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Carlos Reed did a great job. Arrived early. Explained everything and worked quickly. Good job.

owning a home....

or rather, paying off a bank who owns your home while you occupy it, can be expensive.

occupying an older home can be even more expensive.

working so much that you don't have enough time to do the minor repairs yourself, can be expensive.

case in point - my bathroom sink that i have been battling with over the past year. i'd tame the beast, then it would come back at me, and then i'd tame it again. the sink roared back and not being able to take time off from work, i was pretty much forced into calling a plumber to come in on a saturday.

not really an easy thing to do, so i went with Thomas E. Clark.

i scheduled an appointment. a window from 10am - 1pm was set up. i got a call at 10am saying that a plumber would be arriving in 45 minutes. he did just that. he snaked my sink, got it working properly, and didn't leave a mess, all within about an hour. i asked a few questions. he answered them. damn galvanized pipes.  

$69.00 service fee
$155.00 for the sink repair

i'm pretty sure i could have gotten someone cheaper, but since it was a saturday - i was pretty much stuck. i'm pretty sure that i could have rented a snake and done the work myself, but i wanted a little professional insight upon the state of my.....    errr, the bank's 60 year old pipes. i got just a little insight.

all in all - they did the job and were completely professional.

the price??????

i don't know?

if you know of a person or company that can do this kind of work on a saturday morning at a better rate, please let me know.

Have used Shanahan's for several years. Always pleased, so I was surprised when I called to get Snell. I went with them as they had my records. My AC had gone out after a sweltering week. Franco did a great job and was very professional. He gave me several suggestions to avoid having a leak in the future. While the cost seemed a little high, I'm glad to have the cool air back in the house. Thanks Franco for your assistance.

Patrick, and his team- Steven, Alex and Pat Wolfe,  installed a tankless water heater , 3 toilets and a kitchen faucet and they were great!!  I will definitely call A Better Plumber for any future plumbing needs. I will encourage all my neighbors here in Solomons to call you the next time they may need a plumber.   Great job by all!!  Thank you

Anytime I have a HVAC issue I expect an expensive bill. I've typically always found technicians to over-inflate the issue. Not the case with Cardinal HVAC. They found a part to be clogged and dirty causing my heat to not work. Fixed it! Heats been working over 4 weeks later without the usual let's replace your whole unit. Thank You Mike!

Super speedy and efficient. He arrived less than an hour after I reached out and fixed my HVAC quickly. It was a hot day so I'm very grateful for him being hardworking and available.

Update January 2022: We woke up this morning to find that our furnace was no longer putting out heat and the smart thermostat was blank without power. I reluctantly called John Nugent and Sons because they installed the system before we bought our house and I knew we needed this fixed ASAP before the evening. I had a poor experience with them standing me up with the water heater installation last year but I took the chance.

The person who took my call was nice and helpful. She said a technician would arrive within two hours and he showed up in about 45 minutes! What an improvement from last time!

I am upgrading my one star review to a four star review based off of their timeliness this time and the absolutely stellar work from Mr. El-Oukili. He was so friendly, explained exactly what was going on, and fixed our issue in less than an hour! I will be specifically requesting him next time we have problems with the hvac.

TLDR: service was quick and the technician was great. There still may be a chance they no-show but I'll be giving them another shot after this time.

I have used this company a few times now mostly for adding fuses for our outdoor kitchen and heater for pool. They were efficient and knowledgeable. I'm not super happy with the looks internally within my guest bedroom but it works. Also the outside outlet is not quite sealed properly and I'm afraid it cause an issue. I out a covering over it but definitely going to need it replaced. I like how quickly they were able to come by and fix each inquiry. Just not sure the full extent of the fixes, feels like it is always rushed. Could be that the jobs are not being pursued like before Covid, but electricians sure seem to be in demand. I'll give them another opportunity.

Fantastic customer service!  I had a home inspector who had identified two minor issues to my HVAC.  Thomas from Cardinal came out to check out the issues.  He was able to easily fix one of them.  After clarification from my real estate agent on the second issue, he was able to determine that the home inspector was incorrect about his diagnosis and recommended repair.  Thomas wrote up a report for the real estate agent documenting the details and I was quickly email it to my real estate agent.  I was only charged for a service call.  I would definitely use Cardinal again!

We called Zivko twice.  He replaced our kitchen faucet and then we had a leaky pipe in the basement-both jobs were very well done.  He went above and beyond, explained what needed to be done and answered all follow up questions I had.  He was punctual, professional, efficient and pleasure to work with.  

I hope we will not need a plumber any time soon but if we do we will not think twice about  who to call.

Thanks again, Zivko for all your hard work!

Yessir is a very experienced plumber. He did a couple of complex projects for me with perfection, provided few plans, were upfront about costs and materials and risks.
And it was fun to work with him. Will hire him again for my projects

UNLICENSED PLUMBER!  I paid this guy $1300 in total and my plumbing was worse after he worked on it.  Every time I take a shower or wash my dishes, I regret letting this guy into my home.  

I paid him to ix my shower and sink, and he did half of the job and then left the country for a month.  I paid by check, so my money was long gone by the time i realized that he wasn't coming back.  I finally got in touch with him a month later, and he still couldn't correct his mistakes.  I have to shower under a trickle of water.  My children can't take a batch in a tub full of warm water---after I paid him $1300 for shotty work!

Stay away from this guy and this company.  you will live to regret if you don't.

I had a hot water heater leak and thé water was leaking out into my basement. Two guys showed up, took a look and said there will be leakage, did NOTHING, and tried to sell me their yearly contract, took $50 and went away. they did nothing, not even advise me in next steps. I had another plumber come in, he closed the valves, drained the water, opened a faucet to help drain the water, and advised me on next steps. That is what I call service and mitigation of an emergency. I do not recommend Len the Plumber at all. Useless, money grabbing business. Absolute waste of money and time. They truly do not care about their customers nor do they know what they are doing.

If there was an option for a negative rating, I would have selected it. Do yourself a favor and call a different plumber.  John G. Webster caused extensive damage to my home and then was not forthcoming about promises made to repair the damage at no additional cost.

My husband and I found a leak in our basement, which was caused by a leaking pipe in our upstairs bedroom.  The plumber (who I will not name on the review, but pm if interested), said that it was a big job and he'd have to knock into the plaster and dry wall in order to search for the leak and then repair the pipes. The leaking pipe ran the length of our wall from the bedroom into the basement.  So the plumber had to knock through large chunks of wall. In doing so, he nicked and damaged segments of adjoining walls that did not have to be impacted by the work.  He conveniently failed to mention this error to us and we found out after inspecting our home.  The plumber also was sloppy and in a rush (he was on the phone with his friends the entire time he was performing the work) and he failed to properly attach or secure the new pipes that he installed.  So we woke up the next morning to a brand new leak dripping from our plaster ceiling into in our entryway.  He also failed to properly cut the new pipe (he cut it way too short) that attached to the bathroom toilet and as a result, the pipe doesn't lay flat against the wall, but is at an angle.  Why he didn't do this the right way is beyond me. But in any event, it shows the poor quality of his work. Also, when he turned the water back on, the pressure completely wrecked our existing shower faucet and kitchen faucet. When we complained that at the end of all of this we wouldn't be able to use the kitchen or shower at home until new faucets were installed, he blankly stared at us and deflected blame, saying, these things happen.  Oh really? Well, unfortunately, your shoddy work was the thing that happened.  So on top of everything, we had to buy new faucets.

As for the plumber himself- basically this guy was either unqualified or too inexperienced for the job or at the least was off his game that day/didn't care.  Because his quality of work was terrible! His personality wasn't any better.  He made a mess of our home and slammed doors repeatedly while going in and out of the house.  And to boot, he was pissed that he was called back to our home on a Sunday to repair his mistakes! Frankly, after the damage he caused we didn't want him back, but had little recourse at that point. He even threatened to not come at all unless we were nice to him.  Ha!  Someone needs to rethink being a plumber because they don't have the skill or work ethic for it.

The manager of the plumbing company (again, I won't name him here...) promised my husband to pay for the cost of installing the faucets and promised to pay for the repair damage the plumber caused.  He also promised to pay for us to have our ceiling leak fix and plastered.
However, this was all a lie, because when push came to shove, the manager denied ever making these promises.  We paid for the faucets and the plaster repair work. In the end the company paid for only a small part of the damage they caused. My husband and I spent thousands more than we initially expected and were angry that Webster refused to take responsibility for their employee's errors.  

Luckily, we hired an amazing plaster/painter who has since restored our home. That's the only silver lining here.

Called Magnolia to schedule an appointment for a leaky tub. Really quick and easy to schedule an appointment, staff was friendly over the phone. For this reason only, they received two stars.

Magnolia charges a standard $75 service call fee just to come to your home to inspect your issues. A team of two arrived at my home, on time. They proceeded to go into the bathroom and grabbed a large bucket, which I supplied and filled it with water. One of the plumbers places the bucket on the tub and notices separation from the grout where the tub meets with the tiles. He points that out to me and said, that's it. I had asked him if they do grout work he responded back, no we only do heating and plumbing. OK not a big deal, right? I pay them the $75 and do the grout work myself...

A week goes by and I continue to see the stain on my ceiling get bigger and bigger, by this point the ceiling from where the tub is located is bowing. So I call a another plumbing company, he finds the issue immediately. Apparently the clay from where the drainage and tub meets started to dry away and water was seeping through. Charged me $40 for the fix. Since then I've had no issues at all.

I find it ridiculous that Magnolia charges their customers a service call fee, regardless if they fix the problem or not. In this situation, I felt BOTH plumbers were too lazy to further inspect the issue. They just decided to charge me a $75 fee and go about their business.