Best Gas Furnace Installation in San Antonio TX

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

George came by to fix my bathroom fan. He took the parts from multiple fan units and created my own custom fan for my bathroom in about 30 minutes. The suction on the fan is great and there is a huge difference in the quality of the air after a shower as the mirror is less foggy and it seems like the airflow is circulating exceptionally. George is a class act and his work is impeccable. I will definitely recommend him and his crew to anyone.

This is the second time I have had to use Guarantee for service and both times we have received excellent service by the technician Bill. This time he had an assistant with him. We had a clogged drain and he listened carefully to my description of the problem and you could see him thinking as I was talking. Because we live in a mobile home, Bill has a unique perspective because he has lived in one, too, so he is familiar with the issues of mobile homes. He then went out to our clean out plug and started his investigation and easily saw that the problem was downstream of that point and it was the park's problem. He then went over to the park office, explained everything to them and got a commitment from them to fix the problem. Then he came back in to my wife and I, explained everything to use, told us we were only liable for the service diagnosis charge of $39.95. We gladly paid him, chit-chat for a minute or two and said we'd see him in two more years. Don't hesitate to use this company.

I called 1st Call Plumbing for a sewer line repair. They were on time and professional. Justin explained what had to be done (4 ft access hole and 10 ft tunnel under the house). They got to it right away. Everyone I encountered during the process was very polite. They are my go to plumbers!
Thanks, 1st Call!

I had a mice/rat problem and it was urgent to have service at my residence. The estimator was quick, efficient, informative and knowledgeable. Then, it took a long, long time before anyone contacted me to schedule actual service. A technician came out and did most of the work, but he did not provide pet-friendly traps (used regular) even though the contract stated pet-friendly. He cut screen in a jagged manner that looks amateurish and ugly (now I  have to get someone to get up on a tall ladder and trim it neatly. And, he did not block off the window A/C unit where mice were getting in, telling me that the temporary cardboard and tape were 'good enough.' I asked for screen and he gave me some, to do the work myself. $1100 and I have to do some of the work myself??? Do I get a refund of part of the fee, so that I can pay myself to do some of THEIR work? Really? I have to go and buy special screws and take the time to do their work. If I knew in advance how long scheduling would take and that I had to finish up 25 percent of the work myself, I would have hired a less expensive handyman. Maybe it was a 'bad day' for the technician, but I am not in a happy place.

We learned today that Shafer Services in San Antonio, Texas has been scamming us on our A/C system for 5 years. Claiming to need to replace parts under warranty so they could charge us expensive labor. We caught them in a lie when our A/C certified contractor took a look and saw the leak in the coil they were claiming to need to fix at a cost of $1200 was perfectly fine. By the way the same coil was replaced one year earlier. They claim it's bad from the manufacturer. There was no leak at all. Then they went to the trouble to try to cover it up. We recorded everything and have proof of the fraud. However, sadly we also learned that most A/C companies do the same. They will confidently tell you to get a second opinion because they are all in on it. my contractor fixed what they broke in trying to cover their tracks for $125  

My advice if you've also been having lots of trouble with your A/C according to Shafer or any of these scam companies, is to ask for proof of what is broken and then when they try to show that proof, hire a contractor who is A/C certified to verify it. Our contractor told us exactly what they would do, word for word and that is exactly what they tried to pull on us. Do not trust them. We originally trusted them and gave them five stars all over the internet. We fell for this little scam where they pretend to save you from everyone else and then they just start scamming you with their regular maintenance and fixes when issues come up. And I promise, there will be issues.

We needed a shower faucet fixed and they were here quickly and took care of everything to our satisfaction. Very good customer service by Darius M. and would have no problems hiring them again.

Do not use Fox.
I manage a showroom. We had a squeaky AC and scheduled an appointment to come have it looked at. I specifically requested a specific  day that Fox agreed to so I would be in the showroom at the time. They showed up a day early because it was more convenient for them without any heads up--I would have happily met them there.
The tech was great and changed our belts. We also needed to change filters but we did not have those on hand. I made an appointment for the next week.
Again, Fox showed up on a different day as what was scheduled. The tech came and mentioned he was here to change the filters. Once he was done he mentioned that he had changed the filters and the belts because they needed it. Keep in mind Fox had changed our belts the week before. This is not something I had asked for and the tech was being dishonest.
He then told me I would still be charged because he used Fox's belts. After some pushback and a phone call to Fox, he said the belts would be taken off my bill.
Frustrated with this dishonesty. Fox did remove the charge from my bill.

Returned my call for service approximately 10 days after I made the initial contact requesting help with an ac unit that suddenly and unexpectedly stopped working. Had no AC in the house and requested an advisor to quote for a complete system, condenser, coil, and furnace. Never heard back. In the meantime had 4 other contractors come out evaluate my concerns and offered solutions. Ultimately choose a professional company with a great parts AND Labor warranty. Couldn't be more happy with my new Carrier unit. Sorry John  Wayne maybe you have more business than you can handle or maybe I just fell through the cracks, but my family needed relief from the heat and humidity all through STAR testing and in my opinion you all failed miserably

Updating: Goettl had an error in our email and has subsequently sent the report on our service visit. The report included post-compressor-service photos to confirm the amp-pull had come down, along with video and photos of ductwork status, etc. To Michael A, I was unable to private message you via your response comments, but I appreciate the follow up.

Absolute garbage, paid over $7,000.00 for a small 2 1/2 Lenox system. They not only threw away a brand new Honeywell smart Alexa thermostat $140 out the door thanks for that but the system they replaced had a 4 inch thick hepa filter with a garbage 1 in filter that is so small even home depot doesn't sell that oddball size. They took clear advantage of an 84 year old woman.