Best Appliance Repair in Boston MA

Fast, responsive and does excellent work with permits, not to mention cleaning up after the job is done! That is what we liked about Angel. We have been looking for a plumber who could help install our new gas dryer and also make changes to the laundry closet (we needed the new laundry unit to face the hallway and not a bedroom). There was definitely carpentry work involved since we wanted to remove the pantry-like closet next to the laundry to merge with the existing laundry closet space. Angel was very quick to respond, and when he came, he even pointed out things that we missed - like our dryer vent in our old Victorian house was totally blocked by lint (it probably has never been cleaned in the past decade by the previous owners). For safety reasons, he recommended a new vent to be built for our new dryer and he also promised that he would make it easy for us to clean our dryer vent yearly). He worked with us to give us a package price and took care of the carpentry work involved, and he even accommodated our busy schedule to make it work. The day after we got our washer and dryer delivered by Home Depot, Angel came to fix the gas connection, and scheduled the plumbing inspector, who came the next day. I was very pleased by how our laundry closet/unit turned out, and like many other Yelpers mention, Angel values good customer relations. He tries his best to give you the best solution for your money, taking into account of safety issues. Will we hire Angel again? Definitely yes!

Response time was fantastic, and it was very easy to set up our appointment to get a new sink installed and a leaky toilet fixed.  Jim arrived not just on time, but a little bit early, and he worked diligently until the job was complete.  Friendly service, too.  Everything looks great, and we are very pleased with how it all turned out.  Would definitely recommend Pescatore Mechanical Contractors to others!

Two plumbers I called never got back to me until 2 days later. I called foster plumbing at 10am. They sent a tech and apprentice to my house by 12pm of the same day. They fixed the leak within 1 hour. Ronnie and jake thanks again. Great guys and great services.

Charlie is a first rate plumber...honest, knowledgeable and great to work with...we are lucky to have found him and he comes with highest recommendation from this very fussy customer!

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

We've used T-Flow three times now (for a water heater replacement, a leaking cast iron drain section for a 2nd floor bathroom in a multi-family unit and to clear a slow draining sink in a 1st floor bathroom). In every case, they have done an exceptional job and I can highly recommend them. Since the first job, Matt has always been very quick to respond and arrange his people to come out. And during the last job,  we had only 1 day to replace the cast iron drain section (due to the tenant being out for just a day) and they stayed to almost 8pm and got it done - without even stopping for a lunch break. On top of that, they cut into the plaster walls very neatly so they could be patched easily and spread drop cloths and vacuumed everything up so the tenant's belongings were not affected at all. I cannot recommend them highly enough.

Updated: Leo and team reached out and made things right in terms of the extra pump, offering a refund.

Using this company was one of the best experiences. They were quick to respond, professional and courteous plus the fee for services was great! Cannot find any fault with these gentlemen and highly recommend them for any plumbing/heating services.

I needed IKEA furniture assembeled and contacted Paul via Craigslist. He was very prompt and professional and turned around the assembly in one day! I will be calling Paul for other jobs I need done in the future. He is very well priced as well :)

We had a burst pipe in one of the coldest spells in Massachusetts history. We called many plumbers. Jim was the only plumber willing to fit us in on the same day. He did a swift, efficient and clean job. We couldn't recommend him more highly.

We couldn't ask for a better company to take care of all of our plumbing needs. James and Josh came to install a simple water spigot in our back yard and we were so pleased with the work and the price, we ended up converting our old oil heating system to a new gas system. All of the employees of PHD are great!! Specifically Tina in the office and of course James and Josh. My husband and I have experienced some really horrible contractors who have tried to overcharge for simple jobs. Not these guys, the prices are fair and if there's any unforeseen issues they do their very best to work it out so everyone is happy. I can't say enough good things about this company. We will never use anyone else for our plumbing or heating needs. I recommend that anyone reading this to give them a call, you won't be disappointed.

Once again Sal delivers! We needed Sal to come finish our bathroom faucet and though he has been very busy with the recent flooding, he still came by in the later afternoon and got my faucet going. He is very clean, wears a covering for his shoes (footies) and works fast. THANK YOU, SAL!

I had a clogged drain in the basement, not the main drain. Called the company on Tuesday and scheduled an appointment on Friday. The technician showed up and looked at the drain (looked at the configuration maybe?) without even turning on the water, gave me a quote of $490 to snake it. I knew i t was very expensive for just snaking but I needed the problem solved soon so I said go for it. He went back to the company to get the snake (he came out knowing I had a drain problem, why isn't the snake in the truck?) and came back in about less than an hour (I was doing yoga which was about 15 min a session and I was in my 4th). I opened the door and he started getting his stuff ready while I went back to finish my 4th session. I heard him going in and out a few times so I went to check on him, he said there's a lot of grease and the snake isn't going in. So I asked him is this the only way? To snake it? He said yea, that's all I can do. Without a camera I won't know what is it like inside. I will keep tryingI said ok and went upstairs. Then my husband came home, went straight to the basement to see how the plumber was doing. I heard them talking so I went down too. The plumber was saying the snake wouldn't work, it needs a jet flush (from a real drain cleaning company) or they can dig my floor and replace the cast piping underground. I left them alone as the plumber gave an estimate for replacing the pipe ($5000). When my husband saw him off and came upstairs he complained about paying $150 for nothing and blaming me for finding this company. I was in for quite a surprise when he said we got charged $150 for attempted but failed. $150 for less than 30 mins being here and more than half of the time was giving estimate, are you serious? They might had this policy all along but I was not informed at all. $75 for estimate but not hired and $490 for snaking the drain open. Never was a $150 charge for trying to see what I can do I was ever informed. That's probably how they do business, I don't know. When I later called their company and asked for the charge they say it's a severe blockage. I guess that's what I hired a professional for right? Point is if drain isn't your specialty just tell me. Don't book an appointment and send in a Micky mouse plumber and tell me I have to replace my pipes. Not happy at all!

Update next day (Saturday): rented an auto feed 1/2 inch drain snake from Home Depot ($58 for 4 hours. Don't get the bigger 3/4 one if you are NOT using for the big main drain. Attachment heads too big to go into my 2 inch pipe) a big bottle of professional strength Drano($14), the clog was open! If it was actually a DIY job, and this company did not even have the proper machine to open drains, they are probably just sending sales person to give estimates for digging and changing pipes. I'm asking my $150 back on Monday! It wasn't even attempted and failed, it was standing by a machine and making it look like I tried.

Looking for easy money. Promised a quote on a complex project, ran down the driveway never to be heard from again. Don't waste your time.

I have mixed feeling about GEM.  

I have called them three times and used them for repair twice.  

First time I called it was for a leak in the bathroom.   It was causing a waterspot on the ceiling.  They came over and wanted to cut the dry wall open.  I thought they would have some little pipe camera unit to check but they did not.   I sent them on their way.  $99 service fee.   No big deal.   I ended up doing the repair myself and didn't have to cut the drywall out.  

Second time I called was to install a little baseboard heater for the crawl space.   It was also to remove an old heater and also to reroute a 120volt outlet.   The two electricians that came out were very nice.  The cost was $1000 which I thought was fair for a crew of two for 3 hours of work.

Third time I called was to tack a loose shower valve.   The drywall needed to be cut out and the shower valve reattached to the stud.  I bought an access panel that they installed.   It took about 20 minutes and the cost was $550.  A bit steep but atleast I didn't have to do it.  

I called them to ask about a wax ring replacement for a toilet.   They told me 555+99 service fee.   Now that's crazy.   That is nearly triple most plumbers are charging.  

I called Woods Rooter and they did it for $200.  

So yes GEM is expensive.   They are easy to contact and responsive but is that worth 2 or 3 times more?   I don't think so.