Best Appliance Installation in Washington DC

I am impressed by their wonderful customer service. I was unsatisfied with a recent service, they listened to my grievance, and refunded my service fee. I have used them one other time and the service was great, so maybe this was just a one-off. Overall, great family-owned company!

I wish I could move these guys to Texas with me!  They do a great job, were prompt and very friendly and helpful.

After: picture was of bathroom being remodeled. Friendly workers, he responded to messages and contacts quickly. Would definitely recommend to family and friends.

Just on the basis of the knowledge and attention I received from Tracy on the phone, I would highly recommend them. It isn't everyone that will try to help you figure out what your issue is before making a sale or a service call.

If she is representative of their team, I will definitely have them be my go-to plumbing people.

This is the second time that Ramon has made our family's life better!  The first one was when he installed a new laundry sink.  He was so efficient and friendly!

The second was when he responded to our tenant's report that the garbage disposal wasn't working.  Ramon just tinkered with it and it operated again.  The very honest Ramon did not want to accept any payment.  Unbelievable!  Thank you so much, Ramon!  You are a great blessing to our community!  And may more blessings continue to pour upon you and your loved ones!

David and his colleague helped me with some odd jobs around the house - caulking in bathrooms, hanging a new ceiling/fan, new grout for tiles in a closet.  He came the same week and changed a battery in a beeping smoke detector and looked at my non-working garbage disposal.  He saved me the money of a new garbage disposal by cranking the old one and getting it working again!  The best thing about David is that most of the work had to be performed while I was not home.  It is priceless to find honest and reliable services today!  I highly recommend and will use his services again.  I've been looking for a reliable Handyman for years.  You will not be disappointed!

Highly recommend 1st Generation Services. When I needed a professional subject matter expert for an electrical issue, they were there.  They got the job done with speed and courtesy.  I texted the owner to schedule various services and he  understood my schedule, most definitely a trusted agent for present and future plans for the improvement of my home.  I highly recommend this company.

Andrew installed a new chandelier in our foyer.  He was fast, efficient and did what seemingly 3 other contractors couldn't for a very fair and reasonable price.  I would highly recommend and we will definitely plan to call Andrew in the future.

This company is great!  I would highly recommend them to anyone.  I had an emergency and the owner called me from their vacation.  I was shocked.  She scheduled a plumber to come out the next day.  

Jeremy came here and worked a solid 7 hours to resolve my problem.  He was thorough and fixed the problem and the price was lower than I expected.  

This is the second time I have called them and both times there were fantastic!

An extra shout out to Jeremy, he is really wonderful, polite and worked hard to get my pipes cleared and cleaned everything afterwards.  

Clearly I can't say enough about how great this company and their staff are.

Pablo did an amazing job replacing a toilet, repairing a leaking toilet, and repairing a bathroom sink! Fast, friendly, professional,and knowledgeable describe him and you will be hard pressed to find a better repairman.

Amazing service and attention to detail. I really enjoyed working with Francisco and was very satisfied with the results. They did a whole bunch of stuff, power wash and sealing, painting and replace rotten wood, paint cabinets, add backsplash, and remodel 3 bathrooms. They worked nonstop for 12 days, including the 4th of July. These guys are hard workers!  I will use them again and you should too!

Came home to no hot water and a puddle at the base of our hot water heater.  The Durance crew showed up on time the next day and was able to diagnose and resolve the issue in less than three hours. They quickly realized that the hot water tank was still working properly and the leak was coming from an expansion tank and shut off valve. This saved us a considerable amount of money and the repairs pro-longed the life of our hot water tank and system. The plumbers were professional and courteous and even worked around all the toys in my children's playroom! Definitely recommend them for any plumbing work needed in your house.

Gary T. Payne is the only plumber you can trust in DC/MD/VA! He is responsive, courteous, punctual, and on top of his game. My condo building has difficult rules and requirements and he worked with my building to make sure every T was crossed and every I was dotted. He helped me locate some fixtures on my own so I could save some money. He finished the work efficiently and even took the time to let my dad show him an old Lionel train set that my dad was so proud to show him. No other plumber has been so helpful, personable, fairly priced, and such a pleasure to work with. I highly recommend him! I will never use another plumber again! I have nothing but good things to say about Gary T. Payne!

We had several different plumbing issues that were all resolved same day. They explained everything in good detail and I felt the cost was reasonable. They snaked a drain, replaced a faucet and removed some unnecessary pipes left from an old sink no longer in use. Would definitely use them again should we have any future plumbing issues.

Patrick, and his team- Steven, Alex and Pat Wolfe,  installed a tankless water heater , 3 toilets and a kitchen faucet and they were great!!  I will definitely call A Better Plumber for any future plumbing needs. I will encourage all my neighbors here in Solomons to call you the next time they may need a plumber.   Great job by all!!  Thank you

Blood Money

Hot water heater broke.  They came out same day and on the early side of their window (so far so good) but then had the nerve to charge $2500+ for installing a new 50 gallon water heater.  By my calculations and research, parts & labor on this, even on the high side should be about $1500.  There is no other way to describe this but BLOOD MONEY.