Best HVAC System Repair in Boston MA

I've lived in my condo going on my third winter.  I have yet to have all those mechanical gizmos down in the basement looked at, checked out or whatever you're supposed to do to them.

I have had nightmares about getting a bad contractor - let's face it - there are more than a few bad contractors out there.  Ok so please don't crucify me here but I spent the money on a subscription to Angie's List and checked out plumbers/HVAC specialists.  Came across these guys who had good reviews that were recent.

I called them about setting up an appointment for service and got a call back from a nice guy.  We set up a time a few days later first thing in the morning.  

Bill from Hinchey came out and looked at everything I needed done or wanted quotes on.  He was extremely knowledgeable and personable and explained things well.  He looked at all those gizmos and ran some tests.  He gave me the lodown on my furnace - he needed some parts but didn't have them on his truck so he would have to come back on Monday.  Since my water heater was out of warranty by a few years and didn't look all that healthy I decided to also have him come back to replace the water heater the same day.  He actually suggested doing it the same day so he could bring an apprentice with him and have help carrying the water heater down into the basement without me paying for an extra guy to help him.

All in all they replaced the water heater with a larger model, they replaced several parts on my furnace after taking it apart and cleaning it and they were both here pretty much all day.  The job was done neatly and they cleaned up after themselves.

The price was competitive...for good work and warranteed.  I'm having them do more work so they'll be back.

Great service, they came to my house to install a gas dryer, the job was efficient and the price was right! Highly recommended!

I don't write reviews but Simon and his company are awesome.  I highly recommend this company for any plumbing project.  Responded quickly to my calls. Great work ethic, very professional and knowledgeable, reasonable rates.

We are long time customers of 128 plumbing - for good reason. The standard of work is always top notch, technicians are knowledgeable and friendly & everything is left neat and tidy when the job is completed.
Nick K and Jeff F did an outstanding job today installing a new sump pump in our garage and replacing an old one in the basement. Explained what they were doing, did a great, neat job and left the areas cleaner than they were before. Highly recommended

I was pleasantly surprised your plumbers arrived so early to help unstuck my disposal.  They were very nice and courteous and in the space of 5 minutes unstuck the disposal and left me a wrench so if it happens again I'll be prepared!

I've used your company about two or three times in the past and always recommend your company.

Great service, very satisfied with everything! I had no heat in my house, I gave them a call and they arrived at my house within an hour. Very professional, prompt, honest and knowledgeable. I would highly recommend this company to anyone.

I got to thinking about things that ought to be reviewed on yelp more often than the local cupcake shop (we all know they're both delicious and overpriced, okay), and I thought about how awful plumbing problems can be, especially if the experts continue to botch the job.  And then I thought of Joe Mirabella, who had serviced my old apartment three years ago.

And I thought to myself, That guy was AWESOME!  He is friendly, funny, and, moreover, competent and hardworking enough that I remember him three years after the last time I saw him.  Not only did he always do what he came to do efficiently, he would explain all of the issues to us.  He was happy to look at other small things, without fanfare, for which I'm ultra-grateful, because what I thought was abysmal water pressure in the master shower... was cardboard that had lodged in the showerhead. (he didn't even tease me for not thinking to look)

So, considering the nature of plumbing and heating emergencies and that they often require you to let a stranger into the most private areas of your home, I think that knowing Joe is good, trustworthy, and totally not awkward about it is vital.  If I were still in Cambridge-Somerville, I wouldn't call anyone else.

I was nearly run off a road by a Hickey's vehicle performing a lane drift. No signal, no  reaction to my horn, just a my vehicle is bigger than yours and I don't care drift into my lane.

Sick and tired of all the Boston contractors thinking they can drive the way they want because they drive bigger vehicles. If I can't trust your staff to show courtesy on the road I sure as hell wouldn't trust them with HVAC equipment in my house.

Bartlett & Steadman have been our plumbers for many years.  They are always on time, informative, courteous and professional.  Rose in the office is always helpful and Dennis does great work.

I had a problem with my central AC and left a message. Got a call back within the hour.  Soon after, Jim was at my house and quickly fixed the problem at a very reasonable price.  He also spent time educating me on my system, which I really appreciated.  Great guy and a real pro.

Have had two high end projects completed by Charlie. I wouldn't go anywhere else. The work was fast, clean, professional and I've even received praise by other contractors when they've seen it.

Eric is awesome. He did our two bathrooms after a remodel and is now doing our kitchen. He has a great team, they are all a pleasure to work with.

These guys are fantastic!  When our condo association decided to install high efficiency furnaces, we got quotes from several different contractors, but few even responded to our emails with questions on the products/process.  Quarry Hills came out to our condo association meeting with 2 of their guys, as well as a rep from the furnace manufacturer and spent an hour and a half explaining everything & answering all our questions.  That alone was pretty impressive.  

The installation went great ... we even had another contractor who was installing new basement window ooh & ahh over their work!  I've called them twice since the installation when we lost heat ... the first time the came right out, and showed me that it was the circuit breaker ... something I could have fixed myself, if I had bothered to go down & look.  Not only did were they gracious about their time, but re-did the circuit so it would not be a problem in the future.  

The 2nd time I called, they came out at then end of a long day & resolved the problem.  Bill even called me the next day just to check in & make sure everything was still running smoothly.  

We've done a lot of home improvements in the last year, and dealt with many different contractors ... it is refreshing to deal with a company who answers your calls & questions & gets the work done.  These guys are very professional & go above & beyond your typical contractor.

Couldn't even set up an appointment with them to have someone come give an estimate for a new furnace. The guy on the phone was very rude and unprofessional. He continued to make excuses for as to why he would rather tell me a price over the phone than send someone to the property. Seemed like a very lazy man who wants to put in the least effort possible.

Install dishwasher                              
replace shut off              
Install kitchen faucet.        
replace water line            

AKIANS PRICE   $2,460        PLUMBER I HIRED $1,325                            
               
AND the plumber I hired picked  up the new dishwasher and faucet at no charge and disposed of the old stuff.
BUYER BEWARE! GET ESTIMATES. Almost double the price. Outrageous

RP Holmes is the best plumbing company in Newton. This company, run by a woman, who is a master Plumber. Holmes is responsive. No waiting  Same  day service if you have a problem. Reasonable prices with a senior discount. Respectful and courteous employees who take the time to explain what they are doing. Never oversteps the bounds but wait, however long it takes,  to get permission to enter your house. Holmes works for you, the home owner, not for a relative if your who feigns an interest in you or who covets  your house for any reason. We go back 30 years with Holmes and appreciate this family firms' continued loyalty to the two of us and highly recommend them for this reason.

9/26/14

My gas water heater was not working  and needed to be  replaced  so I first went to Lowes and purchased a water heater from them with the installation . What a mistake that was! The contracted plumber arrived on time but with a really cocky attitude looked at my gas water heater and said  no can't do this, its going to cost you more money , I'm confused with the current set up , the dryer its in the way  who's going to pay to move it .Was he a plumber or a handyman, I was confused more then him.

I returned the gas water heater to lowes and decided to go to Tbros since they were 5min from my home . Before going , I took pic's on my phone to show the current hook up and water heater I had currently . First impression , I was greeted by two lovely ladies at the front desk . They went and got a plumber so I can speak and explain what I needed . I showed him the pic's and he new exactly what , I needed . Priced me a quote and set up a delivery and install for the next day .

John and Shawn should up on time very friendly no cocky ness here . Looked at my current sit up and were a little confused at first but made a phone call right away to Mike ( master plumber ) he came with in 15-20 min and looked at the current sit up and gave his second opinion . The gas water heater  that was there was done incorrect with the wrong safety gas shut offs . It was not safe and not up to code .

When changing a gas or electric water heater please let the pros do it don't let a handyman or try to  do it yourself to try to save some money it could be costly mistake .

Thanks to John, Mike and Shawn , I can sleep at night . They took the time to make sure it was done right ...!

Very disappointed with the lack of service after I was recommended to GBP&H from another plumber.  If you did not want to provide me a quote, just say, Sorry, I'm too busy at this moment or I do not service the Metro West.