Best Heater Repair in Boston MA

my first yelp review!
these great guys showed up as soon as i called,told me the problem was not as bad as i feared,then fixed it fast ----and good---and cheap!!!! All while giving me a lesson in how to avoid the same problem in the future,all with wit and good vibes......wow!!!!!!
i told them they have a customer for life! and i meant it.......

When my furnace stopped working I panicked. I have had bad experiences in the past with plumbers, when I saw 5 stars with ostroski plumbing I figured I'd give Greg a shot. Well, he came out exactly when promised. Did NOT mind my overly helpful poodle and fixed the problem. His price was great, he left it nice and clean and was A+++ I grabbed a few cards to give my friends because a good plumber is hard to find and I've found one here! Thanks Greg!

Angel saved our lives today. We just moved to Charlestown and, not knowing anyone in the area, got the name of Dynamic Plumbing from a previous owner. From the onset, the communication with Angel was fantastic. During the installation, we encountered several problems as the kitchen was custom-designed poorly. However Angel explained all our options to get the situation resolved effectively. Angel ended up waiting in his truck while I ran out to Home Depot to get a piece (and did not charge extra for the time!). He was very knowledgeable and friendly. Highly recommend!!

We LOVE you guys!!!  Our family has relied on Mitch and Tommy (and Jodi!) for at least 15 years now.  They are unbelievably responsive, honest, and do amazing work.  And such lovely people.  Mitch once spent hours and hours at our house in the middle of a MAJOR blizzard, right before Christmas, as our failing burner began spewing carbon monoxide.  He dealt with the gas company, the shutdown, and all the other attendant issues while I scrambled to find temporary housing.  He miraculously managed to find us a brand new furnace that arrived within days.  (Just try to get a burner installed over the holidays when the region is at a standstill due to feet of snow!).  We moved back home Christmas eve, barely missed a beat, and our young children had the holiday they had expected.  Years later, still grateful.

My dad used to say that one of the most valuable things as a homeowner is having a great plumber.  Well, we do, and would recommend Consolidated to anyone in the Metrowest area.

Could not be happier with the level of professionalism and price point. On top of that, Mike was able to come the day we called. Stumbled upon them via yelp desperately looking for help and as new home owners have definitely found who we will be using for all future issues.

These guys are great!  Fixed what was wrong and didn't try to get me to make an expensive replacement when it wasn't needed. Showed up within the two hour window they promised too. Great job, guys!

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Mike has a very charming personality that wins you over, he leaves making you think - wow what a nice and honest man but then you realize that is all a facade. I asked him to come over to look at some corroded pipes. he said nothing was leaking so there was no problem.  I told him our disposal wasnt working and that I wasnt sure if I needed to fix it since I dont use it, he said Oh its easy I said Ok.... He never told me Oh its easy, it will cost you $160 because I spent 1 minute of my time.

I have never interacted with a person who deceived me like this. He should have been upfront about the cost - and then I would not think this way. I dont trust him in my home and would advise you not to trust him in yours.

I am always nervous hiring any craftsman without a family or friend notification, and this was true for Welch's.  I had a drain blockage in my kitchen, and my efforts weren't successful in breaking it up.

Welch's was fast, courteous, and effective.  They called ahead of time to see if I was available, were clear about the plan to fix, and took care of the problem.

They weren't super cheap, but the price was reasonable and the service A+.  I will absolutely use them again!

Our in sink disposal rusted out. We called AMC and they are arrived in 20 minutes. Did a great repair at a reasonable price. I would plan on using them again for our plumbing needs.

I hesitate to write this review...I'm...I'm afraid he'll get so popular he'll never be available to me...but this guy...Frank...is the nicest, most competent, most trustworthy plumber in the business...he also happens to be a distance swimmer and horse trainer...how cool is that?

My toilet tank/bowl wasn't filling with water...i called a local plumber (heritage plumbing) and paid the standard $95 for the guy to come out and assess...i figured he'd replace the toilet guts...he said he wouldn't touch it, the pipe from toilet to the wall look rusted, to replace the guts wouldn't be worth it...i should just get a new toilet, and a new pipe to the wall...to the tune of $850. yes. $850.00.

I said lemme think about it and then I found Frank. He came the next morning and installed a new toilet. he said he coulda fixed the guts easily but my toilet was from the 70s and was using a ton of water...would be best to just replace it...and the pipe from the toilet to the wall wasn't rusted it was just dirty.

did the whole thing for around $300. that includes the toilet itself. Frank will give you the straight dope. call him. he's just as amazing as he sounds on everyone's reviews...

When our water heater broke, they responded quickly and came on the same day. Welter was super nice and explained everything what was wrong and how to fix if the same thing happens next time. He never pushed / forced to buy or replace anything and gave us some options. We had a great experience with them and definitely we will use them whenever we need! Highly highly recommend!!!

I called Charlie to fix my leaking backed up sink. He answered my call in a few hours and worked around my schedule to get me a day to fix the problem. He told me he would come between 830am and 930am. He arrived at 915am. He was polite and professional. He worked diligently to fix my kitchen sink. I was very happy with the work he did and his pricing was very reasonable compared to the other Dedham plumbers i contacted. I will defiantly be using his services again when needed.

I had a leak in my hot water heater.  I called 3 Plumbing/Heating places.  Casper actually answered the phone.  (1 place never called back and the other called back 24 hours later).  Pat was able to get to my house later that day and replace the water heater.  He was also very informative about the process and made sure everything worked when done.  I'd certainly call them again in the future.

After posting my previous review about how dissatisfied I was with MacCo, the company CEO (Stephen) personally reached out to me about a month after my initial review was posted.
After speaking with him for about 20 minutes on the phone and explaining exactly what had happened, he agreed with most of what I had to say and assured me that this is not how they run their business.

It has now been 2 months since my conversation with him and during the entire time, he assigned one of his supervisors to my case and was personally involved (through email) in making sure everything was running smooth. As of last week, the issue with the A/C unit at my parents place was finally resolved and corrected. On top of that, the water heater system was also serviced as a complimentary service for the inconvenience.

I decided to update my review not because I had to but rather because I got the feeling that Stephen genuinely cared and wanted to do what was right. Unfortunately, when companies grow and become very successful, they tend to forget how they got there and they don't always reach out to the dissatisfied customers but thankfully Stephen did.

Lastly, I'd like to let everyone who is reading this and other reviews to know that just because you found one bad apple, it doesn't mean you should give up on the whole tree.  
I am satisfied with their work and will continue to use their services in the future knowing that they have a responsible person guiding their team.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

STAY CLEAR FROM THIS COMPANY! Wish I could give a negative star. Very very dishonest! Came and tried to prolong work hour by unnecessary job. The main guy is a big talker, and wastes your time by his life story and investment strategies, and you have to pay for the time he talks! A 30 minutes work eventually took them more than 3 hours to finish. They lied about a machine's price and charged very high price for bringing it to the house. Will never ever use them again. Take my advice, stay away from them!

Here is a list of problems I had with my brand new $12000 HVAC system (heating and AC) that Cranney installed (these are just the major ones..i am not listing all the minor things I had to deal with):

1. 2 days before the install, they told me that the furnace I had ordered is not available due to problems at Lennox factory and I would have to go with a different model.

2. 1 week after the install, coolant leaked from the AC unit on the hottest day of the year.

3. A exhaust vent drip pan was left on the insulation of my roof, and when water leaked from this drip pan onto my ceiling, causing damage, they now refuse to accept responsibility for this problem.

Stay away from Cranney, they do not have a knowledgeable crew.