Best Sink Installation in Buffalo NY

I walked down my basement late on a Saturday evening to find it flooded. I immediately called Mr. Plumber thinking the problem was with the sump pump. Instead of coming to my house and charging me for a house call, they suggested things for me to try first. It turns out that the problem was with the electrical line. They didn't charge me a thing for helping me solve my problem!

I requested an estimate to demolish our old garage and build a new one. Hub came to our house and did a thorough evaluation. He even came back (the next day) with his concrete guy to look at the existing and crumbling concrete floor. Finally, he provided an written estimate for the total project cost. We haven't decided yet to do this project but I was impressed with Hub Chan. Professional and responsive.

Mike has good communication, is very personable and easy to work with.  He came out of his way on a Sunday to inspect the necessary work and gave me a free estimate and very reasonable quote.  He returned to do work as promised  and repaired a fitting between my downspout and bubbler. I am pleased with his work and the whole transaction.

I had a new gas stove installed by Nick and he did a great job.  Everything was done to code and he spent the time explaining the install process.

Great, fast, and honest service.  A down to earth group of guys that really pay attention to the details.  They were right on time and pretty reasonably in their pricing.

I was in a real jam with frozen pipes at my old house that I rent out.  I spoke with Gino Zirpoli on Saturday and he was at the house the next day ( a Sunday night).  He was responsive and showed up on time.

He knew exactly what to do to solve the situation, as well as ideas to permanently solve the problem (including inexpensive fixes that he would not benefit from).  

Gino seems very trustworthy and I would not hesitate to recommend him to family or friends.  He was fair and reasonably priced.  It's hard to find a good, reliable contractor, so was relieved to work with Gino.

Combat plumbing came thru once again!! We woke up to a leak underneath my bathroom sink this morning. I was able to book an appointment with Combat plumbing immediately. The service was prompt, courteous, and thorough. This is the second time I have trusted Combat plumbing for my plumbing needs. They have done excellent work on both occasions! Thanks again Combat Plumbing!!

We had a slow flushing toilet. Matt found a quick and easy (and cheap) way to solve a problem that had been driving us crazy for years. Super friendly, competent, even brought his own boot covers so not to track in the winter weather. Thanks Matt!

I've been using The Plumber for several years now and I can safely say I have had a thoroughly good experience each time. The technicians are dedicated, professional and courteous, and they go above & beyond. Appts. are kept, questions are fully answered, details are looked after.

Professional, customer friendly service. Response to questions and concerns were tremendous.  Highly recommend company to others.

Top notch. If you have a problem ask for Chris to fix it. He's awesome! Can't say enough about their quick response and total professionalism.

Excellent service . My toilets were old & needed to be replaced. Chris was excellent and did a great job. I love my new toilets. They were not the cheapest but did a great job & Im very pleased .

I have been a loyal Reliance customer for several years.
When I needed your service's the most was on Sunday March 22 2020, at 1853 (6:53PM) when my water heater broke and started spewing hot water into my basement, building up to 2 inches in depth and damaging many items.
I called the Reliance 24/7/365 Emergency service number and was engaged with a very belittling female customer service person! As I was panicking and begging for help, this person kept saying things like: Michelle like I told you... Michelle there is nothing I can do to help... Michelle our system is down... Michelle you have to wait until tomorrow morning... Do you want me to schedule you in?... Michelle I can't do anything else to help you... Michelle you must know what is happening in the world, there is nothing I can do.
As you can imagine, this is very frustrating behavior. I am begging for help. I have a broken rental water heater, and the leak is not stopping. My basement is filling with water and I recalled the Reliance ads keep stating: Call on Reliance, we are here to help, 24/7, for you, for your peace of mind...  -- well that is not true! --
I am very aggravated, and EXTREMELY DISAPPOINTED, with how this was handled! An emergency call is put off.
I work in Emergency Response, and I tell you, If I were to not show up, I will lose my customer! And have my reputation destroyed!
What are you going to do about this?

AND this is what they had to say:

On Friday, April 3, 2020, 02:13:27 p.m. EDT, Noelle Mackenzie
Good afternoon,
Thank you for your email and feedback. We appreciate this information and apologize for any difficulty you have had.
We will be reviewing your account and concerns below. Coaching and enhancement will be provided to those involved to ensure this is not happening in the future.
To provide some insight, our systems have been down. All service agents have been manually booking service orders to the earliest availability. No heat, no hot water and leaking units are priority calls. Unfortunately, we are not always able to guarantee same day availability. We strive to provide service as quickly as possible and our call centers are open everyday including weekends and holidays to ensure customers are booked to the earliest time frames.
Thank you for taking the time to contact us regarding this.

noelle macKenzie | Subject Matter Expert

Buyer beware!  Anthony used the pandemic as an excuse to not perform pre-paid landscaping services and lied about fines he could face if he did.  Anthony refused to mow my lawn--which I paid for in advance--and claimed that if he did he could face a $25,000 fine.  Lawn maintenance was considered an essential service during the shutdown for pest control purposes, as evidenced by the fact that everyone else in my neighborhood was having their lawns mowed by professional landscapers.  I requested my money back and hired a more reliable landscaper.  Anthony agreed to pay me back in 3-4 weeks, and it's now been over 2 months and I haven't seen a dime.  I filed a claim with the Better Business Bureau, and he hasn't responded.  The next step is small claims court once it opens.  

On another note, I hired Anthony for snow plow removal and was disappointed.  The work was sloppy, unreliable, and he destroyed my lawn along the apron of the driveway.  I would not hire this company.