Best Residential Services in New York NY

Michael Donahue Plumbing provides vicious service. I had a clogged kitchen sink in my apartment. The plumbing tech they sent out, Daniel, was knowledgeable about my clogged sink issue. He diagnosed the problem immediately and took me through how he would fix it. He provided me with a Price Quote before they began service, which I appreciated. No pressure with Donahue - they allowed me to make an informed decision. Great service and pricing. I highly recommend this company - one of New York's finest!

My kitchen sink was leaking and had to take it into my hands to find a plumber. Christopher was fast to respond with availability the next morning and a reasonable rate. Came on time with all supplies and tools. He had the pipe replaced within an hour. Would highly recommend and keeping in contacts for any future issues.

Extremely disappointed! Made a reservation for Saturday at 3:00 through Yelp messages. Everything worked out well. Unfortunately, Saturday came, and by 3:15 there was no handyman around or a call/text message saying where he's at. Nada. At 3:25 I called the owner, who then said 'let me look at the diary (already a bad sign), then said that his handyman is stuck in traffic (in NJ)..ok, it happens- when can he be here? Ammm- not today (or today at 8:00 pm- but who's doing work at 8:00pm??). I did get ab apology and was offered to have a visit on Sunday morning but I already had plans and needed someone for Saturday (which thankfully I found at the very last minute). Bottom line- unprofessional!

We've used Riverside twice and had really great experiences with them-- first to replace a broken faucet in the kitchen, then for what we thought was a broken electrical outlet that turned out to be a giant job because whoever had worked on the house last had made a huge mistake. I'm really grateful to have found them - showed up on the same day, got the job done same day, reasonable pricing, professional and clean work. Really appreciated the mask use and taking shoes off when coming inside given the situation with the pandemic as well. I'm sure we'll be calling on them in the future!

Had a clogged kitchen sink drain. Asked for a request from Yelp, response was nearly immediate. I called the number and spoke with Mike (mechanic). He was super nice/helpful even though I'd not gotten the office directly. Said I'd call back when I was sure. Chose them out of the bunch. He was here in an hour and done in 15 minutes. No mess, cleaned up after himself and was, for lack of a better term, very easygoing and positive. Great experience and great results. Adding the number to my contacts for future services.

I called around 6pm as I had a leaking pipe in the kitchen. They asked me to text them pictures of the pipe in the kitchen then responded with a price to fix the issue. They arrived within 25 minutes and were able to fix the leak. The guy was helpful and respectful. Overall pleasant experience and recommend to others.

Had some water leakage from my furnace and contacted Watermac through Yelp for a non-emergency appt. They responded very quickly. On the day of my appt, I received text confirmation with a picture of my technician and a link to track his location and ETA (LOVE this). My technician (Joseph) arrived within the scheduled time frame. He was upfront about everything through the whole process, including costs and diagnostic theories, and did not pressure me into repairs. Overall I was very happy with the service - as far as costs, I really have nothing to compare to the work I had done (drain cleaning was about $240??) but the $170 diagnostic fee seemed comparable to other estimates I received. Would definitely use them again.

Kris came by and did a great job installing a valve on my water main, and he was overall vey professional and he worked really fast but also wanted to make sure that it was done with high-quality by reinforcing the valve.

I would definitely use him for other plumbing jobs because the other plumbers around here suck and don't return calls and are out of date with technology -  he sent me a receipt in the email #MindBlown. Best of all I didn't even have to see his asscrack.

Excellent service on short notice. Shpat, the plumbing, came over on a Sunday morning --and fixed the bathroom tub drainage which was severely backed up. Within a half hour the job was done. This is the best plumbing service I have ever called. Very responsive!

My call was taken right away and he called me back immediately.  He couldn't come that day but arranged to come the next.  He arrived on time.  He had to snake out the pipe leading into the wall.  He was highly competent and professional but $290 for about  1/2 hour's labor and no parts seemed on the high side.

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

Outstanding service ! James and Pete faced a pretty difficult job tracking down an in-wall leak as well as a few other pipe leaks along the line. Very difficult to get to. They weighed all available options so as to do minimal access damage to walls or bathroom tiles. They were able get access through a small hole in the boiler space avoiding any damage anywhere else. There pricing was definitely reasonable. They'll be the first i call when needing further work in the future and I'd recommend them highly to anyone needing plumbing services. Excellent job gents, you have my utmost gratitude

Oscar is responsive and has now come to my house for 3 separate projects. Each time I know when he is coming, he confirms if it is an emergency or other in order to prioritize and charges fair prices. I would recommend Oscar for anything from snaking a drain to replacing a furnace.

Peter was quick, friendly and helpful, and sorted out an electrical issue my landlord had taken weeks to fix. Definitely will call him first next!

We needed a plumber to locate a leaking pipe in our dining room ceiling. Continental Plumbing responded professionally and was able to answer all of my questions regarding fees, covid safety gear and who would be ringing our doorbell. The plumber arrived on time, was polite, assessed the work that needed to be done and advised us of the problem. He gave us a reasonable price for the repair and once we agreed to the work, the plumber and his associate covered up our furniture and made the repairs. We were satisfied with the work and plan to make them our go to plumber.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Let me start this review by empathizing with John S. and David A.

They are very curt on the phone.  True.
They take a long time to get to you True.  

They were also my only option and it worked out ok for me.  I did have to wait for about 3 hours for them to get to my place.  I called a few times and got a run around.  Understand that I had no choice, my bathtub would not drain at all.  Yuck.

When they got to my place, the plumbers were very nice and apologized for being so late.  They also got right to work.  It turned out to be a big problem and they investigated it fully.  They saw that it was turning into a building-wide issue and they stopped and got the super of my building.  They helped me itemize the bill so that I wouldn't be stuck holding the bag for common charges.  They tried everything they could (it is a much bigger problem).  

For that consideration, I give them 3 Stars.  I probably would have been harsher on them but, so many places around me either (a) no longer in business or (b) not answering their phones.

Called and an appointment was given for a specific date and time.  Plumber never showed up and no one even bothered to call to cancel.  Kept me waiting, wasting valuable time.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.

After coming back to redo a repair on a simple shower valve stem we were told they needed to tear down a wall. Building super intervened and stopped that nonsense.

Rescheduled and fixed problem ... For a few weeks. Oh, we didn't pay?? ... oh, you do have our credit card. Hmmm, put it through like we told you when we gave it to you. Ah, good. Reschedule. And no show. Reschedule. And no show. 3rd time they called (half hour after the 3 hour appointment time slot) and said ... wait for it ... Have to reschedule.

Do they only work with the unemployed who have nothing to do but hang around waiting for them?  Jeeze I couldn't recommend this place if your pipes burst and they were moored in the hallway with an Ark.