Best Electric Furnace Repair in Tucson AZ

Personable, professional, and completed the quoted work on schedule. We will be going with their annual maintenance contract.

We had a 23 yr old HVAC problem, getting cold air only.  They came out the same day to give us an assessment and options to fix or replace. We decided to replace on Tuesday, and it was installed on Thursday.  Warm and cozy just in time for the freeze.
The men who came to do the work were great. Showed up on time, were courteous and kept us informed as they worked.  They also saw our solar water heater and noticed that there was a leak and suggested we have another Parker look it over.  
I'll right another review once that job is complete.  I'm confident it will be another great job.

They came out to give us a FREE  ESTIMATE on replacing our unit and we got a bill for $147.50 bill that they never mentioned to us at the time of scheduling. We had called 3 companies and ended up going with the one of the others.  And the other company never charged us for their estimate even though they did not do the work.

I had reached out to them and finally spoke to one of the owners Millie,  who was pleasant and reasonable. She explained that the charge was made as the tech billed us as diagnostic not for an estimate. She was able to void the bill. Given the owners responsiveness to the situation and their timelines for the estimate, we would consider them for future cooling needs.

i've Known Andrew for a while now, and the folks at ID are great. I recommend him to friends and family. We use them for our AC and they are our go-to whenever anything goes wrong with our plumbing. It's nice to have one company to call for any repairs

I had a technician come out on 6/29 after my AC downstairs went out in the 100+ temps. He told me that my compressor was inoperable and left me with a quote for a new unit. I was charged $60 for the diagnosis. I had replaced my upstairs unit with Cool Breeze about 6 years ago so called them first. They didn't have any record of me buying from them. I thought this was very strange so decided to call around.
Yesterday I have another tech with Temperature Control Inc tell me within minutes of arriving that my compressor was fine! He got the unit up and running and cleaned off the coils (free of charge!) and recommended some basic maintenance. The unit is old but it's not dead yet. We will replace it at some point but it's not an emergency.
Bottom line the Cool Breeze guy was either incompetent or dishonest. Either way he didn't do his job and left our family (including a 6 month old baby) in the heat and charged us for it. I just called them to request a refund and they refused.
Don't let the urgency of air conditioning cost you thousands like I almost did.

Ripped off and overcharged.  They were hired by a contractor who gave them specific info about the parts they would need for the job.  When they showed up three people (this was clearly a one man job), they looked at the work, and said they had to go back to the office to get the parts.  That resulted in an extra $150 charge.  Very dishonest people.

TERRIBLE SERVICE!!! Don't be fooled by their nice guy radio commercials. 0 Stars!!!
Do not waste your time with this company!
I called Goetll for A/C service on 5/25/16.
I've been trying to get in touch with the manager Teressa for 2 weeks with no luck. After multiple calls to the company in more than 2 weeks they told me Teressa would for sure call me within 2 hours because they were sending an email to ALL managers. It's been more than a week since that and I have yet to hear from Teressa the manager. I just needed some questions answered regarding warranty and the fee of $2600+ they were charging for a repair.
My advice is GO SOMEWHERE ELSE!!! I ended up calling Family Air and they took care of my problem right away for a much much better price.

At our contracted A/C maintenance check on April 26, 2022, the tech did not do a complete job nor was he able to send the email invoice with pictures.  I called every few days requesting to speak with a manager to discuss my concerns.  I was told on more than one occasion that he was reviewing my file and would call me back that day.  On May 9th I finally connected with Manager Mike, who grudgingly agreed to have a senior tech come do a recheck and told me he would review my file and call me back.  I was called by a scheduler only, so I called Mike back and said I still had unanswered questions.  He was very dismissive and unapologetic, and asked if I just wanted to cancel the whole thing.  I replied that I would like the service I paid for to be done correctly, and felt some compensation was due for our inconvenience.  He said he does not compensate for not returning calls.  I told him I was not sure we would renew our contract based on this entire experience, and he again told me he would review my file and call me back that day.  That was May 9th and I have yet to receive his callback.  The senior tech who did come on May 13th did a thorough job and was extremely pleasant and informative, which is unfortunate since we won't continue to do business with a company managed in this manner.