Best Tankless Water Heater Repair in Santa Ana CA

Last month my Kohler kitchen faucet had a leakage at the hose connection. Kohler informed us about a hose that needed to be replaced, and referred B&B Plumbing as their authorized technician.

B&B Plumbing quoted us about 1 hour to replace the hose - fairly reasonable at first. However, things went south from there: the technician got stuck pulling the hose out of the bearing post. He tried a few times to UNSCREW the hose out of the metal bearing post but no luck. He then spent over 40 minutes looking up the manuals online and contacted Kohler customer support. Kohler support guided him to look up the installation and faucet services part diagram but he still couldn't unscrew the hose out. Finally he came to the conclusion that the connection was corroded/not fixable, and we had to buy a completely new faucet set (~$800 + installation). He was at our place for 1 hour and 17 minutes. and decided to charge us ~$300 for 2 hours of labor - completely insane given nothing was fixed. At the end we negotiated down to 1.5 hours (~$220).

Now two weeks later, I decided to try a general contractor, and it turns out that hose is NOT to be unscrewed as there's no thread at the connection end - there is a clip to secure the hose to the metal bearing post. Simply take out the clip then pull the hose out (took 10 sec). After replacing the hose, the faucet functions perfectly fine, but I was very surprised that as a Kohler authorized shop, the technician lacks this basic plumbing knowledge and had to learn it online on the spot, charged the clients for the on-site employee phone training/support, and then after all this work arrived at the wrong conclusion. Very disappointed at the least and regretted using them in the first place. If you have plumbing issues, find someone who really knows what they are doing, or save the money and look up on youtube for tutorials. Avoid those who charge only easy billable hours.

Mark and chip awesome great customer service very pleasant. On time couldn't ask for nicer people I highly recommend them. Chip you're awesome I would give them a 10 out of 10

CAUTION!!!  
Do NOT do business with these people unless you have a way to contact Mike directly.  Because once they mess something up - You DO NOT want to deal with Bonnie!
Things got ugly after their guy smashed his truck into a car while working at our house.  He could show no driver license, his proof of insurance was long expired, etc. And Bonnie is the one that got NASTY to us about it ....   (I was never even mad about the crash - stuff happens.  But Bonnie was HORRIBLE, she seemed so nice until ... and then watch out!)
The repipe was done back in April 2016. Now, we have had leak problems.  Three weeks of leaving messages, and sending texts (6 texts sent), and NO CALL RETURNED IN THREE WEEKS.
Mike, if you want this review to come down, call me yourself (no more Bonnie, please) and fix this. (Hopefully, your guys didn't smash into so many cars in April 2016 that you can't figure out who to call.)
I will update this to reflect when I can get a call returned. So far, three weeks and counting ...

I knew I was in need of my yearly hydro-jet service when my drains backed up this morning. My friend recommended Andrew's. Andrew quoted me a fair price, lower than my previous company, so I went for it.
I was surprised when he told me a camera inspection was included with the service. I got to see the before and after of the line( which the other guy didn't show me) which was awesome.
Overall I am extremely satisfied with the service I got today. Thanks Andrew.

I was in a really bad situation with my sewage pipe to the point where it started to wreak really bad and I could not find a company to get me out of that situation until I found Better Sewer Maintenance they were very professional and knew what they were doing they got my pipes fixed and the smell was gone big thanks to Better Sewer Maintenance

I do not recommend this company. My AC stopped blowing cold air. I had just received a coupon from Dial One Sonshine in the mail for $100 dollars off of any service. I saw they had decent ratings and I decided to give them a shot. They arrived, one tech climbed up on the roof, said he needed to call his supervisor. Then the second tech arrived and said our system is shot and needs a complete replacement to the tune of $14K. Huh? We just replaced it 8 years ago, it should last 11 - 15?!

They charged us $89 for the visit. I asked for a complete and detailed estimate... and never received it. I received an invoice for the visit.

I called a second company. They came out and fixed our system for $300. They said the fuses were removed and that someone had released the coolant from the system. The cap was off?! They replaced the fuses and added coolant and did some maintenance stuff.  

Now I'm not accusing Dial One of doing this... BUT you would think they would have noticed that the fuses were missing and the coolant was drained. The AC unit is not exposed to the public, it's on our roof. And isn't super bizzare that we received this coupon the same week that our AC went down, out of the blue?

I called Dial One Sonshine and talked to a manager and I complained about it to him, he apologized and said he would give us a refund and was going to check into it. We never heard back from them again. This was several months ago. I waited... and now I'm leaving an honest review.

Stay away from these people. I can't trust this kind of business practices. At least return the call. Two thumbs down for this franchise, period.

Ismael was the technician and was impressed with his workmanship, Ismael solved three problems for our facility, Ismael was able to pull toilet and run cable pulling back roots clearing our line. Ismael also was able to fix leak located in wall area and finally Ismael was able to dig in front of house and replace broken pipe and putting pipe coming up from ground to run cable for future. It's like nothing happened to the garden in front of the house, he puts everything back to where it should be. Ismael finished at 3 am in the morning, so impressive and dedicated to completing job tasks.  Ismael for your hard work.

Omar is very pleasant and professional. He did his best to service my old heater but was unable to fix the issues. He showed up on time and did quick replacement with a new wall heater and piping. I highly recommend Stephens Plumbing service!

Reached out to KNC plumbing and had a prompt response over the weekend. Kristopher the owner came that same Monday and repaired my leaking shower valves back to new condition. He was professional making sure to cover his work boots with covers to protect our flooring while he walked through the house, and made sure to lay down protective blankets around his work area as to not damage anything in the process. Pricing was fair for the job. We found our plumber here in Lakewood. I would recommend Kristopher to anyone.

We are getting to the end of a bathroom total gut and remodel and after the floor was tiled it was apparent the toilet flange wasn't going to work in that location.  

We called Aaron and he came out and worked with our contractor to fix the situation without a huge rip up and repair job.  Basically he saved the day and sorted out the problem, replaced the old cast iron pipes without us having to replace the huge main fixture that tied into the other toilet in our second bathroom - Phew it would have been a costly mess.  

He came out quickly, got under our house, replaced and repaired everything and the cost was fair.  

While he was under the house he checked on a few other things for us and we are so pleased we are having him back next week to install the new water softener.  He and his team have replaced the guy we had gone to in the past.

Very happy we have found him!  And as someone else mentioned, no butt crack or smell! hahaha  Oh and you can pay by check or via the phone.  So fancy.  

Thanks Aaron!

Overall great company. This is my second time receiving services and no complaints. I think it was Chris and Matt that helped me out and they did me a favor and resnaked the line after it was already clear. Overall very helpful.