Best Heater Repair in Boston MA

I've contacted Big Blue twice now, and both times had great experiences. The first was in response to water pouring through my ceiling... something was leaking in our upstairs shower. I expected there'd be ceiling or wall demolition involved to fix it. However when the plumber investigated it with me, he was able to trace down the leak to a spot that could be accessed without damaging the walls, and fixed it quickly! Saved me a bunch of time and money over what I was preparing for.

Most recently, and what prompted me to write a review, is that I called them back to replace an aging gas furnace. Kevin gave me a quick estimate the day I emailed (replying to my email on labor day! I feel bad that I made him work!) and showed up to assess the situation a few days later. After looking over the whole air system he actually suggested some other tweaks that meant I might be able to remove the broken furnace entirely and not need a new one! That's thousands of bucks I might be able to save thanks to their expertise and suggestions, even though they're the ones I'd be paying. :)  That warrants a 5 star yelp review in my book, and I'll definitely call them back for future work.

Had a new washing machine delivered, the Home Depot delivery guys didn't hook it up, saying there was corrosion on the pipes and the drainage pipe was non-standard.

Called Greg, he had an opening right then and was at my place in 20 minutes. He took a look, determined there was no actual problem with the pipes, hooked up the washing machine and did some quick troubleshooting and verification to ensure that it was functional, and got everything working nicely.

He and his partner were nice, professional, and clearly good at what they do. I'll definitely be calling him any time I need plumbing assistance.

Dynamic was excellent. I had a leaking, broken garbage disposal.  They were able to come out within the hour and immediately installed a new one.  From the time I called to the time I had a new working disposal was only 2 hours!  Fantastic.  And since I was a new customer, they discounted the job. Will definitely call Dynamic again.

Absolutely, hands down the best plumber and one of the best contractors I have ever worked with. Jodie, office manager, is on top of everything.  Every phone call is returned promptly.  I manage a large museum-lots of plumbing-and Consolidated Plumbing has been a pleasure to work with.  And I've been working with them for years.  Never a disappointment.  Can't say enough nice things about this company.

Hinchey Brothers Plumbing is Great! Sam did a boiler tune up in the beginning of January. Marlene the Office Manager contacted me the day before
my appointment and on the day of the appointment regarding Sam's arrival time.Sam maintained precautions wearing a mask. He was very professional/polite and on time. The tune up didn't take long.I have been using Hinchey Brothers for years! I highly recommend them!!!!

3/4/22 Update:  I contacted Jared Foster directly with my concerns and he immediately scheduled a more senior plumber to come out and replace the still-leaking shutoff valve and check the rest of the toilet over, at no additional cost.  So great customer service after a bad initial experience.  I can understand why they didn't initially send a more senior plumber for a simple repair, but it still required extra time and effort on my (and their) part to get the job done right.  Jared informed me that the original employee has since been let go.  Also, making it clear ahead of time that they charge for travel time would help manage expectations.  So 5 stars for the 2nd repair and customer service, but a point off for the bad initial experience, the surprise travel charge, and the junior apprentice not wearing a mask on the 2nd repair.

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Mike, has done a number of jobs for us over the last year. Excellent communication and top notch plumbing.  Highly recommended.

I am always nervous hiring any craftsman without a family or friend notification, and this was true for Welch's.  I had a drain blockage in my kitchen, and my efforts weren't successful in breaking it up.

Welch's was fast, courteous, and effective.  They called ahead of time to see if I was available, were clear about the plan to fix, and took care of the problem.

They weren't super cheap, but the price was reasonable and the service A+.  I will absolutely use them again!

I had a MassSave audit and the contractor who performed audit said I need to replace my Forced Hot water heating system ASAP.
Called a second plumber and he said the same -- it is old and might stop any time
Wanted a third opinion and called AMC.   Andrew's first question was - Why do you want to replace it?   He then explained that it would run for at least another 5 years or more .  
Found a professional who gives the correct advise even if it means losing profit.

I'm not sure if all these reviews are authentic. We had a completely different experience with Frank. He kept complaining about his health and charged us $95 to tighten some screws and give an estimate.

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

We have had the pleasure of using Charlie Murphy's plumbing services for the last 11 years. He is not only an awesome plumber but a great guy.  He is amazingly reliable, trustworthy and professional and his rates are reasonable. He has always been available whenever we have needed him. He is quick to figure out the plumbing problem and will immediately find a solution. Charlie is a people person who loves what he does and as a result, even though we are clearly calling him because of a problem, we are happy to see him.  He cares about his work and his clients. I highly recommend him.

Recommend Casper Plumbing & Heating.  Pat and Frank performed maintenance for me on a tankless water heater, and took care of a few other plumbing related to dos around the house (loose facets).  Professional, good communicators, and efficient in their execution of the work to be done.

I just built a custom home in Chelmsford, MA and Macco did all of my HVAC and plumbing. They did a great job and the customer service was good. I highly recommend them.

Had the pleasure of having Ron come out and replace the shut offs on my washing machine. He was on time, courteous, used Covid precautions and was very professional . He was able to come by the very day I called them and was very reasonable with his pricing.
 I would definitely recommend them and look forward to working with them again in the future.

Crescent Plumbing came out on a Sunday and helped us with a heat issue. Very professional and reliable, and they answered the phone right away. We will use them again if needed...

Cranney service people did install the necessary part to get our furnace up and running.  However, it seemed they were much more interested in selling me a new furnace.  They gave me an estimate for the part replacement and said it was a big job.  (At the same time they also provided an estimate for a full replacement.)  We decided to just repair so we had time to consider replacement and get estimates. When they came to replace the part it took less than two hours.  Online the part was listed by Amazon at $274.  I ended up paying $1144 for the repair.  I complained that I hadn't realized the estimate was actually a hard bid.  They offered a $125 refund!  I won't be doing business with Cranney again.