Best Residential Services in Atlanta GA

I have used TE plumbing, electrical and heating and air.  All I can say is I have had no bad experience.  They have always been on time , very informative and reliable.  DeAndre Small, drain tech, came to my house because my drain was backing in the kitchen.  He was very professional and took care of the problem immediately.  I put a lot of rice down the disposal.  I will use TE in the future.

First of all, they did not show up when they scheduled.  When I asked about the charge for the service call, he told me that there was not a service charge.  He said they just charge for the work.  As soon as he got in my home, he told me the service charge was $200.  I reminded him of what he told me on the phone.  They performed a quick repair that took about 15 minutes (no parts supplied), and the charge was ridiculous!  I think he waits to take a look at the neighborhood and the home before he quotes a price.  I would not recommend this company.  All the 5 star reviews are laughable after what I encountered.

I was extremely pleased by their professionalism and quality of service. Ben took time to explain the cause of my faucet leak and fixed it immediately. The price was extremely fair. I highly recommend this service. I will definitely be using them for any future plumbing issues.

This is a great company. They are always professional, courteous, and trustworthy. We had an issue and not sure if he could help us, or if we needed to contact a septic tank contractor.  He said that he could come out and most likely clear out the clog,  and charge me for it, but that it may be better to go directly to the septic tank company and save money.
Chris and Austin are such great people. We are so lucky to have found them. They are the best.

Tom is outstanding. He replaced a broken water heater for me a year ago and just located and resolved the source of a leak coming through our ceiling. Honest, reliable, quality workmanship at very fair prices - all things that are hard to come by in today's businesses.

Thanks, Tom!

They came to service one of toilets back in July; i just forgot to put a review. My son's toilet was leaking and they fixed it right up. I called them again for a 2nd visit but i'm hearing whistling in the pipes so they will be out again in the next couple of days. Prompt response, respectable service men, and great work.

Appointment date came, I called the morning of to confirm they were still coming in the afternoon, and was informed the tech would arrive closer to 5pm (block of time given to me was 3-5pm) due to another job. I called at 5:15pm to check on status and was told the tech would call me to let me know around what time they'd arrive. How inconsiderate to call me at 7:30pm! Horrible customer service. If something so simple as calling a customer to let them know the status, I can only imagine how they handle larger issues. I wouldn't even give them 1 star if I wasn't forced to.

Arrived on time, gave quite and completed work efficiently and quickly!  Pleasant, friendly and professional company.  Thank you so much for fixing the leak we had.  Was here within 48hrs to get the job done.  Highly recommend.

Excellent experience. My ancient water heater finally gave up the ghost after 20-plus years. After a mid-morning call to Matt, he had a service person, David, at my home within 90 minutes (who also called when he got delayed in traffic to let me know he would be a few minutes late.) After explaining my options, without aggressively trying to upsell me, David made a quick run to pick up the new unit, then returned to install the new heater. Less than three hours later, everything was done, even though he had to make modifications to bring my system up to code while installing. Price was fair and exactly as quoted, plus the clean-up was so thorough you'd never know the area had even been disturbed. A+ service all around. Would not hesitate to use this company again.

$219 for a fuse fix which took only a few minutes seems extremely expensive to me. But the job was done and I was not on site so I couldn't do anything about it.
I had an hvac cooling system fix several years ago and it was not this expensive.
Very responsive and very fast but I'd prefer to shop around for a cheaper option.

TERRIBLE SERVICE!!! This company left our yard in shambles. The owner kept missing appointments to address the situation then disappeared and won't contact us. We ended up with well over a foot of standing water AFTER the work was done. THEY ALSO CHANGED THE QUOTE THE DAY THEY STARTED WORK. I would not recommend them at all.

Fantastic job fixing a busted pipe, tech arrived and identified and resolved the problem swiftly for an incredible price.

Needed service on our heating. Casteel came out and fixed the problem at no charge since it was part of the warranty. The only complaint is their flexible scheduling which is NOT flexible for the customer.

Worse experience ever.. we hired them to replace an AC that was working, so they would fix the one that wasn't working... and that they included for free.   Long story short,  the upstairs AC still doesn't work, and they are asking us additional $1.2k to fix it (even when the unit is still under waranty).      I guess for them it is ok to promise you a good service when they want your business, and to let you hanging once you pay them.   Don't call them If you value your comfort, and your money, and good customer service,

He seems to be a competent plumber but he could use more training when it comes to wells and well pumps.
We brought in a second company to finish the job.
Very responsive to the first call; communication was poor/spotty on subsequent days.
He doesn't take credit cards.