Best Water Heater Repair in Oakland CA

Friggin' awesome customer service. A few reasons:

1. Accomodated the urgent nature of the problem (clogged toilet that could not be fixed with normal plunging) by working with my schedule to get it fixed asap
2. Came right on time in the window that was quoted
3. Free, quick estimate
4. Lightning fast fixing. I'd say in and out in 5 minutes.

Everything I hoped for in a plumber. My dream of appliance service coming true. I can't think of damn bad thing to say. You need plumbing help? Need it now? Call atlas and ask for Mark.

Kenny did a GREAT JOB for my family! My daughter flushed her toothbrush down the toilet and it got stuck causing the toilet to overflow. He was very upfront about the different scenarios he could use to try to retrieve the toothbrush (and the expense for each). He was able to do some plumber magic and retrieve the toothbrush without having to take off the toilet from the floor base (which would have been more costly). He was friendly, and you could tell he was mindful of being clean while working. I definitely would use him again, and wouldn't hesitate to recommend him for any plumbing needs or emergencies.

Fast and efficient on time. Did the job quickly with out overselling unneeded services. Will highly recommend him to our neighbor referral. Definitively five stars plus.

We recently used VanGo Rooter for the first time. Tom was our plumbing technician and he was great! He had to fix our sump pump in our office warehouse. He was super efficient and he got the problem solved and fixed while communicating well with us.

I can't say enough good things about Everest Plumbing. We got 5 quotes from sewer lateral companies in Berkeley - Everest Plumbing was very competitively priced. The work itself was done very promptly and efficiently, and Tsering handled every aspect of getting City approval.  Absolutely the best that we could have hoped for from the sewer lateral process!

Ben installed my hot water heater last summer.  He was very friendly and professional.  He responded right away, on a SUNDAY, and stayed with it until we had a new hot water heater installed and working that afternoon.  He did great work for a very reasonable price.

Yesterday, the hot water heater's t/p valve released for some reason and water flooded into the pan, etc.  I contacted Ben, nearly a year later, and he responded right away.  He came over first thing this morning, checked it all out and installed a new valve, just to be safe.  We have hot water again and my family can rest easy.  

With all of the shady characters out there in the contracting/construction world, I just wanted to share that I think I've found a real, professional tradesman who stands by his work and cares about his clients.

If you need plumbing help, I HIGHLY recommend Ben and Service Star Plumbing.

Last Friday, we noticed our house getting cold and by the evening, it was really cold. We have radiant heat and I went out and felt the boiler and it was stone cold. Early the next morning (Saturday), I called a few boiler specialists including Innovative Radiant Heating. The owner, Ramnar Montoya, called me back quickly and scheduled time to look at our problem the same day. He confirmed what I suspected, our almost 40 year old boiler was dead (bad heat exchanger). I received a few bids that day but the bid from Ramnar was the only one that included all the details of the job (flushing the system, installing pumps and pressure regulater, etc). I liked that detail because I didn't have to wonder whether all the work we discussed was going to be included. Ramnar answered my many questions throughly and the more time I spent talking to him, the better feeling I got. His bid was very competitive and he didn't try to sell me things I didn't need; actually quite the opposite. At one point, I was interested in a more expensive boiler and he gently suggested it would be a waste of money. I ended up taking his advice. After reviewing a couple of more bids and many more questions to Ramnar, I hired his firm to install the new boiler. I asked him if he could stop in during the installation. He responded saying he would be doing the installation. I liked that. He was able to schedule the work quickly and arrived at our house exactly when he said he would. Ramnar did thorough, excellent, work and did everything he said he would. He was absolutely great to work with and very pleasant to have at our house. My utility closet and new boiler look great and our house is now warm and comfortable again. I am very happy to write this review.  With our next plumbing catastrophe, I will not hesitate to call Ramnar and Innovative Radiant Heating again. Thank you Ramnar!

Gil was reliable and helper fixed the leak at home. He was cost effective and highly reliable.

We have tried relentlessly to use these people but, sadly, they have flaked repeatedly, leaving my wife and I high and dry after taking time off work to be home to meet them.  It's absolutely crazy-making and I hope you all have a better experience than we did.

I have used Honrath and Stacy Plumbing several times. They respond quickly and do a great job for a reasonable price. As they handled several smaller jobs well I used them to remodel my bathroom and were pleased with the results .

I called PlumCare around 4pm on a Friday of a holiday weekend after their contact info was given to me by the tech support person of my water heater manufacturer.  I was getting ice cold water from the hot water valve in our kitchen, and when I went to check the water heater, all of the panel lights were off.  The water heater tech person told me that she was sure that the problem was the gas control valve.

When I first spoke to Michael at PlumCare, he suggested that I immediately call the manufacturer back because many of their water heaters had been recalled and they might provide an authorization number that would cover the cost of all of the repairs.  My water heater was not covered under the recall, so I called Michael back.

He kindly offered to try and find a tech who could come out the next day, and called me back with the good news that he had a tech who could come out within the next couple of hours.  I jumped at the opportunity to avoid a weekend of ice cold showers!

While waiting, I decided to consult the online manual for the gas control valve, and discovered that the manufacturer's tech support had never told me to push and hold both temp control arrows to activate the control pad.  When I did so, it worked properly and seemed to reflect that it was working correctly since there were no error codes.

I then checked the water lines under our kitchen sink and discovered that the person who had installed our new dishwasher that morning had reversed the water lines to our faucet, thus the reason that I was getting ice cold water from the hot water valve.   I fixed that in 5 min.

I called Michael back and explained that I had solved the problem and wanted to cancel the appointment with PlumCare's tech.  He seemed genuinely happy that I was able to solve the problem and graciously cancelled the appointment.  

I was extremely impressed by Michael's honesty and genuine interest in assisting us.  PlumCare will be my first call for any future plumbing issues!

Excellent service in replacing our water heater in a timely manner. Responsive to follow up questions. Took responsibility for minor carpet stains from old, rusted heater unit. Would recommend and will definitely use again.

Fantastic quality of service! Friendly, reliable, professional, trustworthy!

I randomly called Savior Plumbing because I needed to redo the kitchen plumbing, install a new garbage disposal and replace a rusty faucet that was stuck in place. David came out and sawed off the old faucet and replaced the old rusty drain with high quality PVC plumbing that looks amazing and I know will last. Everything is running perfectly. Truly a professional.

A week later, my HOA notified me of water leaking into the unit below. I called Savior Plumbing with no hesitation. Was hoping David would come out but this time it was Adam. He was just as friendly and professional. He identified the problem and replaced a gasket that another plumbing company had replaced several months earlier. It was the wrong part! Adam identified it. Replaced it with the correct part and tested to make sure that we weren't leaking. Having a peace of mind that Adam did the right thing and fixed my issue the right way is invaluable!

Everyone here knows how valuable it is to find a reliable company with reliable people to help you in a time of need. I've found it in Savior Plumbing. Thank you David and Adam!

I can not say enough about Rey Lacayo. First meet him about 4years ago. Had an emergency at moms house New Year's Eve. My mom had a damaged heating system , cold house winter time.He came right away,fixed the problem. Then said no charge because l was helping take care of my mom. He said he gives  back to the community. I just had him replace water heater, toilet. The work was exceptional, all cleaned up.l will never use any one else, or recommend anyone else.If anyone needs plumbing/heating needs call him.If Rey cannot fix the problem, it can't be fixed.

Ravi was early for a 10am appointment made that morning. In very short order he replaced a heater coil and thermostat. He also warned us about future repairs but not needed at this point. It is 10:38 and the heater is purring like a kitten! Thank you Jazz Heating and Ravi

I had given him one star because he never showed up, but he finally sent a text telling me that he had been sick. I found someone else to do the job, so I never worked with him. I'll upgrade my review to three stars for getting back to me.

Great service! Saved my whole house and has been running better since. Highly recommend plumbing guys they're the most professional plumbing service I know.

We had Robert from Chosen Rooter, and he was amazing. Not only did he quickly fix our clogged drain, he walked me through the house and did free plumbing inspection, showing me how to maintain and fix common problems myself. I learnt so much, and now I can shower without swimming!

Will definitely be calling them for my next plumbing job.

It is very difficult to get your calls returned. Incessant billing for service calls that results in merely adding more water pressure to the system. Does not recommend.

NO stars, do not call this company if you need them quickly.  I called their emergency number at 10:00 last night and they returned my call at 7:30 a.m.  In the meantime, our sump pump died and we had major flooding in our basement.  True we had the worst storm in the last ten years, but they (their service) promised me a call in less than an hour.  Meanwhile, trying to stop the water kept us up all night.  They are not reliable.