Malena O.
07/12/2019 12:00:00 SA
Wednesday night I walked into my youngest daughter's room and heard a strange noise. I pinpointed it to the wall, close to the house exterior, that runs between my daughter's rooms. It sounded like running water in the wall. The outside faucet runs right into this space, so I went outside, but there was no leaking water. I felt the walls and the carpet, but nothing was wet. I called my mom, my go-to Miss Fix It, and she said we'd look at it. Yesterday, I walked into my oldest daughter's room and it had a very musty smell. I checked my mail and the water bill was in it. My water bill was over double the usual, so I called the water company and they told me my water was running 24/7 so either my toilets were running or I had a leak somewhere. That's when I panicked and called my mom again. She said to shut the water main off and we would have to cut into the sheetrock to find the leak. I marked the studs with my heavy duty magnets and my mom came over and cut the sheetrock. The bottom of the insulation was damp, but when I turned the water back on, the leak was below the area; it was a slab leak. I had to keep the water turned off while my mom and I received multiple plumber recommendations. I walked into my oldest's room this morning and the smell was gone. My mom called me and told me Justin, owner and operator of All Care Plumbing, was coming by to quote me. In the meantime, I called other recommendations, but they were currently busy or I left a message. Trades, such as plumbing and electric, are in high demand, in case you didn't know. Justin was at my house within the hour. He was very professional and gave me a straightforward, honest answer. It was difficult to quote because no one could be 100% sure where the leak was or any damage caused until he could see, but he thought the leak was also where we thought it was. His charge is $95 an hour plus parts, regardless of it being a slab leak, which is HUGE considering many might charge me upwards of $500, at a minimum, by the mention of slab leak. I told him I was getting other quotes, which he also encouraged me to do. He left and I called my mom again to get her opinion. I hadn't heard back from anyone else yet, it's Friday, I wanted to take a shower, Justin said he could do it today or first thing in the morning and I got good vibes from him (you know me ). Mom and I agreed to call him back. He had a couple other jobs to do, but was back within 2 hours. He was able to make a relatively small hole in the concrete, found the 2 LEAKS in my tubing right where we thought it was, replaced the tubing, replaced my outside faucet upon asking (it's given me problems before and he was already right there in the wall) and poured the concrete to fix the floor. All within 2 HOURS! I'll mention he also had a helper who was also very professional and polite, but I didn't catch his name. The entire slab leak fix cost $260.....yes, you read that right. I am SO grateful for All Care Plumbing, not to mention for my mom. I HIGHLY recommend this company for any plumbing needs that may arise! When I get my real estate license, this company will be my go-to for plumbing. Thank you Justin and company!