Plumbing Guys

HUGS TO IGNACIO! Ignacio Islas from Plumbing Guys was a true friend to us in dealing with the City & EBMUD to get our Sewer Lateral Certificate. After one inspector came out, stayed for 2 minutes and pronounced our inspection as a fail  (and that we would need to replace the whole line!) Ignacio took up the challenge. He protected us from an inspector's poor practice, called the highest superior and explained that we were within stated parameters and that we shouldn't have to get a new lateral installed. We got a new inspection with a senior inspector and passed. THANKS SO MUCH IGNACIO!

Fast response, fair price, knowledgable technicians (thank you, Ignacio and Martin!) and professional service = PROBLEM SOLVED! I've hired other drain guys, they cleared the drain, no problem. But then it backed up AGAIN. The Plumbing Guys found WHY the drain kept backing up and fixed it!

They were able to accommodate a rather last-minute project and that is very appreciated. Technician came out in the morning to give a quote and returned later that day to put in the gas line. Everything went very smoothly.

Someone was dispatched within 75 minutes of my call and cleared my clogged toilet with a snake. Whole job took literally less than 5 minutes. I was charged $175. So high marks for quick service, but low marks for a totally unreasonably charge, whether it's the going rate or not.

The team at the Plumbing Guys are professional & responded quick even late at night.  They quickly diagnosed the pipe issues with their camera jetted the line to take care of the clog. The Plumber Guys recommended repairs to stop any further clogs.  Since that call pipe corrections have been made and I can rest easier.  Great Job!  Kudos!

Plumbing Guys came to do a free estimate for sewer lateral replacement. Two people came and did a thorough inspection and explained to me that we did not have a pre-existing street cleanout.

Their quote $11k was higher than another one $9k so I went with the lower quote. I had a 3rd quote for $7k but they were inaccurate about the location of the sewer lateral and whether I had a street cleanout.

The company I selected did a good job and put in a 3rd cleanout where our sewer lateral turns at an elbow joint. The Plumbing Guys did not identify this problem and additional work.

I came home to find my kitchen leaking water from an unknown source. The water from my kitchen drained to my bathroom, down to my bedroom, and into the garage. The first plumbers I hired misdiagnosed the problem in a rush, and my floors continued to sustain damage from leaking water from an unknown source. I eventually hired new plumbers, the Plumbing Guys and they cut open my bedroom ceiling and immediately found the culprit, leaking copper pipes. Manuel didn't rush, and made sure that there were no other sources of leaking water. The first plumbers made my leak sound like no big deal (even though my house was flooded and my ceiling, bed, and personal property were all destroyed). Manuel + Yaya at the Plumbing Guys were patient and compassionate and also helped me navigate the insurance industrial complex. I will only use the Plumbing Guys from now on!

Wow, called at 11am on a Sunday and Wali responded immediately.  He said they could help right away.  Christian was prompt and courteous (25 min!), professional and friendly. In just a few minutes he snaked the bathroom sink for a clogged drain. Reasonable price. They do installation too so I'm planning to use them to install some bathroom and kitchen fixtures in the near future. Very happy customer!

They put in a water heater and snaked my sewer. Showed up on time. Did a quality job and were nice to work with. I'd highly recommend them! And I intend to use them again. Prices seemed reasonable too.

The team at the plumbing guys were great!  Answered my phone and quickly rushed over to assist with our clogged sink.  Highly recommend them!

Our kitchen sink was backing up into our bathtub, and we couldn't get it unclogged. I put out a few requests for service via Yelp, and Wally from Plumbing Guys was the first to respond. A couple quick calls later and they were at our house, only 3 hrs after I had submitted the request. They showed up on time, pulled out a gigantic hair ball (with a wife and two daughters all with long hair, and an old house with old plumbing, this is an inevitability). Couldn't ask for more in a plumber!

Plumbing Guys immediately responded, book an appt for the estimate then booked the return job.  Price was fair.  Appt for the job was a bit off but this is amidst pandemic and terrible air quality so that's reasonable...    Thanks!!!

Took care of a massively clogged sink quickly and effectively. The PGs arrived on short notice. Figured out the problem quickly and had all the tools and stuff at the ready to fix a pretty major issue. Super professional and friendly.

Called them up and their communications, response and work was perfect.  Able to come out and solve the problem on the same day I called them.  Very friendly guys, when their prior job was running late they called to let me know as well as ask if it was still OK to come.  Will use them from now on when I have any plumbing issues.

Was surprised and impressed that they answered in a Saturday morning and showed up within 1/2 an hour.  Christian figured out our issue quickly, quoted a fair price and was back within 45 minutes to replace our sump pump and also patch some pipes that he's seen were leaking.  Responsive, friendly and professional - will call these guys next time we need plumbers and will ask for Christian.

Very quick to respond, fair pricing, and phenomenal customer service! I will definitely save and call this family owned business anytime I need quick friendly plumbing services.

John had to pull out the big snake for our clogged sink, but he was fast, persistent and professional. Called at 8am, he was out by 10:30, done by noon.

10 out of 10, will call again.

Our garbage disposal froze, Plumbing Guys responded within an hour, they were true to their estimate. They tried to repair our unit didn't rush to sell us a new unit. They were knowledgeable, courteous and cleaned up after themselves. I would call them again.

First time, and last time. Made appointment, they never showed.
Never called, never answered my call, and their voice mail is full.
DAY: WASTED.

Super fast response, and very competent plumber. Meno was able to identify the problem and solution quickly, and executed the repair to perfection. I highly recommend.

I would give them 6 if I could! They two plumbers I have had come to my house over the last few weeks have been amazing! They installed a faucet, toilet, and a tankless water heater. Their prices are very competitive and fair. Their workers are honest and attentive and answered all of my questions and concerns! Their attention to detail is excellent and they are very professional. I would recommend them to anyone!

If I could get them more stars, I would! Called Wally at 6:30pm with a clogged sink and he was able to send someone out immediately -- everything was cleared up by 7:30pm! Amazing customer service and will never use anyone else for plumbing issues.

Nothing like seeing mold streaming down the side of your new house!  These guys arrived in a few hours, the only people available on a holiday weekend, and did a sewer replacement on a sunday morning! So grateful for the whole team, from phone operator to the men wielding shovels and hammers.

Ive used this plumbing company several times over the years, and they always provide excellent service. Their plumbers are knowledgeable and skilled, and they always go above and beyond to make sure the job is done right. I appreciate their attention to detail and commitment to customer satisfaction. I never need a second opinion or quote because they have ALWAYS been honest and fair in respect to the work they do. Something that is extremely rare in the industry today. I'll continue to use them for both my home and my business plumbing needs.

Yeah, I don't know about Plumbing Guys in Oakland...We live in Alameda and my uncle-who owns the home - and is elderly and a little disoriented at times- talked with the guy that came out to assess the plugged up kitchen drain. He told him that the pipes that go out to the street were old and in bad shape- and the job would cost 2800.00 bucks to remedy the problem. He offered to snake the drain but warned us that if he broke the pipes under the sink- it would not be his fault
WTH?
This seemed a little fishy to say the least. We had another plumber come out this morning from Ben Franklin Plumbing- and they said the 2800 dollar estimate was preposterous- and they could fix the problem for less than 400 bucks. The plumber, Michael, dressed in a nice clean jacket with the company logo- was professional, courteous and kind. The job was done in a half hour! They gave us a senior discount - and the bill was 365 bucks! Be careful when you call plumbers in to fix a job. They know that the home owner needs to have it fixed and can prey on them with unnecessary work. Ben Franklin saved my uncle over 2400 bucks. Bravo!!

We had an emergency leak in our master shower. They got someone out a few hourse later...on a Sunday. They fixed it quickly and at a very reasonable price. Thanks guys!

I had a leak under my kitchen sink which I attempted to fix with some marine putty at the recommendation of an employee at the local Ace hardware store. While it did slow the leak, it definitely didn't stop it completely.  

Plumbing Guys was the first 24-hour plumber I found on Yelp, and I'm glad I did.  Wally came out the very next day, identified that the faucet needed to be replaced, and quoted me a price.  I purchased a new faucet that night and Wally came back the very next day to replace it.  Because of the marine putty I used, removing the old faucet was much more difficult to than expected, and took Wally and his guy a little longer than expected.  Never the less, Wally stuck to his quote, and no more leak.

Fast, affordable, and pleasant to speak to.  Thanks Pluming Guys.

I had an emergency plumbing situation and needed a plumber to come out the same day to unclog the toilet. I called the Plumbing Guys and spoke with the owner Wali, and he was able to get a plumber out on short notice. The process was pretty simple and he instructed me to text the address to another phone number (I guess the number that's listed on Yelp isn't their main number). I did as instructed, and Wali called back and told me that John would be on his way shortly.

John arrived within 2 hours of my call and fixed the issue within 30 minutes. The toilet needed a new ball and chain replacement, and John came equipped with the materials needed. The pricing was fair for the job that was done, and John was quick and thorough. These guys were extremely professional and quick. I'm so grateful that they were able to fix the toilet on such short notice. Excellent service! Thanks Plumbing Guys!

Excellent customer service and the plumber did a fast unplugging of our kitchen sink.

Ignacio and his team are pros. We hired him to test our lateral line from the house to the city. They were extremely knowledgable, helped through the process, contacted EBMUD to schedule the test, were on time and efficient. Will use for any needs going forward.

We called The Plumbing Guys on Friday to look at our sump pump when our basement started flooding. They came out quickly and claimed to have repaired the issue (according to them, the connection to the sewer was disconnected) and then left quickly after being paid. But they didn't bother to check the outflow and the pump continued not to work after their repair so the basement continued to flood. We started calling them to come back right away but they didn't answer or come back for three days. We couldn't get any other plumbers or a new sump pump to come out over the holiday weekend so our basement flooded for three days. By the time they came back our hot water heater had flooded and broken and the basement was under three inches of water.

We spoke to the owner of The Plumbing Guys just now and he said it's our own fault for believing their technician when they said the sump pump was fixed, and they will do nothing to help us. Eventually he offered us a slight discount on further plumbing services but I would never trust this company with my plumbing again. We've had several other plumbers out now who all agree that the pump is and was broken all along and needs to be replaced. Even the technician from The Plumbing Guys who originally said the pump was working fine now says it is super old and needs to be replaced.

If the technician - literally the same guy! - had said so the first time he came out on Friday, we could have saved over $15k in damages to our house. I have no idea how we will pay for all this. The Plumbing Guys have flooded our house and are defiantly unapologetic and refusing to help fix it. Do not trust them with your home under any circumstances.

These guys are good. Called and very quickly they sent a plumber who fixed a problem I was responsible for creating- rice in the drain pipe. He came on and fixed it promptly. Will use again. Thanks

I recently used Plumbing Guys and they provided excellent service with a very quick turnaround time. They were able to accommodate my busy schedule by providing me with a 1-hour time window for the appointment, which was very convenient. The service was also very reasonably priced. Definitely call Plumbing Guys if you're in need of efficient & reliable plumbing services.

My bathroom sink was clogged. I called and they offered to come that evening or next morning for a lower price. I chose the next morning. They were punctual, efficient, cleaned up after themselves, and polite. Will def hire again. Thanks!

At 3 o'clock on Friday afternoon, I was going to fix a leaky toilet in the back of my old house. As I went to turn off the water at the main, the valve handle broke off. So, the water was completely turned off for the whole house and the main valve was broken.

  I phoned the plumbing guys. The fellow who answered was very courteous and said he would return my call within five minutes after he checked with his two man crew out in the field. He phoned back within three minutes and said they would be at my house within an hour for a free estimate.

  Juan and Gustavo arrived about 30 minutes later and gave me a very reasonable estimate, $275, to replace the valve which was soldered into the main copper line. They did the work carefully and quickly and had it fixed in about 40 minutes.

  I was so impressed with their work that I asked them to take a look at the leaky toilet. They gave me another very reasonable estimate and had it fixed in about 20 minutes.

  Because their work is so efficient and professional, I have no reservations about highly recommending them for your plumbing needs, especially when a crisis happens.

Stay away from Plumbing Guys unless you have lots and lots of time waiting for him to come back to fix what he didn't do right in the first place. And you cannot believe him when he sets a time.  He installed a sump pump after my furnace flooded.  Simple, right?  $1,200.  I called him at 9:00 a.m. when it failed with next rain a week later. He said he would be here in 45 minutes.  After leaving many messages, I got a call back at 6:45 p.m. apologizing and saying he would be at the house at 9:00 the next morning.  When he finally arrived at 1:00, he found they needed to fix installation.  Said he would be there next morning.  Finally showed up a day and a half later.  Did job.  Next rain it failed again.  Said he would be there next morning.  After I left several messages, a man showed up at 3:45, tinkered with it, and said it was fixed.  It wasn't.  When I checked 30 minutes later, found area still flooded.  Made another call.  Again many apologies and promise to have someone here by 9:00 a.m.  It's after 1:00 p.m.  I give up!  I am going to hire someone reliable and send the bill for his/her services to Plumbing Guys.  Probably will end up in Small Claims court.  At least there I know I will be on a docket where the case is likely to come up at or near a scheduled time.  And in the meantime I will have some heat in my house.  Very nice guy, but you can't believe a word he says.

Quality work! We had a sump pump issue that turned into a hard to solve problem. No worries though because these folks trouble shot and resolved the issu

Great service! Saved my whole house and has been running better since. Highly recommend plumbing guys they're the most professional plumbing service I know.

I highly recommend Plumbing Guys for any sewer line issues! They were able to fix my problem in no time at all, and their customer service was top-notch. The plumber who came out was knowledgeable and efficient, and I was impressed with how smoothly the entire process went.

Never have I been so impressed! After 4 plumbing companies told us that our problem could only be solved by removing the bathtub and replacing it with a shower (a remodel), Ignacio Islas from Plumbing Guys came in to provide an estimate for the remodel. He looked at the drain, then looked at me and asked me if he could try one more thing. He did and fixed the clog that 4 other companies told me wasn't fixable. HIGHLY RECOMMEND this company and celebrate Ignacio's creativity and willingness to do the right thing!

They were still open during this pandemic, truly do appreciate what they were able to help me out. Called them and had them fix my water heater. Found the solution right away. Highly recommend 5/5

I had my sink repaired by these guys and in less than a year it broke down again and needed repair. Most places offer to service it, especially if it's within 1 year and If needed just charge for the parts.

They wanted to charge me the same amount to do the SAME work that should have been completed and fixed the first time. Not only that, but the owner was being incredibly rude and argumentative when I brought up my concerns.. this is just bad service overall.

They were hard to reach in the first place when I needed a follow up- it took me calling multiple times to get them to come out again to check on the sink and then charging the FULL price of the sink all over again was just shocking and very bad service. I do not recommend these guys.

The guys were top notch, from the first call to install, did the job at a reasonable price, my only complaint was they took a tad longer than expected but hey, such is construction.

Called about flooded basement and they showed up just a few hours later.   Very knowledgeable and helpful in solving the problem.  Will use again and highly recommend.

Wow what a shocker!! I thought I did my research on finding a honest plumber. That's my take on this zinging anyway. I never got a written quote I did get a verbal and that was a mistake i wont make again. $275 for the first trip that was unsuccessful no big deal its just a clog so they come back the next day and started to do the work and they figured around $2400 or so ouch! So i needed this to be done so go ahead. It turned out to be more work than they thought so when the work was competed i got the invoice $3700 son of a B**** what the F*** so to cost about $400 dollars an hour never again will i do that again with out a written est and if the story is no that's not how we do it RUN as fast as you can. The work looked solid and the workers were nice and professional but the taking in the shorts really changed how i will ever trust any trade with out it in a written estimate again. Oh by the way the owner did change his invoice after all $3350  thanks .

These guys did a number of projects at our home. All of which were done flawlessly.  Clogged drain in the kitchen, new parts for a noisy running toilet and changed components in a shower.  They quoted each project a flat rate, included the parts and was entirely hassle free.  We will be reaching out with our next fix for sure.

I called the Plumbing Guys today because my hot water had been out for a couple of days.  They called me back very quickly and were ready to send someone over right away, but when I explained the situation, Ignacio thought he knew how to address the problem over the phone.  He said he could either tell me how to fix the issue over the phone, or he could send someone over (but that would be at cost).  He walked me through the issue and within 20 minutes, we had hot water again!  He was incredibly friendly and honest.  I told him that if we have any type of plumbing or water heater issue in the future, we would be calling him right away.  I would definitely recommend the Plumbing Guys!

Great and honest gentlemen. I had written a mediocre review for their services and the next morning I had gotten a reply from Wali, the owner. He quickly responded to fix my situation. I am totally impressed by the fantastic customer service. That kind of customer service is rare these days. Kudos to a great company! My go to plumbers for now on.

We had a 29yo water heater finally leak and needed a replacement fast. Checked around Yelp for some water heater installers and got several quotes. With their Yelp 10% discount, Plumbing Guys' price was as much as $400 lower than one of the bids and a good $150 lower than most. They came out the same day, installed the new unit, and hauled away the old one.

I had a major plumbing emergency in the middle of the night, and this company saved the day. They were able to send a plumber to my house within the hour, and he quickly identified the issue and fixed it. I was impressed with their professionalism and responsiveness, and I would definitely use them again in the future.

The work was excellent. The problem was the price quoted on the phone nearly doubled when the workers arrived at the  job site.

For that reason I lost trust in their company and will never call them again.

That's  a bad business model for any company trying to succeed in this competitive enviorment

I originally needed a quote for a ADU and I tried calling multiple companies to get one but non of them bothered to answer or return my calls..The office here answered right away, got my plans and gave me an eta for the quote. Was pleasantly surprised when it was emailed the afternoon before anticipated. After looking over the quote everything seemed fair and they definitely got the job. As expected at that point from start to finish the project was done with care and professionalism. Now I'm glad none of those other companies answered.! Thanks Plumbing Guys!

Shower clogged. Requested service in yelp last night. Was contacted right away. Someone came this morning and fixed it quickly. Super easy. Will call again if I need a plumber quickly!

tl;dr: don't trust them when they tell you it's fixed.

I had a small amount of flooding in my basement the day before the New Year's Eve storm, and after rescuing furniture and frantically bailing out the basement, I guessed that probably our sump pump was the problem. We called Plumbing Guys. Their tech came out, looked at the sump, and said that the pump wasn't actually connected to anything (yikes!). He connected it, I asked if it was working now, he said yes, he told me the pump was good, and rushed off. I understood his desire to get to his next job ASAP, since it was without a doubt the busiest night for plumbers in a long time.

The next morning we woke up to find about 3 inches of water covering our basement, high enough to destroy the brand new hot water heater we had installed back in September. So we had to get someone in to replace that / dispose of the broken one, and we had to rip out all of the flooring that we had just installed, and then hire some very expensive water damage remediation folks to help us strip the drywall, set up blowers, test for mold, and so forth.  

While we were bailing out the basement and ripping out the floor,  I called a bunch of other plumbers. Two ended up coming by that day, and both of them  (plus the hot water heater guy, who also took a look) said that the sump pump was very old, filled with dirt, and obviously not able to pump anything like the amount of water required to keep the flood at bay.  If we had known this beforehand -- if Plumbing Guys hadn't assured us that the pump was good -- we could have lowered a utility pump down the sump and drained the house manually every hour or so until the storm passed.

But we trusted Plumbing Guys.

While I was calling around to get plumbers in to fix the pump, I also called Plumbing Guys to ask why their tech hadn't found the problem. They didn't get back to me for over a day, but when they did they sent out a guy (I think the same guy?) who went down, actually pulled up the sump pump, and (just like the other plumbers)  said that the pump was very old, in bad condition, and needed to be replaced immediately.

When I called Plumbing Guys (I think I was speaking with the owner?) about what his guy had said, he said that the pump wasn't old the first day we called, but had aged dramatically over the course of the intervening 36 hours.  He had no coherent explanation for how this might have happened, but was very insistent that anyone who had told me we needed to replace the pump was a liar trying to scam me and that he was the only honest plumber left in the industry.  

He spent a long while sending me paragraphs-long texts on this theme.  I thought this was a very odd use of his time on such a busy night, but ¯\_(ツ)_/¯

I asked him what he was going to do to fix the situation, and he said that he'd give us a 20% discount on installing a new pump. I told him that this was absolutely unacceptable, and said that he should be covering at the very least a large portion of the cost of the damage his company's slapdash work had caused.

He didn't offer anything else until after we posted a yelp review. A couple of minutes after it went up, he texted something about how your wife wrote a novel on yelp but that's okay and texted me a picture of ripped-up scraps of the 250 dollar check I had written him for the initial visit -- i.e. the one where, as far as I can tell, they never looked closely at the pump.

I told him that the cost of the initial visit wasn't the problem, and said again that making this right would require at least in part compensating us for the damage caused by his slapdash work. He said that if he had a pump available, he'd install it for us at a massive, massive discount, but that unfortunately he had no pumps left. Obviously at this point I wasn't that interested in having his people work on the house, but I told him that if he was seriously making an offer to install it for almost nothing, we have a brand new, just-ordered pump he could use.

And that's when he ghosted me.

Fortunately, we were able to get a good plumber in before the next big storm hit. He installed our new pump and verified that the drainage was working properly. Our new pump got us through last night's storm like a champ, with no new flooding whatsoever.  If on the first night we had called that plumber instead of Plumbing Guys, we wouldn't be scrambling right now to find a way to pay 10k or more for remediation.

Stay safe out there, folks!

Manuel did a fantastic job in recaulking my shower & bath tub. I also had him replace my sink faucet and fix leak.
Super prompt response and schedule. Very friendly and professional. Highly recommend.

The plumbing guys came out on short notice on a Saturday when convenient for us and fixed our drainage problem. They were fast, courteous and professional.

Called these guys for a new disposal and some toilet maintenance this morning. They were at   my house in 90 minutes, and everything was fixed in an hour. 5 stars for lickity split service!

3:30pm appointment for estimate - 2 hours past the appointment time, as we were almost giving up, the guy (Ignacio) shows up. Made an appointment for the job the following Monday for 9am. At 9:30am nothing - tracked him down on phone and he says 10~10:30. By 10:30, nothing - another round of texts and he promises 11~11:30. By noon, nothing - managed to get hold of him on phone and he says 3~4pm. At 4pm, the guy calls and he can't come (and we were not surprised). So one day wasted with the job not done - hire him if you like this result. Looking through the short stack of Yelp reviews he has accumulated so far, I can see that I was not the only victim.

This company is unreliable.  Initially, they responded right away but it was left up to me to obtain the parts to repair the hot water heater.  They promised to return when the parts were delivered but there wasn't any response after several phone calls.  Hiring this company is a very bad idea.

If you're looking for a reliable and affordable plumbing service, look no further than this company. I had a clogged drain in my kitchen sink, and they were able to come out the same day and fix it. The plumber was efficient and courteous, and the price was very reasonable. Highly recommend!

Very fast response and scheduling , even late at night for service first thing in the morning. techs were fast and communicative. Hydrojetted our sewer lateral and showed us the condition with a camera and described the source of the problem (uneven lateral) and described long term solution.

Made an appointment to come out for a bid on a commercial project. Never showed up, never called, never heard from them again.

These guys were very helpful in replacing a kitchen faucet.  They came the day after I reached out. Knowledgeable, fast and friendly. I recommend.

Very efficient! After the samsung technicians sent were unable to install my new gas dryer, I called these plumbers. They installed the washer and gas dryer for me within 24 hours. They were friendly and hard working. When it leaked the next day, they came back within 2 hours of me calling and fixed it free of charge.

A good plumber is worth his weight in gold so by that standard, Plumbing Guys are worth their weight in platinum. It went out on me at the worst possible time but they figured out my cranky plumbing system quickly and got it back on line in no time. Everyone needs a good plumber, so next time you need a good one, call these guys.

Soooo my daughter flushed 6-7 face wipes down the toilet. Under 2hrs of labor, no parts needed,  and a bill for 800 dollars. No receipt, no clean up (the toilet was not backed up the shower and bathtub were just holding water).  The wipes were not disgusting(wiped her face with them) but the plumbers demanded a bag to put them in, and I gave him a zip lock bag.  His expression looked like he was knee deep in a sewer.  There was a weird menacing vibe from the plumbers so I decided to just write a check and let the owner know about the fleecing after they left. Never heard back from him.

I am sorry to write this review- it's my first ever with Yelp- and I spent $5k with these guys to replace a water main earlier this year. The price seemed fair enough then, and the plumbers were nice guys.  I think the owner subs the work out because the experience this time was appalling and the price was highway robbery. I never heard back from the owner but hope this feedback helps him correct the course of his business.

The Plumbing Guys really saved us over the holiday weekend. We called them, they promptly replied and reported to our house to help a major plumbing issue. The plumber was nice and professional. We would use them again in a heart beat!

Needed a plumber on Sunday to fix leak from sink. Chose Plumbing Guys because they offered a free estimate and worked on SUNDAYS.
Work was well done within an hour.
No free estimate...but a $350 bill...no new parts.
]This done to an elderly couple.
(As I looked at other reviews, I now see that the negative ones are about not giving the estimates they offer, but charging high prices instead.)
When I emailed the company on their site, I received no response of any kind.
Perhaps someone at the company reads YELP! And will respond.

I picked this company based on the good reviews on Yelp.  I had a very negative experience.  They took advantage of the fact that I needed the work done quickly to give me a price that was easily three times what it should have been.  Then they did a crap job.  I later found out they were operating under a suspended license.  When I emailed them to let them know, I never heard from them again.  Tells you everything you need to know.

I called Plumbing Guys for a professional evaluation of my plumbing system that was installed 16 years ago but shows signs of serious corrosion at the joints.  Meño came out and gave me honest advice not to replace the system since the situation did not warrant the expense.  It would have been easy to fool me into a whole new system, but Meño was honest, and I really appreciate his integrity.  I would recommend  Plumbing Guys highly.  Thank you.

I had a clogged Drain in our clawfoot tub, with the tub full of water. On a Thurs night by 9:30pm, I had called 4 different plumbers with no one available for Friday. Since I work long weekends, I was looking at standing water showers for the next 4-5 days if I couldn't get any one for Friday.

My last call was to the Plumbing Guys, not only did someone answer right away, but it was Wally, who was immediately friendly and understanding and let me know they could even come that night!! (Open till 12 midnight).
We set a time for midday Friday, since they ran out of time with the job they were on (they informed me as it went along).
They called when they were on the way, right when they said they would. Ignacio who showed up was friendly, professional, right away informed me of the possibilities. Within 15 minutes of agreeing to go forward, the clog was free. The rate was as quoted with and extremely reasonable!

I am really happy with their services and would refer them without question, and again for future issues!

Plumbing Guys did a great job investigating the problem with our ancient sewer lateral using a special camera. They were able to fix the problem quickly, dealing with the permitting required. Another time we used them for our indoor plumbing issues and they were fast and effective! I highly recommend using Plumbing Guys for jobs both big and small.

On the day we moved into a new house, we realized there was no hot water. We couldn't get the pilot light to ignite on the hot water heater and were worried that no plumbers would be able to help on a Saturday afternoon. I called the Plumbing Guys and Ignacio said he'd be at our place a mere 3 hours later. (I also called a few other plumbers; one wasn't available until Tuesday, and a few others never picked up.) When Ignacio arrived, he got the pilot light to start right away. He was super friendly and felt bad charging us (we insisted on paying him, even though he kept saying we didn't owe anything). We will definitely be calling him for all of our future plumbing issues and appreciated his efficiency and honesty.

The guys did an excellent job at our studio! Installed everything cleaned up and bent over backwards to finish a complicated job. Plus they are super nice and fun. Highly recommendable!

Our toilet was clogged so i called this company and they came right away! No longer than 30 minutes they were here. They had a worker named Sergio help with my toilet. It took no longer than 2 hours to do everything! They have very good customer service and really fast. The pricing overall was good. No complications at all 10/10 would recommend. If you ever need help with a plumbing issue this is the company to call! Especially Sergio, really good at his job!

Had a leak in the pipes behind a wall downstairs. They came quickly and fixed the leak. The price seemed fair given I didn't have much choice and it was the weekend. Seemed very flexible with work and schedule.

The Plumbing Guys we're great in fixing our main sewage line issue that was creating big problems. Manuel came over quickly and on time to diagnose the issue and helped suggest options on how to fix it, none of which were easy jobs. Once we made a decision to reroute the pipes leading from the house and make a new connection to the main line, Manuel and team were right on it and went to work. They impressed me with how swiftly they got the big job done in short time (one day!). Manuel even came back the next day to check in on the job a day later, which was unexpected but fantastic customer service as well. Five stars in my book.