Came out quickly after I desperately posted on facebook looking for a plumber to come that instant. Hailey was here in 15-20 minutes. Solved the hot water heater problem and prices were reasonable.
The above was my initial review. I shouldn't have waited so long to amend, but here it is. The plumber left a tool in our storage area that houses the water heater, among other things. We received a text from him saying he left it. When trying to make plans with him the next day for him to retrieve it he let us know he broke into our storage area and already got it. Understandably creeped out.