge the after hour rate. Didn't look at the drain. Didn't fix the air conditioner and charged her $150 for an estimate for a new air conditioner. What a horrible way to take advantage and pressure an elderly woman in need.

I have used the services of Pro plumbing & Mechanical for over 10 years at two of our residences.  They are dependable, responsible, and knowledgeable.  We have depended on them for leaking faucets, installation of new commodes, new water heater, air conditioner service, and conversion to refrigerated air.
We became aware of Pro plumbing when they were the subcontractor during our major kitchen remodel.  My late husband and I noticed that not only did they do their job, they were willing to help the other subcontractors.  That's when we decided we wanted to continue using their services for future needs.  
Pro plumbing is professional and responsive and I have referred them to several of my friends.  They provide excellent customer service.

I have used them several times for standard furnace and swamp cooler set-up, but they keep getting less and less reliable so I'm cutting them loose. At least 5 times, they have not shown up for appointments and when I call it's either they didn't have my correct phone number and so didn't come when no one answered, showed up at the wrong address (and never bothered to call), or just forgot about the appointment completely. They recently did some major work on our house and were supposed to come by the next day to collect payment and go over everything they did / test everything. They not only never showed up, but never called. It's now three days later and I still haven't heard anything from them. I'm sure when we go to do the walk-through, they will also have forgotten to do one of the repairs they said they would do. Stunning lack of professionalism and follow-through.

I had 6-7 companies come to my house and provide estimates for a new refrigerated air installation. Carlson was not the lowest bidder, or the highest.  In contracting terms, I thought they offered the best overall value.  I have not been disappointed.  They performed the job exactly as they said, including being on time and having a sufficient number of employees to do the job as planned.  To a person, all B-Carlson staff were honest, professional, and courteous.  I had a follow-up issue that they are rectifying, even though it is not directly related to the install - - this is above and beyond what I expected.  B-Carlson has surpassed my expectations, and they have won me over as a customer.  And I will honor their request that A positive review is the highest compliment we can earn.  I gladly give B-Carlson this compliment.

I was referred to Comfort Solutions by a friend.  I have dealt with Jason, the owner for years now.  He is one of the most honest businessmen I have ever met.  He does excellent work and is very fair.  He has been to my house numerous times for plumbing, heating and air conditioning.  

Great guy, excellent work, trustworthy.   It is hard to find people like Jason.

Very un professional, installed tankless water heater, started the week before Christmas 2022 finally had to get another plumber to come on March 29, 2023 to start from scratch because everything MRM touched was wrong and unsafe.   The vent was not installed properly so Carbon Monoxide build up was a big issue.  That was one of many issues wrong gas meter not enough gas, RV plumbing parts installed.   The tank was mounted to the wall with toggle bolts.   This company needs to have his license revoked before he kills a family.  I will be contacting CID tomorrow.   DO NOT USE !!!!!!!!

Terrible service and response:
I called this morning as I saw one of their trucks marked water softener. Here is our conversation:

Me: Morning, do you service water softeners?
Lady: one moment...placed on hold....we are too slammed!

Me: What would be 1st availability?
Lady: one moment....placed on hold...disconnected

I called back and same lady answered

Me: hi we got disconnected, how far out is your 1st availability?
Lady: 2 weeks
Me: ok, what do you charge for the service?
Lady: one moment and hung up on me.

Well that's the end of me ever using that company. I'm a business owner myself and would never have the audacity for responses as such nor would I ever allow any of my team members to responded in such manner. What happened to customer service???

Contacted Keen Plumbing January 27, 2023 to have a water tank installed.
We were told it would take 5-6 days to complete the job.
We agreed on a price and the install was to begin January 30,2023.
Jeremy Keen (owner) did have install approved by the necessary county inspectors on the first day.
January 31 Jeremy hired a backhoe operator who had just gotten his backhoe the previous week and ours was the first big job. The backhoe operator ran into my tree and knocked down a large limb onto the neighbor's fence causing quite a bit of damage, saying the limb was decayed.  No decay could be found on the tree.
February 1 Jeremy was to arrive by 10:30 AM he did not arrive until 4 PM spending a little time on the whole for the tank.
February 2 we were told the tank would be set up and pumping water into the house. Jeremy did not come but the tank was delivered and filled.
February 3 Jeremy did not arrive until 1 PM and he requested a downpayment to purchase supplies which we provided.  The pump was not installed.
February 4 Jeremy again did not arrive until 1 PM requested another downpayment to pay an employee which we provided.  The pump was finally setup around 8 PM.
February 5 Jeremy arrived late filled some dirt around the tank and requested another downpayment.
February 6 Jeremy came late in the afternoon stating he completed the job and was coming back the next day to repair the neighbor's damaged fence and have the work inspected.
Jeremy never returned until February 23rd and only because we had no water.  He came for a few minutes.  Prior to his arrival we discovered he had never switched the circuit breaker to allow water to be pumped from our well.  He promised to have water delivered to us at no cost.  He never contacted the water provider and we had to get the water delivered ourselves.
Jeremy also rarely returned texts or calls saying his phone was not working.  He said he got a new phone but communication did not improve.
Jeremy did text on February 9th that he had pneumonia, but this was over a week since the job should have been completed.
Jeremy also said his father was ill on February 22.
I'm sure you are wondering why we paid for the job after reading this, that was a mistake on my part as I liked Jeremy who is a very personable fellow and seemed to be doing his best. He also had some very high recommendations from contractors he worked with, unfortunately he apparently somehow lost his skills for our installation.  I still like Jeremy, but I certainly cannot recommend him.