Best Residential Services in Boston MA

Angel was very responsive and came out quickly to address our issue. Once he arrived, he explained the issue and took action to address the problem. We would recommend him to others.

Received a return call from some rude lady to schedule a heating service. Worst attitude like they're the only plumbing company in MA. I'd rather not deal with that.

I'm very glad to have found Hinchey Brothers Plumbing, thanks to other positive yelp reviews. I've had them out for 2 projects now. One was a simple outdoor spigot replacement, and the other was a (semi emergency) bathroom remodel. With short notice, Mike came in 1st thing in the morning to remove a leaking toilet flange, the vanity, and capped the pipes. After the new tile floor was laid down, he came back right one time, and worked hard throughout the day to replace the toilet and flange, replace all the shut-offs in the bathroom, put the vanity back in, and even replace the main water shutoff with a new ball valve. THANK YOU MIKE for your hard work! And Thank you Hinchey Brothers for being able to come out and get my tenants bathroom back to them as fast as possible.  As a new homeowner, I'm thrilled to know you're close by.

10/2018 update:
Bill at Hinchey just replaced 2 boilers and 2 hot water tanks in my house. His work was impeccable! Meticulous! I'm beyond impressed with the quality of the installation. Ken, the owner worked closely with me to ensure the project fell within the guidelines in order to receive the MA Save rebates. A+ experience once again.

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

When our water heater broke, they responded quickly and came on the same day. Welter was super nice and explained everything what was wrong and how to fix if the same thing happens next time. He never pushed / forced to buy or replace anything and gave us some options. We had a great experience with them and definitely we will use them whenever we need! Highly highly recommend!!!

I don't write reviews but Simon and his company are awesome.  I highly recommend this company for any plumbing project.  Responded quickly to my calls. Great work ethic, very professional and knowledgeable, reasonable rates.

came quickly and on time, correctly diagnosed and fixed the problem. best of all, i sent them some photos and mp3s to look at listen to so they could diagnose the problem before they even came! reasonable prices too.

I live in a condo in Somerville. My downstairs neighbor had some water come through the ceiling. I called Matt based on a recommendation from a neighbor, he was able to come quickly at a time that worked for me and pinpoint the issue.

Matt was friendly and helpful, will definitely recommend.

We called this morning with a drain problem and Wayne's crew was here within 90 minutes. Extremely professional and courteous, masked and gloved with Covid-19 in mind, and they did the job in no time at all. We're very pleased and recommend them without hesitation.

Renato was great. Gave me a quote via Yelp, arrived and fixed the problem within a few minutes. Gave me his opinion about fixing some other things and left s great impression. Will definitely contact Renato again.

We've had a problem toilet over the past few years - increasingly slow on the flush - with some pretty unpleasant back ups.  Our DIY efforts to unclog were frustratingly unproductive. Finally reached out to Z PLUMERZ on Yelp - on a Sunday afternoon, no less - and got a response within 10 minutes. They fit me into their Monday schedule. Great communication around the scheduling and confirmations. Shane showed up in the colorful Z PLUMBERS truck -  he was a delightful person - professional, respectful of the house (he even put on booties before walking in) - and within 15 minutes, he'd assessed the situation, given me an estimate - pulled the equipment he needed from the truck - unclogged the obstruction (yep, he found it!) - and was off after a very efficient wrap up/payment.  Set us back all of $99 bucks. As I told him, You hit the Easy Button for us!  I'm still a little in shock that it really was that easy - and relatively inexpensive. Now I'm wondering - why did we wait so long to take care of this!? Thank you Z PLUMBERZ!

I have never in my life met a team so passionate at their job.  We needed a water heater replaced in our house as well as some other areas issues looked at/fixed.  Once we called Landmark we were completely taken care of.  We were met at the house and provided options that ranged in prices (with no upset pressure), they educated us on current requirements for venting (3 duct to a now required 4 duct), as well as provided us some good insights into how the water system works in general.  Clearly knowledgeable.  The quote they provided was never exceeded and we were provided options when looking at water heaters.  We chose the one we wanted and before you knew it the team was at the house, early on a beautiful Saturday morning ready and eager to get to work.  The work was done beautifully.  Not only did we have a new water heater installed (which looks darn good I must say), they installed the new venting ducts as well as shored up ALL the pipes in the basement (something they certainly did not need to do): insulated this one, clamped down that one, checked the water pressure here and removed excess pipes there.  A dream team.  

Quoting and invoicing is done through FreshBooks which makes the entire transaction paperless and easy.  Pricing was unbelievably fair for the work done.

These guys have not only earned our trust, but have earned lifelong customers as well as references.

Rapid Flow is very professional, diligent and efficient. I recently had my sewer lateral relined in my house in East Boston. I believe Rapid Flow is way ahead of the curve and possesses the most advanced equipment and experience in this relatively new technology. Rather than having to dig up the street and replace the sewer lateral, the lateral, if not too far damaged, can be relined. Mark G led the team, which took about 2 work days about a week apart. The first day consisted of sending a camera down the sewer and clearing the tree roots, debris and identifying the cracks, misalignments, etc. The second day consisted of a re-examination of the lateral and then installing the new lining, which had to be specially ordered.

Rapid Flow took care of obtaining the permits and approvals from Boston Water, which was  very helpful and accommodating.

I cannot overestimate the professionalism and expertise of this company. I believe the job would have cost thousands of dollars more if I had to dig up the street because my lateral was approximately 107 feet to the City's main line.

Best in the business. Chase did a new high efficient heating system for me that has been awesome. They are professional, friendly and extremely talented. Thank you for providing such a great service.

I called Mike Hickey in a panic this morning, he happened to be in the neighborhood, came right over and luckily my furnace seemed to be working ok, although it hadn't been the day before.  Mike was professional, courteous, and refused any payment.
I'm so glad to be able to have a plumber in my town to call upon in the future!

Scheduling was initially easy as we communicated via text. However on the day of the scheduled appointment (after confirming several times) I was asked to move the appointment on the same day. I then rearranged my work schedule to move the appointment, and then 45 min before the appointment he texted me to cancel. I was surprised by how unprofessional this was given all the good reviews.

After hour contact needs some work. Service provided did not seem to completely fix the problem with my furnace and attempts to get back in contact with company over weekend hours were not met with level of service expected.

DO NOT EVER USE THIS COMPANY! What a bunch of thieves they are. They came by on Monday, the day before 4th of July. I called at 7:51am Monday morning, and the lady on the phone gave me an estimation of a noontime visit by the plumber. Two men surprised me by showing up in the morning as I was getting out of the shower. No phone call to inform me of the schedule change. That in itself was not the problem. One of them mentioned that they were hoping to get all of their appointments done by noon and call it a day. I thought okay, no problem, glad I was home and heard their loud knocks.

Before I go on any further, I was quite surprised when I saw their van outside of our house. It said Crescent Plumbing. The number I had saved on my phone was actually under Executive Plumbing. Apparently some time between my last need of a plumber to this recent problem, Crescent Plumbing had taken over the number. I had good experiences with Executive twice, but this was my first with Crescent and will be my last.

Our problem started the night before. My husband tried to fix our leaking bathroom faucet. After taking it apart, he thought he figured out the problem. We hurried to Home Depot as it was nearing closing time and bought what we thought was the problem, a stem assembly replacement. So we bought 2, one for cold and one for hot. Went home and put the new ones in. The leak stopped because now there was no water flow. ??? We did buy the correct parts, but now we had a new set of problem. Something was plugging it. The next morning, I called the plumber, which I thought was still Executive. I don't even remember if the lady who answered actually specifying Crescent Plumbing. She must've and I probably just didn't notice.

They knocked, they came in, they heard what the problem was, they went upstairs to look at the bathroom faucet, one of them went down the stairs to get something from the van, he came back up the stairs, replaced this little doohickey thing at the nose tip of your faucet, both men went down the stairs, one went back to the van, one stuck around to fill out the bill and waited for me to write him a check. They were in my house for FIVE lousy minutes and gave me a bill for $165!!!! I kid you not. They were in my bathroom for no more than 2 minutes and they charged me ONE HUNDRED SIXTY FIVE STINKIN' DOLLARS. That little doohickey they replaced was an aerator that you can find in any Home Depot for 2 bucks or less. Still reeling......

I had a rep here on Sept 22. I asked for a quote to replace my oil boiler with oil and/or gas. The salesman was quick to tell me his shoe size (14), how much he power lifts...but not a word of how he could help Me. It is close to 2 months later, and the promised quote has not yet arrived. I wondered why? They spend money on TV to attract customers, tell us how great they are..but 6 weeks later and no quote makes me wonder if that is because they saw I had done some research, I knew generally what was available, but hoped to augment my research with their recommendations. Not now. Would never do business with them, and wish it were possible to boot them with my size 11 shoe for taking my time and courtesy and leaving me with a bad taste