Best Drain Cleaning in Jacksonville FL

We needed a septic inspection for buying a house. Duck Duck Rooter Plumbing made the costs involved very clear before coming out. They provided a great report that was very clear and easy to understand. Would definitely use them again.

Wow!  Responsive, efficient, competent -- solved a problem caused by another plumber.  Plus very reasonable pricing.  Jerry is my new plumber!

I very rarely give 5 stars. This is one time I wish I could give more. They arrived early, looked at everything and went straight to work. Fixed everything 10 times better than it ever was and best part is the price was unbelievably great. The best in town and the best I have seen with a contractor in a long time. I am use to working with contractors as I did accounting for a general contractor. I will use them again for sure.

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

I called on Monday morning and Glen came right out to unclog our drain. He  had the issue fixed in less than one hour and the pricing was great. I would highly recommend this company. Great service. Great job Glen!!

Daniel was awesome!

My friend referred me to him and I'm glad she did.

He was very friendly and was able to fit me in right away.

I always like to get a couple  of estimates with any project I'm doing an he was very reasonable priced.
I didn't feel taken advantage of at all.

If you need plumbing work done he is your guy!

My husband and I had an urgent plumbing issue. We contacted Josh and he was out at our house the next day. In less than 2 hours he not only found the problem, but fixed it as well. Him and his employee were friendly and very knowledgeable. They left our bathrooms very clean. Their prices are very reasonable. We will not hesitate to call All Around Plumbing again! I highly recommend them!

Ok 1/25/2016- UPDATE

I just received a call for a customer service rep and the general manger regarding my first review. They were very apologetic about the issue I had with the original call. They listened to my side of the story and offered to do what ever needed to be done to make the problem right. I had already sent our regular plumber to fix the issue, but the fact that they called back and wanted to correct the issue says a lot. I work with many companies and this is not the first time I have run into these type of issues but I can not remember anyone calling back about a review or even when I have called the company to complain. I run a FM company myself and I understand how damaging a bad review can be or word of mouth. Like I said before I'm not opposed to using Rotor Rooter I use them all the time when our techs aren't able to get somewhere. If I ever have the need I will give them another chance. I also appreciate them taking my complaint seriously. I know there have been times I have gotten a negative review about one of my techs and I take it very seriously as well. But I have run into so many companies that do take that stance but get defensive. So thank you to Rotor Rooter for calling back.

Original Post
Ok I had no real problem with pricing, as much as I had a problem with the dishonesty. P.S our regular plumber was out for the day. I sent this company out on 1/23/16 at around 6:30pm to footlocker at the Orange Park mall. They got there on time no problem, I spoke with the technician when he arrived  by phone. The store had a clogged toilet., he said 95 per hr, I agreed and for Saturday night, price was fine. He said there was a broken pipe under the slab and  the floor would have to be dug up and the pipe replaced. The toilet was drained and flushing but couldn't guarantee the work until we fixed the pipe. He told the manger that it was a copper pipe and told me it was a cast iron pipe. When I asked him was this going to be the 95 per hr he said I don't know I have to check  I heard the manager say I clocked you in and you've been here just for the hour. When I checked the charge it was clocked at 2.5 hrs and the price was now 142.00. Now I don't even think that is a crazy price, I've paid more. But the dishonesty was the problem.  Everything he said sounded off to me so first thing Monday I sent out  our regular plumber to inspect. he said there was no broken pipe and  no copper piping period as no one uses copper piping in the South. The issue is I had to relay that wrong information to corporate. I knew it sounded off but I had no other option but to tell them what the tech had said, which is why I sent a different guy that Monday. I did call the main office and tell them and they only charged me the 1 hr and the lady was nice. I told her all the wrong information and told her I had another plumber take a look and I thought they should know for future clients. She was nice not apologetic though, but I hope she does tell the supervisor. Imagine if they bust open someones floor for no reason !  I would sue!  I have used Rotor rooter in other area and they are expensive at times but they do show up and have had no problems. So this isn't a dig at all rotor rooters but this particular tech is very dishonest or not very prepared in his trade. Looks bad either way.

We had plumbing issues that started on Friday Night of Memorial Day Weekend. We called Fenwick and we're told that they could send someone out on Monday and it would be $99 to clear the drain and $99 to run a camera (if needed). Fenwick employee Tim A. arrived on Monday at the appointed time.  He came into the house and was very condescending to to my wife. With out doing anything, he said it was not a clogged drain, and that there was no way it would be $99 to fix, he also said that our front bush would have to be removed before he could use the drain clean out machine.   He walking around the house and was looking in rooms (including my daughter's room) which had nothing to do with the issue. By the time he was done with the estimate of cost, He was nickel and diming everything, with each thing costing a few hundred dollars, and climbing  on the roof was over $600 dollars. It was very obvious he didn't want to be here, so my wife sent him packing. My wife called Fenwick and was told a manager would call back, but no one ever called. There is no customer service in this company.  We contacted Mr Rooter instead and a very nice guy fixed our clogged drain and cleaned everything for under $300. I can not recommend Fenwick, and definitely think Tim is not a person I would what representing my company.

On the plus side, the technician did a great job of snaking my line and determining that my septic tank and drain field were the real issue. However, in the process of bringing his equipment in, he left splotches of oil, dirt and even dead leaves in various spots on my floors and in the bathroom. My new paint, throw rug and shower curtain were all stained. I complained when calling to pay, but I do not feel I was taken seriously all-- got only a perfunctory apology from the person taking payment. Would have called this company again had there been follow up on my concerns. Maybe they just don't need my business?

I have used Rolland Reash several times over the past few years. The company I work for also uses them when needed.

Last year they replaced a pump for my 2nd bath. The one I had was not always working correctly and had gotten quite frustrating. I had added this bath about 5 years ago when Hurricane Matthew caused a massive tree to fall on my house...when rebuilding the laundry room, my contractor added a bath in that space. Due to the distance from my septic tank, a pump was required.

Rolland Reash came out and assessed the situation. They advised I needed a slightly differently type of pump and came out a couple of days later to remove the old one and install the new. I was given a set price for the job and that did not change. Since installation, I have had no issues whatsoever.

More recently, my kitchen sink was stopping up on both sides. In addition, my hall bath toilet was difficult to flush. I went to Rolland Reash's website and completed info for someone to contact me for a service call. It was after hours on Thursday night and not an emergency. I got a phone call from RR @ 8 the following morning and was told someone could be out around 1 PM the same day. I was also quoted a price for the job.

The technicians arrived right on time and within an hour, both of my plumbing issues had been successfully resolved! Just FYI-If you happen to be reading this and your sink is not draining like mine...they may try to unclog it from the inside first. If that does not work, they will likely try going on your roof and accessing the vent pipe. That's what happened with mine. The vent pipe was clogged up. This is the 2nd time since I've owned my home (32 years) that the vent had to be unclogged. The first time, I didn't even know what a vent pipe was!

Plumbing issues can be intimidating when you don't know a lot about how it all works. Kind of like taking your car in for repairs...you don't know what's wrong, how to fix it, or how much it might cost. Call Rolland Reash when you have plumbing issues and leave it to the experts!

Having decided to remodel our kitchen with removing soffits to accommodate taller cabinets... we did not know what might be in those soffits until the dry wall workers were there! As it was we DID have all kinds of electrical wiring and having heard that David Gray Heating and Air now had electric and plumbing available I called! I was so pleased that within a half hour we had two electrician there and they put the wires in the supports to be behind the dry wall (where they probable should have been) so my dry-wallers could continue! Very pleased with the quick response and efficiency of these electricians! Would call them again!

Long story short...I fell through my front door and wrecked the jam and trim.  Mark came out and put the puzzle back together and left it looking like nothing had ever happened.   Always a pleasure to watch someone who knows what they are doing work.  Well worth the price and I will be keeping Action Handy Man in mind for future repairs on my home.

Thanks again Mark!

I recently had a water heater replaced that Oakley Plumbing installed.  They did a good job, except Bryan needs to learn how to clean up after himself.  Then a few days later I had issues with hot water in my shower.  I was told it would cost $60 for the filter and $115 for labor.  I was at work when the work was done (they entered via a lock box) and when I arrived home I was shocked how filthy the shower area was.  I had just had my place repainted a few weeks ago and the greasy hand prints left behind on the walls....not okay...and my new shower curtain had to be washed because Bryan got that dirty as well.  Then I receive my credit card bill and I was charged almost double what I was quoted!!!  No conversation as to why and I never received a bill.  This type of business practice is unacceptable!!!  I wanted to be supportive of a business owner by a Veteran, but I can't support a business that doesn't clean up after themselves and charges my credit card without authorization of a different amount!!!!

Selling a house in Sanford, realtor said i needed a repipe. Called Emerald got a quote, set date for repair. Thy pulled permits, did job in 3 hours, sent in drywall crew and inspector next day, even got my 20 year old water heater replaced. Can't really see what they did, can't really even tell they were here except for all new connections. Would use again just hoping I never have to.

I'm sorry, I have not posted a post like this before, but as a person who has family and friends who live with handicaps, what I saw tonight was disgusting. There were a ton of open parking spots... why did they have to take one of the two only handicap spots? It infuriates me when people think their convenience  is above those who truly are in need.

Wish I could leave a better review but they never called back nor acknowledged our message.