Best Water Heater Installation in Reno NV

Stood us up after I took off work to meet them at my home...you'll see upon review that they do this frequently - unprofessional

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

The  3 P's.....personable, prompt and professional! I highly recommend Al for all your plumbing needs!

Trevor has been back to do some other jobs around the house.  It nice to have someone who is skilled and reliable.

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

A guest staying at my condo clogged the kitchen sink. I called/emailed 3 plumber in the morning. Later that morning, John was the first (and only) one to call me back. He was busy, however found time to unclog the sink that afternoon. Good work!

Great people to work with! The customer service representative I spoke with on the phone was very nice and they were able to take care of our plumbing needs immediately. When Tom  got here he was very pleasant and worked very efficiently and got it done within 10 minutes of being here. I will definitely use them again in the future and recommend them to anybody!

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

Gibson Plumbing was involved in two of our bathroom remodels, so when we had a issue with our water main we called Gibson Plumbing. From our initial call with Michelle to Cary's speedy survey of our issue and plan to solve our problem, we were very pleased.  Daryl and Sal arrived as scheduled and worked in less than ideal conditions between a tree and brick wall!  Cary returned review the job with us. We are very pleased with this company.  Thank you to your staff.

Judy and Boies Hall

This is the best plumbing company I worked with. Dave is very skilled as a master plumber, and Barbara is very professional with setting up the appointments .  They have reasonable prices and the work quality is great. I highly recommend them anyone who needs a plumber.

Honest, and a nice guy!

I called Don on a Friday afternoon regarding a problem I was having with my water heater. I didn't think I would be able to get anyone to come out that day. In fact I originally called Jackrabbit Plumbing because they came up first in my google search. They didn't answer so I left a message, waited a 1/2 hour, and called Don when I didn't hear from them. Good thing I didn't wait for Jackrabbit Plumbing to call me back, because they never did.

Don was friendly and very willing to answer my many questions. He was able to fix my water heater just by replacing a couple of inexpensive parts. I was so relieved to not be told that the entire heater needed to be replaced. Thanks Don!

The worst service ever!  After being overcharged by them for years,  I called about an underground water leak.  A guy came out, looked at it, never lifting a shovel.  Then told me the live tree would have to be removed by their backhoe guy to fix the leak.  He said it would be around $3500.  After a professional landscaper capped it, I received a bill from Jet for 245.00 for that incorrect estimate.

Before that incident, they sold me an overpriced water heater.  When it began flooding the pantry and carpet, I called them to ask how to turn it off.  The girl said she was new.  She'd call me right back.  After googling it and stopping the water flow, I called again, to have them repair it as it was still under warranty.  Since she never called me back, I jokingly asked her if they had ownership in the local carpet co.  I again waited.  I again called.  They said they didn't want my business because of that and the estimate issue.  Unbelievable.

I knew when I bought my 70 year old house that the sewer line was ... sensitive. That compromises would have to be made for pipes well past their expiration date. But this year it became clear that it was time to call in the professionals to take care of a problem I had hoped to avoid - a complete replacement of the sewer line.

I was referred to A1 Plumbing, and from start to finish, they couldn't have been better to deal with. Their estimate was more than fair (and less than I had been dreading). The team arrived on time (a rarity these days). They excavated four deep holes with a care for the existing landscaping. They did the pipe bursting and connections (fascinating!). And then they put everything back together so well that it's hard to tell at first glance that they were even there. All of this they did in two days with me watching over their shoulders, asking questions about the process and taking pictures. They turned what could have been nothing more than a depressing necessity into a fascinating demonstration of skill and knowledge.

No one wants to have to replace a sewer line. But if you find yourself in that position, know that the people at A1 Plumbing are the ones to call, full stop.

ROOT ME!!!!!

DO NOT USE THIS COMPANY! THEY WILL RIP YOU OFF WHEN EVER THEY CAN!

I had the misfortune to have this company do a service call on my roof top swamp cooler. Somehow, it started leaking and my HOA called Root-O-Matic to stop the leak. The bill the HOA presented to me came in at 2 hours at 84.00 per hour, 168.00. The repair was for adjusting the float valve.
I felt that this was an excessive amount of time to do such a simple repair. I complained to the HOA. They told me they couldn't adjust the invoice and to call John, and talk to him. I call several times and left messages for John and Luis. I even called, asking for a quote on doing a repair. Neither answered or returned my calls. I had to resort to using a fictions name to speak with Luis. With out going into detail, and acting like a stupid home owner, he accurately diagnosed the problem and said it was an easy fix, no more than and hour. So, 84.00.
I call the HOA back and relayed what I found out. Again, no help but the HOA guy there said he would talk to the owner, John, about why they billed out at 2 hour for a 30 minute job. When the HOA guy got back to me, he said they didn't have a ladder to get to the roof and had to go back to the shop. So I have to pay for their stupidity!!!!!!! I called John again and left a VM. Again, no return call.
If you still think it is a smart idea to use this company, make sure to tell them all the tools that they need to bring. Ladders, hammers, pliers, drain cleaner, might even remind them to bring their truck. Otherwise, they will be more than happy to over bill you when they didn't bring what they needed. Oh, I and I suspect that they will be more than happy to bill you when they don't do the job right too. Just make sure you keep an eagle eye on them.

We currently live in the northern Reno, NV area and encountered our second drain issue this month.  We called and within the hour Bryan from Roto-Rooter arrived.

Bryan was one of the most courteous and attentive people I've ever had the pleasure of encountering in any service industry not just plumbing and drain services.

He  went to work quickly and with a positive disposition quickly identified the issues and had some great recommendations.  Based on his advice and demeanor I decided I would buy the extended warranty on the service because any company that would employ someone like Bryan is a company I want to continue to give my business.

I cannot recommend this company and Bryan, in particular, high enough.

I was halfway through a shower valve repair and realized it was going to be a bit too much work for me. I'm glad that I got good expertise to finish off the job for me.

I'm happy with the work Jon did. He was friendly, professional, and got the job done right.

Our DIY project went really wrong!!!! Friendly Plumbing staff and Plumber Carlos saved us when we were up an icky creek. Fantastic and helpful service normally, but they were responsive and there for us when we had a crisis.

Had a new garbage disposal to install...CNC was recommended by another business in Fernley that has excellent service. So I tried calling CNC 3 or 4 times with no answer, so I left 2 messages at 2 different numbers and no return call after 24 hours. Guess they make more money than they need.

Had to call a company out of Sparks to come do the work!