Best Backflow Services in Oklahoma City OK

I am a licensed insurance adjuster and I know quality service from a contractor and Cactus Plumbing has my 5 star rating. Cactus Service Pros customer service was better than advertised. My shower handle would not turn water off (cartridge stripped)  on a slow draining 2nd story bath tub. Panicking before it overflows, I needed a local plumber fast, so I checked reviews and called them for the first time, They were on their way immediately.  They turned off the water to prevent an ugly mess and diagnosed the problem, and gave me there estimate. I am very satisfied with Cactus Plumbing and relieved  that I found a plumber that I can trust and rely on for my 100 plus year old house.

Receptionist who took my call was friendly and setup a date/time.  My plumbing issue was not an emergency, so I didn't mind waiting a couple days.  Cyndee called and sent me a text prior to arrival, she was friendly and responsive as I missed the call initially.  Andy arrived, cleared the drain, confirmed that everything was flowing out as expected, and answered a few questions I had.  Price was fair.  Now I know who to call if/when I need a Pro!

I've been knowing the owner of the company for a while now, anytime I have any issues with plumbing they are the first person I call. I've never had any issues with them overcharging me or being dishonest about how much work I need for my job.

Heartland Plumbing is a terrific company. Friendly and knowledgeable. They came out and fixed my sewer for a fraction of the price some of there competition quoted me. Tim and his helper  were very courteous and very polite. They did an excellent job explaining what my sewer issue was and how it was to be remedied. I would recommend this company to anyone looking for plumbing work done in the OKC area.

My pipes in bathroom sprang a leak and leaking through the wall of my closet and flooding into the bedroom out into the hallway. I called Dense and they quickly had someone come out and take care of this for me. They were quick and efficient.
I would recommend them to everyone!!

Update to previous 1 star review,  I was contacted by the company,  they scheduled for the original day I had taken off work to be home,  and fixed the issue,  replacing entire spigot at no extra cost.

My washer was misdiagnosed as having a  faulty drain pump when in reality it was a clogged drain. I had been without a washer for 5 weeks. Ryan worked me  into his schedule that same day. He was polite, knowledgeable,  thorough and reasonably priced.  What more could anyone ask for? I have my next project lined up slready.

Great business and would recommend every time.  Problem was water spraying behind wall, under sink in bathroom.  Justin came over even though he was going home for the day.  He talked me through all the options available and we decided on the easiest and cut a small hole.  Cracked pipe/tube was found and fixed.  Could have been really expensive, but thanks to Justin's expertise the problem was found, fixed, and he was on his way in 45 mins.

They can and did some repair to a septic line for my next door neighbor. They refused to come and finish filling in the hole that is in the back of my property. They also cut the att line and refused to fix the issue they caused.

Rude, worst ever customer experience.

Set up and appointment with them on Tuesday, had to wait until Friday. They showed up 1 hr late and nobody on the phone nor the technician ever apologized.

When I told the technician I had been waiting he responded he had been working all day. I said that was not my fault and he said 'have a good day' and walked away, drove off. He never looked at my unit.

I waited for a week, was treated always poorly and my A/C still needs to be looked at.

This is the worst experience I have ever had as a customer. My advice is not to waste your time with them.

Charged my 93 year old mother 1200 to put in a water heater and then moved the washing machine and didnt  put the drain hose back in correctly and it flooded the kitchen .

Rip off company.  Called them out for an estimate for a couple of very minor repairs.  Pricing was nearly $1000 for labor alone.  We are talking replacing a faucet and a piece of pvc drain.  The guy asks me what I think it's worth, I tell him and he says hang on and goes out to the truck to call his boss.  Guy comes back in with a price that's about half (which is still crazy high).  

Hang on a second.  If you can do it for that price, why not charge that price in the first place instead of trying to rip people off?  

I work in the home repair industry.  I know what pricing should be for things and I know what industry standards are.  This company is a joke and I suggest avoiding them at all costs.

If I could give zero stars I would.  So Good Old Days Plumbing came highly recommended by a family member who had used them several times.

I called on September 27, 2019 and was told by the answering service they were at an emergency and would be able to contact me on Monday, the 30th.  That was fine as I was not in a hurry.  Early Monday morning the owner called me and we set an appointment for 10 AM on Friday, the 4th.

On the 4th no-one showed up at 10 AM.  At 1030 I called the company and was told they were running late because of an emergency.  I waited and called back at 1210 and was told they would send my message to them.

At 130 I called the owner's cell number, the one he called me from on Monday the 4th.  No answer so I left a voice mail asking for a return call.  None received.

At 254 I called the company number, got the answering service who told me they were to hold all calls that day.  My question then was, are they working today
as all calls have gone unanswered.  I was again told no calls were sent to the company as they were instructed to hold all calls.  

At 416 I called the owner again.  By now I just want to talk to someone about why they think they can waste my day.  No answer and they never return my call.  At 420 I made my last call to the company number, answering service stated they had not heard from the plumber all day.  

Seems they decided to take the day off and screw their potential customers.  

I thought I would receive a call on Monday the 7th, but alas, no such luck.  So at 210 on the 7th I called, got the answering service and asked for a return call about a missed appointment.  None received.

I waited until the business closed before deciding to write this review.  If they had returned my call on the 7th I would have still used them because of the recommendation and because who knows what caused the Friday missed appointment.  However, how can a company just ignore an appointment and ignore a requested call back.  I was upset but I don't get upset that I yell and scream.   Life is too short to give strangers that much control over your life.

My suggestion, if you need a plumber go elsewhere.  Good Old Days Plumbing is not reliable, nor ethical in their customer dealings.  I sure don't remember companies from the Good Old Days treating people like this.

Called late Friday afternoon  after another plumbing company did not call or show up. They were very courteous and the plumber called back within a few minutes. From the time I called until the kitchen drain was unclogged was less than 1 1/2 hours. Highly recommend!

Our water heater at our rental house was not staying lite, so my husband thought it was the thermocouple.   We live 90 miles away, so I called Dalton's Plumbing and asked if they could install the part to fix the water heater.  They were very helpful and said that they could come do that for me.  I purchased the part and met them in Edmond to install it. They had me sign a piece of paper saying that the trip charge is $89.00 and it is $150.00 per hour.   We had already taken the part off the water heater so that I was sure to get the correct part.  The guy came at the time they said, it took him 15 minutes to install the part and it did not fix the problem. Needless to say they charged me $235.00 and still no water heater.  I called the office to ask them if they could give me a break since it only took the guy 15 minutes to put on the part that didn't even fix the water heater and she told me no, that is the amount we usually charge.  They did tell me that they could install a new one for $1800.00.
My husband and a friend went up and put a new one in for under $600.00 that we purchased from Locke Supply. I would say they charge a little too much for their services.

Scott asked if he could use my backyard to dig a trench for my neighbors plumbing. He told me it would just take a day, then would clean up and put the fence back. 10 days later with him periodically coming from 9pm-12am doing little to no progress. He stole a bike from the back and even his coworker told me every time he's worked with Scott something of his gets stolen. On top of that Scott called me a lazy ass for not doing his own job. Be careful, his word is sketchy and he steals.

I called Whitehead Plumbing because our front porch hose had a slow leak. The plumber had to access the pipe through the indoor side of the wall, not the outside. So he cut thru the indoor wall and made a small welding repair to the pipe. Easy job, seemed to be done well. Two days later, there was a small *flood* where the welding repair has failed and two small sprays of water were coming right out of it. The welded area is a different color (more silvery) than the pipe, so it was easy to see that the sprays of water were coming directly out of the welded area. Ok, anybody can make a mistake, right? Nobody reading this review has done everything perfectly in their whole life. I wasn't mad, just needed the problem fixed. I called Whitehead Plumbing expecting to be helped with their faulty weld. A rude lady informed me that since the flooding could be the fault of *our* pipes, we might have to pay a service charge for the visit and pay for the repair. I described how the leaks were spraying straight out of the welded area (I have pics). I asked if the plumber could just come back and verify that it was his weld that was leaking. Again, she said it would be a service fee even to just come look if it was our pipes' fault! We've lived here 20 years, and 2 days after their weld, we have a leak and a small flood *exactly* where they welded, and they deny that it even might be their fault? All she wanted to talk about was money, not my flooding house. They absolutely refused to come back out to even just take a quick look at it without me being forced to agree that I might have to pay a service fee for their visit. I said I'd take them to small claims court if they charged me for just looking at their leak and the lady *laughed* said, Oh, you'll pay! I could hear her boss laughing in the background. She kept saying that I was not listening to her. But I was listening just fine; I simply did could not agree with her that it could be my pipe's fault.Thankfully, the plumber who came out in the first place called us directly and said he'd come take a look at his work and wouldn't charge us just to look. Then he agreed it wasn't right and fixed it for us with no charge. Fixing the leak should have been a simple, easy thing but Whitehead turned it into this huge, huge power struggle. Very unprofession, dishonest, and sad. I hope nobody uses them. Take this as a warning.