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Drabek & Hill Air Conditioning & Heating

Drabek & Hill Air Conditioning & Heating

Plumbing Service
3737 NW 36th St, Oklahoma City, OK 73112

Description


Drabek & Hill, Inc. is a locally owned and operated Air Conditioning, Heating, Plumbing & Electrical Contractor in Oklahoma City, Oklahoma. Established in 1961, we are proud to offer many brands of equipment, including Lennox and American Standard. We are available 24 hours a day, 7 days a week, 365 days a year. Call us or visit our website for more information.

HISTORY


Established in 1961.
Founded in 1961 by E.J. Drabek and Jackie Hill, Drabek & Hill, Inc. has earned a reputation for service excellence and total customer satisfaction. Over the years, Drabek & Hill, Inc. has grown to be one of Oklahoma's largest heating and air conditioning contractors... that's because we deliver the best in quality and service. Continuing that family tradition today, Claude Drabek, Jonathan Drabek and Megan Drabek Brummell oversee company operations at the Oklahoma City headquarters. Consultants and service technicians provide statewide sales and service for all makes and models of air conditioning, air treatment and heating manufacturers. Drabek & Hill, Inc.'s volume buying power and relationships with the local vendors, allows us to pass savings on to our customers.

ABOUT BUSINESS OWNER


After completing a degree in Psychology from the University of Oklahoma, Claude joined Drabek & Hill and began working full-time with his father in 1977.  Enjoying almost 40 years of experience, Claude has become an expert in the HVAC and Plumbing industries.  While maintaining his role as President of Drabek & Hill, Claude also devotes time to his community through his efforts with Rebuilding Together OKC, Downtown Rotary and the Better Business Bureau.  Claude currently lives in NW OKC with his wife of over 30 years.

SERVICES


Reviews


Bryce H.
Bryce H.
12/04/2018 12:00:00 SA
I used D&H a few years ago for a service call and thought they did a great job.  So, there was really no question on who I was going to call when my Gas Valve went out.   I thought I could trust these people to be fair.
The service guy, Hulon, was rude.  I was also a bit surprised at what they charged me for a gas valve.  I called a few other HVAC companies in the area and did some research online and found out that D&H charged me about 400% more than what others were charging for the same gas valve. This was for the EXACT Same part...  same make and model number.
I did have a meeting with the service manager to give them a chance to restore the confidence I previously had with the company, and he did apologize for the service tech.  However, he couldn't give me a good reason for the excessive markup of the gas valve and seemed like he just wanted to argue to defend their overpriced service call.
I'm not as concerned about the money as I am about the feeling of being ripped off.   Go somewhere else if you want a fair price.

I received a very nice apology letter from the owner today in response to the billing error.    I appreciate their willingness to make things right and will most likely use them again in the future.  
Thank you Drabek & Hill.

Ramsey A.
Ramsey A.
04/11/2022 12:00:00 SA
We were having intermittent power issues at the house and arcing in the breaker box. Drebek & Hill was able to send out Brandon a great technician first thing on Monday morning to get the issue resolved quickly and professionally.

T G.
T G.
06/03/2022 12:00:00 SA
No response to my inquiry.  Left a second message and still nothing.  I would hate to hire them and this is how they would treat me after I have already paid.

Gary T.
Gary T.
1/16/2022
They reach out and informed me they could assist me with my project, but I had already committed ti another company for this project

Tom A.
Tom A.
2/17/2021
Very disappointed. Told them when I called what was wrong. Tech showed up and was to lazy to work on the problem. Still charged me the $149.00 service call. Call to complain and the lady blew me off. Fixed the problem my self in thirty minutes with $4.00 in parts from Lowe's.

Wes W.
Wes W.
2/18/2021
I am the primary caretaker of my 94 year old mother, I recently broke my shoulder and am pretty limited to what I can do.  Our water froze and a pipe burst. The house was flooded. I called every plumber that did emergency work. I explained the situation. Everyone told me that it would be a week or more before they could do anything. I called Claude Drabek and told him the situation.  He told me he would have his guys out the next morning. This is why Drabek & Hill leads the industry in service. Thanks again.....you are THE BEST.

Jay J.
Jay J.
7/14/2019
This is another company I've called today who advertise 24/7 emergency service but then say they have no plumber. I don't mind being closed or only doing certain services, but don't advertise emergency service then. I have no water, that is an emergency.

Brittani E.
Brittani E.
4/15/2019
I used D&H this past weekend when I woke up to a frigid house. I attempted my own troubleshooting on my furnace but lets be honest, I don't know what I'm doing the majority of the time. I called D&H, purely because they were one of the few open on Sunday's with a decent rating. Anyway, a lovely tech named Huran came by within a few hours time.  It ended up being a relatively easy fix but Huran took the time to do some other maintenance checks to make sure I got my service fee worth. He also showed me how to troubleshoot the fix in the future, which was a hidden reset button I didn't know existed on my beast of a furnace. All in all, for an unforeseen expense, it was relatively painless and educational.

Sarah G.
Sarah G.
6/23/2018
Every single time we call this company for help, they send someone right out. Geoff has come during the week over the years and now Hulan has come twice on  weekends. Both times Hulan has come, it has been within 15 minutes of placing the call to Drabek & Hill. Both times, Hulan has gotten us up and running in minimal time and with a thorough explanation. Highly recommend!

Bob And Diana W.
Bob And Diana W.
7/29/2018
We have used them before and when we came home Friday the house was warm and stuffy.  We called Saturday morning and a service tech was there by 10:40.  He assessed the situation, make the necessary repairs and did not try to do far more than needed to be done.  It is always reassuring to know you are dealing with an honest serviceperson.  We were up and cooling within the hour.  Jeff was neat, clean and did a great job.  We highly recommend this company for any of your heat and air needs.
Great service and a job well done.

Boyd S.
Boyd S.
01/11/2016 12:00:00 SA
I have been using Drabek & Hill for 22 years. I've even had the owner himself show up to take care of my business. They are always spot on time and very dependable. For sales and service call Drabek & Hill.

Daniel C.
Daniel C.
6/15/2013
Rude, worst ever customer experience.

Set up and appointment with them on Tuesday, had to wait until Friday. They showed up 1 hr late and nobody on the phone nor the technician ever apologized.

When I told the technician I had been waiting he responded he had been working all day. I said that was not my fault and he said 'have a good day' and walked away, drove off. He never looked at my unit.

I waited for a week, was treated always poorly and my A/C still needs to be looked at.

This is the worst experience I have ever had as a customer. My advice is not to waste your time with them.

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