Good Old Days Plumbing

Very nice & professional company! When the plumber got to my home he was sure not to get anything dirty . And got my Sewer Line taken Care of immediately! It definitely reminds me of The Good Old Days As friendly & well mannered as they were ! Will definitely be using them again

If I could give zero stars I would.  So Good Old Days Plumbing came highly recommended by a family member who had used them several times.

I called on September 27, 2019 and was told by the answering service they were at an emergency and would be able to contact me on Monday, the 30th.  That was fine as I was not in a hurry.  Early Monday morning the owner called me and we set an appointment for 10 AM on Friday, the 4th.

On the 4th no-one showed up at 10 AM.  At 1030 I called the company and was told they were running late because of an emergency.  I waited and called back at 1210 and was told they would send my message to them.

At 130 I called the owner's cell number, the one he called me from on Monday the 4th.  No answer so I left a voice mail asking for a return call.  None received.

At 254 I called the company number, got the answering service who told me they were to hold all calls that day.  My question then was, are they working today
as all calls have gone unanswered.  I was again told no calls were sent to the company as they were instructed to hold all calls.  

At 416 I called the owner again.  By now I just want to talk to someone about why they think they can waste my day.  No answer and they never return my call.  At 420 I made my last call to the company number, answering service stated they had not heard from the plumber all day.  

Seems they decided to take the day off and screw their potential customers.  

I thought I would receive a call on Monday the 7th, but alas, no such luck.  So at 210 on the 7th I called, got the answering service and asked for a return call about a missed appointment.  None received.

I waited until the business closed before deciding to write this review.  If they had returned my call on the 7th I would have still used them because of the recommendation and because who knows what caused the Friday missed appointment.  However, how can a company just ignore an appointment and ignore a requested call back.  I was upset but I don't get upset that I yell and scream.   Life is too short to give strangers that much control over your life.

My suggestion, if you need a plumber go elsewhere.  Good Old Days Plumbing is not reliable, nor ethical in their customer dealings.  I sure don't remember companies from the Good Old Days treating people like this.