Best Leak Detection in Boston MA

Big Blue is the best!
One morning, shortly before I had to go out of town, I awoke to our hot water heater spewing water all over the floor. Kumar from Big Blue was able to come the same day to stop the water and replace our heater. Donna, who answered the phone, helped me find the serial numbers so she could make sure they had the same heater in stock. Kumar and his colleague showed up and fixed things expertly.
After they fixed it, they tested our faucets to let the air out and refill the hot water. The shower faucet wasn't getting good water pressure, so Kumar came back another day with a new part for the valve. As he worked, he explained what caused the problem and how he was fixing it. Donna was able to bill my credit card over the phone so I didn't have to worry about writing a check.
I strongly recommend Big Blue.

I can't say enough about these guys. I had a broken garbage disposal and running toilet. After getting stiffed by another plumber closer to my house, I called Consolidated on a Friday afternoon. They immediately sent someone over and it was fixed within the hour. Incredibly responsive and professional. Love these guys.

I hired Andrew to install a garbage disposal that I had already purchased. It was slightly larger than the old one, so I was worried it would be a tight fit and told Andrew this over the phone before the job. The first thing he does is yank the old disposal out so hard that the sink dislodges. Then to fix the sink he pulls out the dishwasher, breaking the copper connecting pipe. He putting the sink back haphazardly with a gap between the top and the counter. I ask if he is going to caulk it and he says he doesn't do that -- seems to me like a standard thing for a plumber.

Finally, he tries to put the new disposal in. It doesn't fit and he can't figure out a way to get to go in. Frustrated, he asks me to pay him $300 and says he wants to leave (his original estimate was $150-200). I offer him $200 for his time, but he won't accept the payment. Then he leaves, with the dishwasher still out of its place. He comes back because he forgot his phone, I ask him to reconnect the dishwasher He reluctantly does so and it starts leaking so he just shuts off the supply. He says the connecter is broken and I should go get a new one myself and he will install it the next day. I go out and buy the hose, but then he refuses to come back and install it. So now I have no disposal, a broken sink and a broken dishwasher.

I found Andrew to be very unprofessional. Some jobs are challenging. To get frustrated and take it out on the customer, and to leave the customer's kitchen in worse condition than you found it is unacceptable. At least he didn't accept my money in the end, so I can pay another plumber to fix the dishwasher he broke.

Toilet flooded middle of the day and Christopher was extremely quick to respond and show up for the job. He was very responsive and showed a genuine care for his customers.

Casper was great to deal with.  Pat was able to come by within a few hours and took care of our issue immediately.  Great service and communication!

Couldn't clear the clog in the main drain line and walked away from the problem. Told us we had to dig out the concrete. This was totally wrong. The cleanout was not buried in the concrete. I had to call another company who got the job done.

Over the last year Chase did the complicated plumbing for a new washing machine set-up in our basement, and replaced our hot water heater.  They're cheerful, professional, competent, clear, show up when the say they will, solve problems that arise quickly to minimize issues for the customer. Their prices are fair and their billing is straightforward. Altogether a stand-up organization.  Ian's been our contact there--he's great.  

So nice to work with people who care about their work and their customers.

Mike, has done a number of jobs for us over the last year. Excellent communication and top notch plumbing.  Highly recommended.

I can't say enough good words for Frank. I have a complicated toilet problem as a result of poor installation done by a very incompetent and dishonest plumber. I suffered through two expensive plumbing companies trying to fix it and nothing was fixed. Then I found Frank through Google review. He showed great competence and abundant experience, he avoided any unnecessary procedure proposed by prior plumbers, which are very expensive. He got it done in two hours. And the amount he charged is minimum for this project. I found a very minor issue second day, he arrived in twenty minutes, straight it out and didn't charge me anything for the second visit. Now my problem is fixed done and done. Frank is the best!

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

Matt and his team (John and Henry) have helped me replace two water heaters in our building at two different times.  As a newish homeowner, I was generally clueless about water heater issues and they were all super patient with me.  Each time, they were able to come replace the heaters immediately and offered reasonable prices.  This week I called Matt at 10pm and was surprised he picked up - I was able to send photos of the heater and take measurements that night and the team was there the next day with a replacement.  Our basement is a little bit tricky to navigate, but Matt was very transparent about cost and the time it would take.  They are definitely my go-to guys now.

Excellent service and fair price! Renato was very nice to work with. I had a few plumbing issues that needed to be addressed and he helped me understand the problems and came up with the right solutions to fix. I highly recommend Bushi Plumbing and Heating! I will definitely call him again if I need anything!

I booked an appointment for 5 days out. Never called, never showed up.  When I called, was told I wasn't in their system. Unbelievably inconsiderate of my time. Had to take a useless work day off. Would NEVER use them.

Addition: I did get a message from the owner and he did try to make things right. Unfortunately I had already booked another plumber and used them.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

There was leakage around my garage disposal- I looked up Yelp and spoke to a couple of plumbing companies in the evening. Bill from Clark Plumbing was extremely helpful and gave me good advise. He gave me an appointment  for the very next morning and promptly at 9 am Scott arrived and replaced my garbage disposal within an hour. Scott also looked at a leakage in my bathroom and gave me advice.
Scott was extremely friendly and professional. He did an excellent job.
The charges were very reasonable and the work is excellent! They seem like a very ethical team who are not prolonging a job just to bill clients more money. Infact, Scott did the work under an hour and also gave me useful tips on maintenance!
I very highly recommend them!

Service was good, the plumber was pleasant and seemed knowledgeable. But the charges were $250 to replace a pair of washers (I couldn't get the faucets off myself). Worst thing... $70 charge for parts - l already had the exact manufacturer replacements and knew how much they costs - $10. Otherwise their work was good (though this was not a technically challenging job).

I realized on Sunday that our water heater was leaking and, really, it looked like it has been leaking for a while. Made some calls because, as a new homeowner, we weren't sure if it was out of warranty. Found out it was out of warranty so we called Home Depot, got all set up and ready to go. The next step was for a contractor to call us the next day for installation which was Monday; they get here and tell us it's $340 more than what they quoted us so now we're at $1840 - we're all set.

Get on Yelp and have them give us a list of places which included Calzini's Plumbing who responded promptly. The first quote given was $1600, I said thanks but no thanks and they came back with another quote. Because of what happened previously, I scheduled a time for them to come and they came a day early which wasn't great timing for us but I can respect wanting to get a jump on the competition. After looking at the old water heater and the set up, the new quote stuck which was much better for us so we scheduled.

Now to get to the point, they came in and did the work very quickly. The most disappointing things for us which would have impacted our decision at the beginning is that (1) they didn't take the old water heater and said (after they completed the work) it was an additional $150 for them to take it and (2) they just left all the trash in our backyard; if I didn't go down to mop the floor because it was a rainy day and clean the wall where the old tank touched, I might not have known because they didn't tell us.

Few days in now and things seem to be working just fine. It's great to have hot showers again. I would hire them again to do other work.

Unethical company. Installed my plumbing but it was not up to code. Bad news - stay away.

Two years ago my water heater was leaking. Their sticker was on my water heater, so i called Crescent. The plumber and I discussed my oversized water heater and how it would need a new overflow valve to fix the drip. Since it was close to the end of its warrantee, I decided to replace it instead of just the rather expensive part.

Since I'm disabled, I didn't go down to the basement to make sure all went well, but, since I had hot water, all seemed well. Until...

...my water heater died. Except that it was my old water heater, not the new one I had expected. I live in a two-condo building, with both water heaters side by side in the other condo's space. Somehow, despite our talking at length about replacing *my* water heater, they replaced the one for the other unit. Which, of course, I had paid for.

When I brought it to their attention, I got various excuses which escalated into downright nastiness. After talking to other plumbing companies about what happened (and replacing my heater), they were unanimous in telling me never to use Crescent, and that the nastiness was typical. If called in for something else, Crescent also slaps their sticker on water heaters in the hopes that someone will assume they installed it.

If I could give them a zero, I would. A decent company would, at the very least, have offered to replace my water heater at cost. Instead I got abuse.