Best Heater Installation in Orlando FL

We've utilized Tom now for two jobs, one was a water heater replacement, the other a toilet repair. Both appointments were for 7:00 am, both times he was on time, did the job, answered any questions, took my money, and was on his way. That may not seem like a rav review but it really is. He doesn't waste your time or his own which I believe is what makes his prices so reasonable. He's personable but not phony friendly, if you know what I mean. He's now my plumber and the only one I'd recommend to friends or family.

Sherri was amazing, knowledgeable, persistent in assessing our questions and needs. She went above and beyond our expectations and we would never recommend another plumbing company! She is definitely an asset to this company. She truly took her time to evaluate the situation.

These guys are pros. Installed my hybrid water heater and I was impressed! They are trained by the manufacturer, professional, prompt and clean. The techs wore masks, gloves and took payment electronically. Great team!

Gregg was reliable, professional, and honest. Would hire him again for our next project and would highly recommend this company to anyone. We previously thought we needed repiping and when he completed his work he was confident we didn't. The fact he didn't push the higher priced job says it all.

The plumber that arrived was very professional and addressed all our questions.  They cleaned up after replacing the toilet.  Very friendly and reasonably priced.  Would recommend.  And if I ever have more plumbing issues, I will definitely call back!

Jason G was very helpful cleaning out my grease trap, he left the place in better condition then he walked into. Very personable, and seems to be compassionate about his job field. 10/10 would recommend to a close friend or even family. Definitely will be a returning customer. Employees like this are hard to find and refreshing to know still exist.

Quick and efficient. Did not overcharge. I would recommend this company.

Absolutely amazing! I called one evening because my toilet got clogged. Because I rent and don't own my condo, they were not able to visit without permission and I couldn't reach anyone from my condo. I asked if the gentleman could help me over the phone and he was incredible! He talked me through it all and I fixed it on my own. He was a lifesaver and truly cared about helping me. Thank you a million times over! 6 stars out of 5!!!

Second time used this business.  $79.00 Disclaimer for a service call was a come on for a expensive bill.  Second request for a service was no show-no call (Waited 10 hours at home).  DO NOT RECOMMEND.

Very prompt and professional. Amazing price!! I got 3 different quotes and they were by far cheaper, answered all questions and were very efficient. I will definitely do business with them again. I highly recommend them. Thank you so much!!!!

I needed natural gas work done and Herrell was recommended. I called and told the girl answering the phone what I needed and said she would have to speak with her service manager in order to schedule an appointment. She said she would call back. She didn't. I learned from a neighbor that 2 days later a plumber showed up at my house without an appointment wanting to do the work. Of course he couldn't because I wasn't there. I called back spoke to another girl (perhaps the same one, who knows) told her about the guy showing up unannounced, and once again said she would have to speak to her service manager and call me back. Again, she never did. The next day I called Westbrook, and they came and did the work when they promised, in a very professional manner. I would never use or recommend Herrell again and would highly recommend Westbrook.

Absolute dishonest and bunch of looters. I will not recommend this company. If you do call, make sure you have at least $180.00 ready for them to tell you that it will take 6 more hours to solve the problem.

DO NOT USE!!! I woudn't hire this guy to replace a TP holder. I hired Pete's to repipe my whole home, and do some additional projects. Dealing with Justin was like dealing with a child. After he was paid to complete the repipe, he offered to do some more work around my home... and onto the additional stuff, all of a sudden, he had other projects that were more important.... and he was not afraid to use some colorful language when confronted with his lack of professionalism and or wanting to complete the jobs. He was dismissive, had excuses for everything, defected responsibility, blamed me, he even had one of his guys come out on x-mas Eve... This dragged on for over 3 months, and was still not completed......He has miss quoted and over charged, and even now, misrepresenting and omitting items on the final bill. I am willing to share some of Justins finer moments. But this was an absolute horror of an experience.

Where to start. They will reschedule your appointment and not notify you. They did this to me 3 times. My septic drain was broken and despite being 24/7 it seemed impossible to get them to follow up. They seemed to like to come out, charge you a fee to assess a problem, then schedule a later appointment to fix it to double up on service call fee.

No one in the office seems to understand what's going on. Why was I rescheduled - I dont know.

The third time they rescheduled without notifying me, I had been waiting 3 hours for them. Decided to call them. They had no idea why I was rescheduled. Told me they would send someone out. I get a call from their plumber saying he can come out. I ask him if he can complete the 3 issues I was having with my septic. No, he can't, he doesn't have the tools. He can only do one. I ask him if anyone has any idea what's going on there. He gave me a genuine reply of Honestly, no one does. I thanked him for his honesty and told him I wouldn't need their service.

I was experiencing a problem with my plumbing and found Rainaldi plumbing website online. Their plumber came to my residence and stated the problem was a main line backed up and he fixed the problem. He charged me $388 for the service, which was exorbitant. The next week the problem still existed and his supervisor came out and checked my clean out with his camera and said my pipe had burst. He gave me a estimate cost of $3,094, to do the repair,without attempting to unclog it. I decided to get a second opinion from a plumbing company, that my neighbor recommended to me. I was advised by the recommended plumber, that the pipe does not need repairing. The plumber unclog the main pipe that Rainaldi said had burst,which was a lie, If there is a need for a plumber, please do not call this company,they are overpriced and can not be trusted.

It was not a good experience. Although they were very nice , it became obvious they were not prepared to do the job. They didn't have the tools or materials. The screws to hang the mirror were in the wrong place. They left with the job unfinished and I had to spend another $250 to get the job finished.