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Savior Plumbing

Savior Plumbing

Plumbing Service
5750 Sonoma Dr, Ste A, Pleasanton, CA 94566

Description


Service and Repair Gas lines and Earthquake Valves Tankless Water Heater Experts Sewer Repair and Replacement Re-piping and Remodels Leaking Pipes & Drain Cleaning Faucet Installation and Repairs Toilet Installation and Repairs Indoor & Outdoor Gas Lines Slab Leak Detection & Repair Installation of Salt Free Water Softening Systems

HISTORY


Established in 2000.
After 20 years as a journeyman plumber, owner, Tom Cortez, decided to start Savior Plumbing. Over the last 13 years, Tom has built a reputation in the East Bay for exceptional customer service at a fair price. Savior Plumbing employs the top journeyman plumbers in the area who are ready and able to help with timely and efficient service. We often solve problems that others cannot. The personal service from Tom and his crew is what sets Savior Plumbing apart from the rest. Our goal is to be your plumber for life and the plumbing company you can confidently recommend to your family and friends. Give us a call anytime. We work hard to be available to you when you need us. We'd love to talk to you about your plumbing needs and how we can help.

ABOUT BUSINESS OWNER


Owned and operated by Tom & Tammy Cortez, Savior Plumbing proudly serves the plumbing needs of the East Bay. We strive to be your plumber and the one you feel confident recommending to your family and friends!

SERVICES


Reviews


Kevin C.
Kevin C.
03/06/2022 12:00:00 SA
I've known owner Tom Cortez and his family for over 20 years through St. Raymond's in Dublin, but when our Pressure Relief Valve (PRV) went out last week. that was not the first reason I called Savior Plumbing.

The reason I called is great service. Tom sent a crew member out the next day and not only replaced the PRV valve, but also replaced some leaking hose bibs in the laundry room.

Their man was fast, efficient, professional and did excellent work on both jobs.

I highly recommend Tom and his great team at Savior Plumbing.

Bill D.
Bill D.
02/02/2023 12:00:00 SA
Once again a solid performance by Savior! In and out on less than an hour. Send them a pic of the problem and they arrive with replacement. Staff is ALWAYS friendly and flexible throughout the process. Highly recommend them on your next epic plumbing issue!!

Billy R.
Billy R.
07/12/2023 12:00:00 SA
From the time we called, Amanda had to quote to us promptly Ayer we sent photos of the old heater, it's location and passage way. Time was set for replacement and the contractor, Jordan was an excellent worker explaining things as he worked.   An excellent experience.

Helen W.
Helen W.
03/08/2023 12:00:00 SA
Our kitchen faucet had been leaking for awhile. I ordered the replacement faucet, but figured out in a hurry that the install wouldn't be the straight forward project I was anticipating. The mounting nut had rusted and was frozen in place.
I contacted Savior Plumbing to help me out.  They had an available plumber and dispatched him within the hour. Their plumber, Jordan, arrived and got to work. He had to section the nut with a metal cutter to remove it, which was something I wouldn't have been able to tackle.  Once the old faucet was removed, the install of the new faucet proceeded uneventfully.
Jordan is knowledgeable and performed the repair professionally and courteously.
I appreciate Savior Plumbing's prompt response and the service Jordan performed in installing our new faucet.  I highly recommend Savior Plumbing for any plumbing needs.

Marilyn E.
Marilyn E.
8/17/2023
We would like to express our sincere gratitude to Savior Plumbing for their exceptional service. A family member recommended them to us and we decided to try them out after hearing about their positive experience with Eric, one of their installers. We were extremely pleased with the work they did.

Eric did an excellent job installing our water heater, which impressed us so much that we decided to hire Savior Plumbing for subsequent jobs such as installing plumbing and fixtures in our shower and toilet and installing a water softener.

Throughout the installation process, Eric kept his workspace clean and tidy and always maintained a courteous and respectful attitude. He represented Savior Plumbing in an exemplary manner and we are delighted with the outstanding service we received from start to finish.

We appreciate the exceptional experience we had with a business that values excellence and we highly recommend Savior Plumbing without hesitation.

Kim V.
Kim V.
3/17/2023
If I could give more stars I would!

Our kitchen faucet was leaking, and  Savior sent Dave to help us.
We needed  new parts, so my husband called Kohler. The parts arrived, so Dave came back out. The wrong parts were sent by Kohler. Dave then called Kohler himself.  The correct parts arrived within 2 days, where it was over a week before.
By this time, we had spent over $300 in service fees.
My husband called Savior  and spoke with Darryl.  He gave us nice price adjustment, which we greatly appreciated.

In today's day and age where customer service can be a rarity. Savior Plumbing GETS it.  We highly recommend this plumbing company and will use them for all future plumbing.

Bob W.
Bob W.
5/31/2023
We selected Savior Plumbing for our whole house repipe. I am so glad we did. The whole experience working with Savior was excellent. Eric provided the original estimate which was a little higher than the others. However, after hearing his detailed and clear explanation of the work involved, it was pretty clear this was the right company for us. I requested Eric take the lead on our job and he and his crew were a pleasure to work with. They all worked really efficiently and communicated well throughout. I especially appreciated the way the company was so accommodating and professional. We had to delay things a bit due to a family emergency. They were very understanding. Big jobs like this are always stressful, but they made it almost painless. I highly recommend Savior to anyone needing quality plumbing work.

James Q.
James Q.
01/11/2021 12:00:00 SA
Wow, we just had another great experience with this plumbing company!  Years ago, we had them repair a broken clay pipe sewer line.  They did a fine job and they were one of the lower priced estimates we received.  Clay sewer lines are kinda rare these days so they had to do some searching to find the right materials.  

Since then we used them for various smaller jobs and another big one - re-piping the whole house.  Our house was built in 1966 and iron pipe was used throughout the house.  Iron pipe rusts eventually rusts inside and the iron oxide builds up to and ends up seriously restricting water flow.  Again, they did a superb job - finishing the total job in less than 2 days at reasonable cost.

This time, it was a fairly simple job - we noticed the garbage disposal unit starting to leak.  I checked it and was able to determine that it was not a pipe or waste line connection leaking and it wasn't the sink collar mounting that had gone bad.  Therefore, the only thing it could be is the main seal of the disposal had sprung a leak and the entire unit needed replacement.  I called the office and scheduled an appointment.  David came out to the house on time of the appointment date.  I had texted photos of the sink and disposal under the counter so he was well prepared for the job.  He was courteous, professional, thorough and very efficient.  It took him less than 1/2 to complete the job.  The Badger 5, 1/2 hp unite was $130 and the total job came to $265!  We're very happy with the job, the new disposal (much quieter) and the speed at such a good price!

Thanks Savior Plumbing!

Jim

Elaine E.
Elaine E.
1/28/2023
We found Savior Plumbing through Angie's List many years ago and have called them to service our tankless hot water heater and clear our sewer line. Their technicians have been excellent every time.

This past week, their technician Colin came to clear a blockage. Not a pleasant job, but he was friendly, knowledgeable and efficient. He fixed the problem and also checked our sewer line relative to other properties. He was very thorough, and also cleared the gunk in a bathroom sink.

Making the appointment didn't take long, and they were able to reschedule for earlier in the week when the problem recurred unexpectedly. They initially gave a 2-hour time frame when a technician would come, then I received a call and text from Colin with an updated time of arrival. I also appreciated an email receipt.

Technicians as well as the administrative staff have been very professional.

Daniel L.
Daniel L.
04/07/2022 12:00:00 SA
Fantastic quality of service! Friendly, reliable, professional, trustworthy!

I randomly called Savior Plumbing because I needed to redo the kitchen plumbing, install a new garbage disposal and replace a rusty faucet that was stuck in place. David came out and sawed off the old faucet and replaced the old rusty drain with high quality PVC plumbing that looks amazing and I know will last. Everything is running perfectly. Truly a professional.

A week later, my HOA notified me of water leaking into the unit below. I called Savior Plumbing with no hesitation. Was hoping David would come out but this time it was Adam. He was just as friendly and professional. He identified the problem and replaced a gasket that another plumbing company had replaced several months earlier. It was the wrong part! Adam identified it. Replaced it with the correct part and tested to make sure that we weren't leaking. Having a peace of mind that Adam did the right thing and fixed my issue the right way is invaluable!

Everyone here knows how valuable it is to find a reliable company with reliable people to help you in a time of need. I've found it in Savior Plumbing. Thank you David and Adam!

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Hours



Mon 8:00 AM - 4:30 PM

Tue 8:00 AM - 4:30 PM

Wed 8:00 AM - 4:30 PM

Thu 8:00 AM - 4:30 PM

Fri 8:00 AM - 4:30 PM

Sat 8:00 AM - 4:30 PM

Sun Closed

Location


Daniel remodeling and roofing location

Manager


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