Best Residential Services in Boston MA

Angel came out on New Years Day, was extremely thoughtful and helpful, and proactively followed up with us first thing the following morning. I highly recommend Dynamic Plumbing.

Consolidated Plumbing is simply the way to go.  They are professional, show up on time, do great work, and leave little to clean up.  I was recently gutting our upstairs bathroom and could not figure out how to move the traps for a new double vanity.  I called them on a Friday morning at 9 and a plumber was there by 10:30!  I have used them for three total jobs and they have been great every time.  They may cost a  bit more than other places, but the professionalism is well worth it.  Don't cheap out on plumbing.

Used Hinchey Bros to put in a new boiler. They scheduled me promptly and the service was great. The new unit is meticulously designed and puts my ugly basement to shame!
Will recommend as well as consider them my new plumber!

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Welter is the Man!  

I have an aging Buderus GB142 condensing boiler that has been having those old age boiler things happening. I had been using a local service with a monthly support agreement but recent experiences with under trained techs led me to search for someone more familiar with my boiler.
After having been quoted $4,900 to repair my boiler for error codes and inaccurate pressure readings from Company A, I contacted Welter and he came in and assessed a few problems. The issues were addressed efficiently, parts were replaced, connections were repaired the boiler was deemed ready for service and the total bill amounted to less than 20% of Company A.
Long story short, Welter is an experienced plumber, heating pro, with a positive attitude and excellent troubleshooting skills. Highly Recommend Welter for any heating / hot water issues.

Simon from High Quality Plumbing provided top-notch service, and I would recommend him to anyone who needs professional plumbing services.  His rates were very reasonable.  He recommended what needed to be done only but nothing extra.  His work ethic was very high, and he really focused on solving the problem I had.

I needed to have a commercial style toilet flush unit replacement work done at my condo.  While the replacement work itself was not complicated and laborious for a plumber who has a Master Plumber license, Simon made sure the work was done right the first time due to the number of people that was affected from the main water shutoff required at the condo building.  He came to my unit to take measurements and evaluate the issues before making an appointment with me and the building management to do the actual work.  He offered to purchase the flush unit for me or let me purchase it myself.  He told me beforehand that he did not intend to make any profits from the parts.  He merely provided the parts as a one-stop service for the customers.  His part prices were even cheaper than what I could buy on my own outside.  My condo building management had to change the appointment two times for the building water shutoff due to the logistics involved.  Simon was accommodating and provided us with other alternative dates and times that he would be available.  His communication was excellent.  All phone calls, e-mails and text messages would be responded or returned.  He provided his license and insurance coverage to the building management directly.  On the job day, he showed up on time and started working immediately without any delay.  He went down to the basement of the building to drain the standing water in the pipe after the building serviceman shut the main water off.  He laid something similar to rosin paper on the floor, making sure he left the work place as clean if not cleaner than before he started.  During the process, he explained to me why and how he did what he was doing.  Every step was done in details to ensure that he did not need to re-do it.  He had a much higher standard for his own work than I had expected.  After the replacement work was done, he carefully inspected any leaks and adjusted the unit to ensure that it functioned properly.  He tested the unit many times before calling the job done.  He cleaned up the work site at the end.

Simon is an honest professional that I would recommend hiring.  My condo building management required someone like him who has a Master Plumber license with insurance coverage before they let anyone touch the pipes.  You will not only appreciate the quality of his work, but also value his humble, unassuming personality.

I called them on a Friday because my water heater started leaking and was flooding the basement. Steve came within a couple of hours, and immediately rearranged everybody's schedule so he could send one person the same day and make sure we had hot water in the weekend. Drew came only a few hours after my first call and installed the new heater with competence. No extra charge for the emergency. I was really impressed... and thankful!

Very responsive and flexible with appointment scheduling . Showed up at the time we had scheduled ( they even text me to let me know they were on the way ) . Very reasonable rates and excellent clean up afterward .
Def recommend them .

The company I work for has a commercial account with them, and I have not been thrilled.  It's not bad, but it's' like they aren't interested in servicing our account.  The people who come out are great, it's the office people that don't seem to prioritize us.  I know they do some large municipal stuff too, so maybe we are just too small to matter to them.  Overall, I can't really complain though.

Bushi plumbing was quick and responsive and fit me into their schedule. It turned out to be an issue for someone doing tiling and not for a plumber, so I was charged a very fair (and discounted) house call and was given great advice about next steps. I appreciated how much guidance was provided and felt like I was totally taken care of!

Update to original post.  Seems there was a big mixup. Owner called me to apologize within 5 min of me posting review. The weekend, central  call center did not tell anyone this was an emergency so they treated and routed it as normal scheduling. I still have not used their services but can say the owner was genuinely concerned and wanted to make up for the miscommunication (and not even his fault). I would absolutely call them again for any plumbing work.  
Sunday afternoon and our main drain clogged. Needed emergency service. Website said the same- 24/7 emergency services. Quick response initially, then a few texted questions. I assumed they were trying to find someone who could do the work. Four hours later they texted back to say they could come Thursday. It is Sunday.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

The guy whose name might be Gary came just now on mother's day. He was in the area and very quick to respond I'm so happy I called them I was going to have another place do it but the kid came by and looked and gave me a few excuses I think he just wasn't in the mood to do the job today so I'm glad I called this place as they were here to do my mother's last week upstairs which was also the tub backed up you did an excellent job I am happy that I called them I highly recommend always calling them for anything that you need prices are great also thank you so much I'm very happy will keep your number in my phone you were recommended by our plumber sincerely Debbie from Everett

I just used Chase Plumbing today for the first time and I am very happy with the service and price. Chris was here on time and he was neat/clean, worked quickly, and was informative about my systems and what I needed. He fixed two toilets and snaked the tub drain. I have had issues with other plumbing companies that tried to charge me too much or upsell things I didn't need. That was not the case here. I feel like they are honest and trustworthy. I will definitely use them again.

Mike Hickey came to my parent's home during a colder than normal period when every other plumber in the area was booked.   Our older steam furnace was leaking and Mike explained how to stop the leak until he could arrive.   He quickly fixed the problem and charged a very reasonable fee.  We talked while he was fixing the furnace and he was very knowledgeable and experienced in plumbing and heating systems as well as being pleasant.

I contacted Ryan about my garbage disposal which was acting up. Via text he tried to help me fix it on my own, asked me to send him pictures, etc. I was blown away by his willingness to help. Ended up fixing the problem on my own, but will use him in a heartbeat if I have an issue again.

Unethical company. Installed my plumbing but it was not up to code. Bad news - stay away.

one star is too many for these guys. Very impolite very unprofessional. They came to our place and we asked them politely to put on shoe covers that we provided and they just left right away. Then I call the company and I describe the situation for the person on the phone, again very politely, and she hung up the phone on me. I am pretty sure their service as crappy as their behavior. Glad they left without making any further mess. Good luck some where else. You won't have my business EVER.

We discovered Cranney when our prior HVAC vendor couldn't fix our furance after 6 weeks of frustration.  Cranney came in and correctly diagnosed and fixed it right away.  Then we used Cranney to replace our water heater.  We could not be happier with the employees (we've interacted with 6 different plumbers, HVAC and electricians) as well as the customer service folks. They are all outstanding.  Whether we call on the weekend or after hours, we have been treated extremely well.   I read the review from 2/4/23 which I think unfairly slams Cranney on a day that was -33 degrees and likely many households with frozen/burst pipes (we were one of them).  We have found them extremely helpful and customer focused.  Will continue to use them for all our HVAC needs.  Kathryn and Scott