Best in Nashville TN

Intitial meeting was great! The plumber that came out was knowledgeable, nice and on time. That's where the praise ends. We scheduled to have the service done a week later. 30 minutes before they were to start the project they called to say that the city would require an inspector to walk thru BEFORE issuing a plumbing permit, and that they would need to reschedule for next week. I called the city to see why they were requiring this, only to be told that they did not say that nor do they need to come do a walk thru until the jobs complete. The man for the city went a step farther to say that the reason the permit was denied was because the plumbers license was expired!! When I called to ask why they told me that I had the pleasure (sarcasm) of speaking to the owner Michael Shaver. He was rude, unapologetic, spoke loudly and constantly so I couldn't get a word in. And came up with excuses that I'm sure he thought I would buy, since I'm a woman, or some BS like that. We were willing to go with them even though their price was by far the highest. They should've dealt with the permit DAYS ago, NOT 30 minutes Before. I'm huge on customer service and Michael, you are the worst!

Mr Mendoza was called to continue a  job someone left started on  rebuilding two rooms a and a bathroom. He came prepared looked around did some measuring and while he was doing so asking questions on what material and things. Did a couple of suggestions which I liked and accept and wrote an estimate on cost of project and by when will it be finished. I told him the house was going to be all his tomorrow since I was going out on a business trip. He came the next morning with his crew I handle him the keys and left. Two weeks later we met at my residence and he provide me the keys, I looked around everything was perfectly fine, not a thing was broken or missing and left everything good as new . I was very pleased with Mr Mendoza and will keep calling on him for other projects. He is trustworthy and sincere will recommend him to everyone.

I called Green Hills Plumbing for a repair on my clogged bathtub drain. Their employees were professional, quickly available, on time, excellent at communicating the repair work, and well-priced. The actual work took only about 30 minutes, which included going down into my crawl space, and then my drain was working good as new. I highly recommend this company and will be calling Green Hills Plumbing for all my future plumbing needs!

We've used Jewell Mechanical for a couple of years on our projects and have been very happy with the work they do. Our A/C quit on one of the hottest days of the year and Matt came out within the day to come repair the issue. I would highly recommend Jewell for any of your HVAC or plumbing needs.

Worked with Lee Company to add an outdoor junction box and an outdoor outlet to my house.  They came out looked at what I wanted.  Quoted me a price.  Told me when someone would be out.  They were there on time, got the work done quickly and without disturbing anything I had going on at home.  They were done quickly, they did not have to even turn off the power!  Everything looked perfect, very professional polite people.  I would use them to do work at my house again.

We have used them for many years - and they used to be a great company. Now it's all about the $$$.  They are not interested in our best interest, only how much we will spend. They will upsale every chance they get & make it sound necessary. They use the cheapest parts available (& charge 3 times the retail price for them). I started buying my own parts for them to do the work b/c I did not want what they were putting in.  I did accidentally learn their service people get product kick-backs when they sell enough of certain items.  How can I ever trust anything they say now?  

They schedule the maintenance appointments without consent & if we are unable to oblige them with a day or less notice, they can't fit us back in for weeks, or months for the maintenance visits.

I can't tell you how many times I was told you could do it yourself on their maintenance visits.  My kitchen light is still flickering b/c the last electrician wouldn't even look at it. Can I change the ballast?  Yes.  Do I want to? Isn't that why I pay them?

They take advantage of one's ignorance. They condemned my furnace immediately and quoted over $13k for a replacement... for a cracked igniter that was replaced & the system fully tested for $160 by another servicer.  They told me I needed to replace all 4 toilets in the house...  Not the inside tank kits, not the seals/gaskets... the actual toilets b/c they were old & would begin to leak, at a mere $2400.  What?!

Tried to cancel the remainder of my maintenance contract - at first they would not let us out of it.  They have since agreed.  They tried to make it right, & even that was an awful experience. I have now found another plumber, which costs me 1/3 - 1/2 of what I was paying for Lee's services & seem very trustworthy.  I am on the search for local HVAC & electricians. I will miss that convenience of one-stop shopping.

They do usually show up when they say they will, and are nicely dressed, wear the little shoe booties around the house, friendly, professional... but they are price gougers.

They are not worth what they charge. If they were, I'd still be with them.

American Leak Detection

Invoice 00152985

Work performed on 7/7/23

First I'd like to say the guys fixed my leak and were great professionals.
The job was $450 for leak detection. It was $2300 to repair. The water leak was stopped.
After they left my water feature on my fridge did not work. To come back would be $850. My plumber would do it for $400. My fridge had water and ice before and now it doesn't because they did not hook it back up.
Then my water heater malfunctioned. I called my plumber. He indicated when repairs were made water heater was moved to far and severed electrical wires to scorch and flip breaker, thank goodness or there would have been a fire. This repair was $137.
I do not recommend this company to complete their work or fix problems they created during repairs.

Sullivan Plumbing is great! We have been using them for years.. they are fast, good, smart, honest and fair. I wouldn't consider any other plumbing company. Do yourself a favor and skip the companies that have the fancy trucks and advertising everywhere (those things cost money, which is why they may try to upsell you). Sullivan Plumbing will shoot straight and get your work done quickly!

Hailey is great.  We've used him for years and he is always available in an emergency and always does a first rate job at a reasonable price.

CHR Renovations completed a walk-in shower for me.  Initially, I was very happy with their work and even recommended his services to several people.  Then, I found that some of the floor tile was sitting up where they could scrape the bottom of my foot.  Mr. Campbell sent someone over to repair it.  I waited 24 hours to use the shower.  After a about a week, I noticed that one of the tiles was cracked.  I notified Mr. Campbell and he responded, but did not send someone over to repair it.  I waited about 4 weeks before sending him another message with pictures of other tile that was cracking as well and got no response.  If he responds and repairs the cracked tile, I will remove this review.  Until then, I cannot recommend his services.

I had a friend who worked on the commercial side of Maynard so I allowed them to handle the regular service on my house.  After two years of bi-annual maintenance on my system, I happened upon the duct-work that takes carbon monoxide from the heating unit.  The duct was laying on the ground in my crawl space and rotted to oblivion.

I asked them to look at this and why it was not identified during the regular service check ups.  They admitted fault and offered to replace free of charge.  Nice right?  Not so fast.  I happened upon this again yesterday to see they replaced they duct with new piping but still laid the duck on the floor and not attached to any venting outlet so still just realeasing into the crawlspace/basement in my house.  

Tell me how mad you would be?  This crawl space is right next to the art area where my 4 and 6 year old daughters play daily.  I called them yesterday to tell them the problem, asked if they could call me back in less than an hour...24 hours later and still no return call.  Absolute bush league...pay the premium for the Lee Company, etc.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

We have used Kevin with Fix it all Plumbing for a couple of different jobs in our home. I have found him to be honest and dependable. His prices are fair and comparable to other companies, most times less expensive. I trust his workmanship and highly recommend him for all your plumbing needs.