Best Heater Repair in Reno NV

I just called to make an appointment and was told, No, we are too busy. Seriously? Bad customer service; I'll take my business elsewhere.

John of Bertani can out to our home on a Saturday afternoon to provide us with expert advice on what should be done to correct an isssue with a shower stall that was leaking.  He was very clear as to how the problem would be correct and shared many tips as to how it could be done in an economical way and still maintaining a high level of quality. He listened to our issues and provide a well thought out solution. We would highly recommend him to anyone who is looking for a exceptional plumber
Rich and Linda Condon
Incline Village NV

Sam came out when our real estate group would not do anything about a smell in our master bath that was closing air ways down. Sam knew exactly what the problem was when I described the smell and when it's bad. He came over identified the smell was sewage and had it fixed in 20 mins. Then had me call couple days later to ensure he did the job perfectly, which he did. He could have gouged us as many others tried to, but he was so reasonable, quick, and experienced. If I ever have any plumbing problems he will be the only one I call.

The  3 P's.....personable, prompt and professional! I highly recommend Al for all your plumbing needs!

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Got an appointment less than 48 hours out (not an emergency), and David called the morning of to suggest what he thought the problem was and if I could do it myself, we could cancel and save the money. Thanks, but I didn't want to do it myself! I appreciate the gesture and free advice. Also advised of a change in morning work before me that might cause a little delay.
Installed new faucet in 25 minutes, almost half the time he estimated! Friendly, quick, clean service, advised on what to look out for in the future, warranty, and was on his way. Overall, great experience with zero fuss and a fair price for services.

Several people recommeded GPI plumbing to me. They have a very good reputation around town. So I thought i'd give them a shot. I called in and explained the problem. After getting into contact with their office I got a call back from one of their plumbers named Chris. Chris did not listen well when I explained the problem (a leaky union in my water box near the pressure regulator) and insisted on taking a look before making an estimate (a $100 charge). He also refused to narrow down the price any more than between a few hundred and several thousand dollars (mind you, this is a leaky pipe!). His attitude during the phone call was that I was a nuisance and a bother, which is surprising to me as someone who works in a service industry. Generally, you want to be nice to someone who hasn't made a decision. It sounded like he, and the rest of GPI plumbing were too busy tofix my leaky pipe. In the end I did not invite Chris over to work on my leaky pipe, which is why I've given them three stars. I'm giving them the benefit of the doubt that maybe it was a bad day for Chris, or maybe my experience was out of the ordinary. Regardless, I would choose them if I didn't now know of a better plumber. There must be some reason why there business is doing well...

Never have I had such a positive experience in nearly 50 years' working with the building and construction industries. I beg your indulgence as I relate my story.

I was scheduled for serious spinal surgery in San Francisco on June 3, 2019.  Just before we left we had a sewer blockage for the third time in May, 2019. This time it could not be cleared. To my good fortune, another plumber recommended Jay McColl who had the equipment necessary to power through most obstacles. Jay came out to look at the project and give us an idea of the nature of the problem and what it might cost to make the repairs. Knowing that the sewer line was the original, as built in 1939, he explained several likely conditions and proceeded to take a closer look.  He advised us that the pipe had rusted through and partially collapsed. He explained several alternatives and recommended pipe replacement because of the visible damage. He suggested the burst technique to remove /replace the damage. The project included replacing the existing sewer line (which ran under my garage floor), removing the obstruction in the line and installing additional cleanouts per city code.  I authorized him to proceed as may be required and my wife and I left for San Francisco.

Jay got to work and secured permits from the city, arranged equipment and set up the project to move ahead on my return to Reno.  I had expected to be gone for a week with the surgery. Little did I know that my wife and I would be gone for seven weeks.  My wife took over in my absence and coordinated with Jay to get the work done.

Since my wife knows virtually nothing about construction Jay explained every step in a way she could understand and he helped her make the right decisions.  Shortly after commencing the work, Jay ran into a boulder the size of a large coffee table which had crushed the sewer. Being down seven feet below a concrete garage floor the only choice was cut the floor, excavate and remove the boulder. Jay contacted my wife and advised her of the nature of the problem and the fact that the obstacle was likely to be a granite boulder since even heavy equipment could not penetrate the obstruction. Jay advised there was no way around the obstacle and we authorized him to go ahead as necessary. He ended up cutting the concrete floor, excavating to the existing sewer line, verifying the obstacle was a huge granite boulder, and breaking the boulder into small pieces that could be hand carried out of the garage. Again, Jay provided photos as the work progressed. He ran into a second boulder outside the garage and had to repeat the process used (excavate, break up, and remove) excepting the removal of the concrete floor. He and his crew worked many hours and late into the night to finish the work before we returned from San Francisco.

All during the process, Jay and his crew treated us with respect and addressed every concern promptly and completely. When I returned from San Francisco I met with Jay to review the work that had been done and all of the photos he had provided during construction.

Please add this letter of commendation to your files. Should you have any questions, please contact me through A-!. I will be pleased to provide any additional information needed.  Thank You.

These guys are awesome!  I was referred to Brian 4 days ago. He made it by our house as a rush, called me to talk about the job. I was inclined to do a version that was less high quality. He asked to do a couple exploratory tests.  The job was done the next day. Beautifully done in a difficult setting. Way less than budgeted on top of it. I will refer them to friends. ( actually did today). It is rare to be thrilled with a contractor.

Had Trevor do some plumbing work at my home in Folsom.  Cannot say enough good things about the work.  He took the time to get the job done right and would not leave until the work was completed correctly and to my satisfaction.

I will be using his services again in the future.

Called John from a reference from our realtor and boy is he a number I will keep on hand.  We had some funny acting toilets and a slow draining shower.  He came as promised and even returned later in the day to continue the job with parts he had to pick up.  He also gave us GREAT advice for closing up our cabin for the winter to avoid frozen pipes and said if we needed anything, give him a call.  WOW, that is incredible service and ever so nice. I will definitely call on John again if needed.

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

Jet Plumbing Saved The Day For Me
I had two clogged toilets  I called Jet Plumbing Jason and Caleb came to my home the very next day, they are so fast  friendly, kind ,hard working men and so intelligent they totally understand all of my plumbing problems, and then they solved all of my plumbing problem fast and easy I have never been so happy with a company these guys did there best to save me ( MONEY ) and actually seems to care about me as a important customer, by taking the time to talk with me about the problem in my pipes and they best ways to fix them ,wow  I was so impressed, we all know how important plumbing is.
The most important thing about my experience with Jet Plumbing is I know this company did there best to save me ( Hundreds of Dollars )

We've just dealt with a few plumbers and heating companies in the Reno area and this place was just professional, non-gouging, honest and seemed sincere about helping us.  Luis was the guy that helped us with our freezing pipes and fixes.  Will most definitely do business with them again!  Can't say enough great things about them....great first impression!

They were quick to respond and solved my water heater problem the same day I called.  Very professional and explained everything clearly to me.

Very prompt in responding to my inquiries. They really did a great job in buying new toilets for us and installing them. We were really satisfied with their work.

They charged me $275 to caulk our tub drain. Which didn't resolve the problem and we had to have a different plumber come out and correct their mistake. They also told me we needed to replace the return drain which they quoted $800 for. The other plumber tested and showed us the return drain was fine and said even if it needed replacing the job wasn't worth $800. So I asked roto-rooter for a refund and I have called at least 5 times and emailed twice with radio silence. I have sent supporting documentation to them for evidence and informed them of an impending lawsuit and still nothing. I will absolutely tell everyone I can about this experience.

We had them install a new valve in our home. The tech left without testing it. The water pressure was obviously very low.

We phoned Savage and spoke with a supervisor. He came out to look at it, left and never contacted us back to repair this problem.

Cannot recommend them. Have to rate them as poor on technical performance ability and customer service.

We used this company to fix our Navien tankless water heater.   They were immediately responsive,  and Mr Gibson was willing to drive to Donner Summit to help us out.   Mrs Gibson is very friendly and easy to work with on the phone.   They are competent, reliable and finish the job in a timely manner.   Highly recommend this company!