Dalton's Plumbing

did a great job.  Helped with shut off valves, new sink install and indoor draining updates.

Dalton has been running a scam for over 5 years or longer.  I had called him to come out for a bid to adjust & replace some plumbing fixtures in an add on.  Dalton was out of town and sent 2 other guys.  It took them over a month to produce a bid.  Once they sent it over it was high and late.  I told him thank you but we went another direction.  He then started to charge me a service fee and added late fees.  He then filed something in court outside of Oklahoma County (probably hoping I wouldn't fight it).  He had a stack of previous clients he had on the court docket I was the only one that showed up.  The judge threw out my case.  If you research the company and Dalton himself you will find some interesting things and many previous clients that would happily share their experience.

Our water heater at our rental house was not staying lite, so my husband thought it was the thermocouple.   We live 90 miles away, so I called Dalton's Plumbing and asked if they could install the part to fix the water heater.  They were very helpful and said that they could come do that for me.  I purchased the part and met them in Edmond to install it. They had me sign a piece of paper saying that the trip charge is $89.00 and it is $150.00 per hour.   We had already taken the part off the water heater so that I was sure to get the correct part.  The guy came at the time they said, it took him 15 minutes to install the part and it did not fix the problem. Needless to say they charged me $235.00 and still no water heater.  I called the office to ask them if they could give me a break since it only took the guy 15 minutes to put on the part that didn't even fix the water heater and she told me no, that is the amount we usually charge.  They did tell me that they could install a new one for $1800.00.
My husband and a friend went up and put a new one in for under $600.00 that we purchased from Locke Supply. I would say they charge a little too much for their services.

We found this company to overcharge, misdiagnose and then bill for services that were refused due to the outrageous fee proposal and incorrect assessment of the problem. We got someone else to do the work for a fraction of the price and it was not what Dalton's Plumbing diagnosed. It has been perfect since the other company did the work. Additionally, we received a late fee bill for work we refused to have them do. This is going to be reported to the BBB if it is not remedied. This was our experience.